Kent, OH · On-site
$12.75 - $14.50/hr
Best Buy is a leading retailer in technology solutions, seeking a Geek Squad Agent to provide technology support and solutions to customers at their local store. The role involves assisting customers ...
Kent, OH · On-site
$12.75 - $14.50/hr
Best Buy is a leading retailer in technology solutions, seeking a Geek Squad Agent to provide technology support and solutions to customers at their local store. The role involves assisting customers ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
Madison, WI · On-site
$15 - $20.55/hr
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
Madison, WI · On-site
$15 - $20.55/hr
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
Abilene, TX · On-site
$15 - $20.55/hr
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
Abilene, TX · On-site
$15 - $20.55/hr
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...
New
North Charleston, SC · On-site
$15.25 - $19.25/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
North Charleston, SC · On-site
$15.25 - $19.25/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Richmond, TX · On-site
$15 - $18.69/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
Richmond, TX · On-site
$15 - $18.69/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
$15.50 - $19.50/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
$15.50 - $19.50/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
$13.50 - $17/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
$13.50 - $17/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
San Angelo, TX · On-site
$15 - $20.22/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
San Angelo, TX · On-site
$15 - $20.22/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
San Angelo, TX · On-site
$15.50 - $19.50/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
San Angelo, TX · On-site
$15.50 - $19.50/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
$14.25 - $18.25/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
$14.25 - $18.25/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
Oklahoma City, OK · On-site
$14.75 - $18.75/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
Oklahoma City, OK · On-site
$14.75 - $18.75/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
Midland, TX · On-site
$15.75 - $20/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
Midland, TX · On-site
$15.75 - $20/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
Temple, TX · On-site
$15 - $18.69/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
Temple, TX · On-site
$15 - $18.69/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
$13.75 - $17.50/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
$13.75 - $17.50/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
Temple, TX · On-site
$14.75 - $18.75/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
Temple, TX · On-site
$14.75 - $18.75/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
Oklahoma City, OK · On-site
$15 - $18.69/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
Oklahoma City, OK · On-site
$15 - $18.69/hr
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...
A Geek Squad Counter Intelligence Agent is a technician responsible for diagnosing, troubleshooting, and repairing a variety of consumer electronics, including computers, smartphones, and other devices. They assist customers with setup, software installation, data recovery, and general tech support in-store or remotely. Additionally, they educate customers on how to use their technology effectively and help them with protection plans or service options. The role requires strong technical skills, customer service abilities, and problem-solving expertise to provide the best possible support.
To thrive as a Geek Squad Counter Intelligence Agent, you need strong technical troubleshooting abilities, in-depth knowledge of consumer electronics, and preferably industry certifications such as CompTIA A+ or similar. Familiarity with point-of-sale systems, diagnostic software, and data recovery tools is commonly required for this role. Excellent customer service, communication, and problem-solving skills will help you stand out in often fast-paced retail environments. These proficiencies ensure that agents can effectively diagnose and resolve technical issues, deliver exceptional service, and build customer trust.
Geek Squad Counter Intelligence Agents often encounter a wide variety of technical issues, ranging from simple device setups to complex troubleshooting and data recovery, which can be both rewarding and demanding. Adaptability is key, as you'll need to address problems across different devices, brands, and operating systems within tight timeframes. Agents also juggle high customer volumes and must clearly explain technical solutions to clients who may not be tech-savvy. Developing strong communication and customer service skills helps overcome these challenges and contributes to overall job satisfaction and customer loyalty.
States with the most job openings for Geek Squad Counter Intelligence Agent jobs include:
The top searched job categories for Geek Squad Counter Intelligence Agent jobs are:
$12.75 - $14.50/hr
Full-time
Re-posted 23 days ago
6.9
Based on 1,779 frontline employees who took The Breakroom Quiz
14th of 30 rated technology retailers
Sourced by ZipRecruiter
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Retail
10,000+ Employees
Richfield, MN, US
1966
