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GCX LLC

Superintendent

Los Angeles, CA

Perform on-site coordination for all phases of construction projects, including coordinating client & design team efforts, subcontractors, client vendors, material, and equipment, ensuring that ...

Abbott

Product Manager, Customer Experience

Chicago, IL · On-site

What You'll Work On The goal of Global Customer Experience (GCX) is a unified, consistent, and best-in-class customer experience. This position is responsible for the overall strategy & roadmap for ...

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How much do gcx jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for gcx in the United States is $39.55, according to ZipRecruiter salary data. Most workers in this role earn between $28.61 and $50.24 per hour, depending on experience, location, and employer.

What are the typical career growth opportunities for a GCX (Global Customer Experience) role?

GCX professionals often start as front-line customer experience specialists or associates and can progress into team lead, supervisor, or manager roles with experience and strong performance. Many organizations offer clear paths for advancement into higher-level positions such as Customer Experience Manager, Quality Assurance Lead, or even roles overseeing CX strategy. Continuous training, mentorship, and involvement in cross-departmental projects can further support upward mobility. Demonstrating initiative, leadership skills, and a passion for delivering outstanding customer service can significantly boost your career prospects in this field.

What are the key skills and qualifications needed to thrive in the Gcx position, and why are they important?

To excel as a GCX (Global Customer Experience) professional, you should possess strong customer service skills, a background in client relations, and preferably a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) platforms, helpdesk software, and support ticketing systems is often required. Outstanding communication, problem-solving abilities, and a customer-centric mindset help individuals stand out in this role. These skills ensure exceptional service delivery, foster customer loyalty, and contribute to organizational success.

What is a GCX job?

A GCX (Guest/Customer Experience) job typically involves providing support and solutions to customers through various communication channels like phone, email, or chat. Responsibilities may include resolving inquiries, troubleshooting issues, and ensuring a positive customer experience. This role is common in industries such as retail, tech, and hospitality, where customer satisfaction is a priority. Strong communication skills and problem-solving abilities are essential for success in a GCX position.

What cities are hiring for Gcx jobs? Cities with the most Gcx job openings:
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Gcx jobs near you
Infographic showing various Gcx job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $82,274 per year, or $39.6 per hour.
Software Engineer - Java (TS/SCI Clearance Required)

Software Engineer - Java (TS/SCI Clearance Required)

North Point Technology

King Of Prussia, PA • On-site

$51.50 - $70.75/hr

Other

Posted 19 days ago

Job description

***This job requires active TS/SCI clearance.  Please apply only if you have an active TS/SCI clearance. ***

North Point Technology is looking for a TS/SCI Cleared Software Engineers to support a critical mission.  The GEOINT Collection neXt (GCX) Program, awarded May 25 as a 7-year contract, is dedicated to sustaining and advancing the GEOINT Information Management Services (GIMS) system. GIMS is a mission-critical enterprise platform that acts as the primary gateway for submitting and adjudicating GEOINT Information Needs (GINs) and related requirements. It enables users to search, discover, and retrieve imagery and other GEOINT data, while centrally managing collection, exploitation, dissemination, and production tasks across a broad network of commercial and national providers.

The program employs DevSecOps and Agile practices, emphasizing communication, collaboration, integration, automation, and performance measurement between software developers and IT professionals. Above all, the program prioritizes operational stability.

The selected candidate will join a scrum team within the development organization, supporting a range of activities, including:
Planning, executing, and coordinating Agile software development tasks.
Designing, building, documenting, testing, and debugging software solutions that address critical mission needs through logical and mathematical methods.
Implementing established standards, processes, procedures, and tools across the full development life cycle.
Leveraging knowledge of computer hardware/software, mission/business application domains, information processing techniques, and user input to design and develop software.
Identifying and correcting program errors, creating and maintaining development documentation, and analyzing system functionality to clarify program intent, output requirements, data inputs, techniques, and controls.
Defining, applying, and validating compliance with software standards.

Applicants should be self-motivated, fast-paced, curious problem solvers with a BS in Software Engineering or related field, plus the following skills/experience:

Basic Qualifications:

  • 2-10 years of experience in in Java development
  • Proficiency in troubleshooting across multiple operating systems, including Linux and Windows
  • Strong diagnostic and problem-solving skills
  • Demonstrated background in integrating and supporting COTS/FOSS solutions
  • Ability to quickly learn and apply new technologies
  • Must hold an active TS clearance (with a current background investigation). Candidate will be required to complete an NGA crossover and receive a briefing prior to starting on the program.

Preferred:

  • Large-scale software development experience, including:
    • Developing, modifying, and troubleshooting Java code
    • COTS integration\
    • Agile development with familiarity in Scaled Agile Framework (SAFe) using VersionOne
    • Experience with Angular, DOJO, Oracle WebLogic, Tomcat
    • Databases: Oracle DBMS, Postgres DBMS, SQL, PL/SQL
    • Operating systems: UNIX/Linux
    • Web/automation technologies: HTML, Selenium, JavaScript, EJB, Web Services, Microservices (Docker & Kubernetes), REST, XML, UML
    • Development tools: Eclipse or NetBeans
    • Deployment architectures and CI/CD pipelines using Docker, Git/JIRA, Kubernetes, Jenkins, Conductor, Kafka/Zookeeper, Consul, CMDB
  • Big data technologies, including:
    • Data ingest: JSON, Kafka, Microservices, Elasticsearch
    • Analytics: Hive, Spark, R, Pig, Oozie workflows
    • Hadoop ecosystem: Hive data, Oozie, Spark, Pig, Impala, Hue
    • COTS integration: Knowi, MongoDB, Oracle, MySQL RDS, Elastic, Logstash, Kibana, Zookeeper, Consul, Hadoop/HDFS
    • Containerization/configuration tools: Docker, Chef

Apply