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Administrative Assistant 5

Redmond, WA · On-site

As an Administrative Assistant 5, you will be part of the GCX Management team supporting senior leadership. The ideal candidate will have excellent organizational skills, proactive communication, and ...

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BuildOps

Manager, PMO

Raleigh, NC

Proficiency with Salesforce and at least one implementation or project management tool (GCX, Certinia, Asana, etc.) Nice-To-Haves * PMP, PgMP, or equivalent project management certification

BuildOps

Manager, PMO

Los Angeles, CA

$145K - $181K/yr

Proficiency with Salesforce and at least one implementation or project management tool (GCX, Certinia, Asana, etc.) Nice-To-Haves * PMP, PgMP, or equivalent project management certification

eBay, Inc.

Speech and Text Analytics Specialist

Austin, TX · On-site

$98K - $173K/yr

Run and support cross-functional project ceremonies (standups, backlog grooming, release readiness, weekly speech & text forums) and coordinate delivery across GCX, CSTech, CDT, Integration Services ...

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How much do gcx jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for gcx in the United States is $39.55, according to ZipRecruiter salary data. Most workers in this role earn between $28.61 and $50.24 per hour, depending on experience, location, and employer.

What are the typical career growth opportunities for a GCX (Global Customer Experience) role?

GCX professionals often start as front-line customer experience specialists or associates and can progress into team lead, supervisor, or manager roles with experience and strong performance. Many organizations offer clear paths for advancement into higher-level positions such as Customer Experience Manager, Quality Assurance Lead, or even roles overseeing CX strategy. Continuous training, mentorship, and involvement in cross-departmental projects can further support upward mobility. Demonstrating initiative, leadership skills, and a passion for delivering outstanding customer service can significantly boost your career prospects in this field.

What are the key skills and qualifications needed to thrive in the Gcx position, and why are they important?

To excel as a GCX (Global Customer Experience) professional, you should possess strong customer service skills, a background in client relations, and preferably a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) platforms, helpdesk software, and support ticketing systems is often required. Outstanding communication, problem-solving abilities, and a customer-centric mindset help individuals stand out in this role. These skills ensure exceptional service delivery, foster customer loyalty, and contribute to organizational success.

What is a GCX job?

A GCX (Guest/Customer Experience) job typically involves providing support and solutions to customers through various communication channels like phone, email, or chat. Responsibilities may include resolving inquiries, troubleshooting issues, and ensuring a positive customer experience. This role is common in industries such as retail, tech, and hospitality, where customer satisfaction is a priority. Strong communication skills and problem-solving abilities are essential for success in a GCX position.

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Gcx jobs near you
Infographic showing various Gcx job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $82,274 per year, or $39.6 per hour.
Software Engineer - Front End Angular (TS/SCI Clearance Required)

Software Engineer - Front End Angular (TS/SCI Clearance Required)

North Point Technology

King Of Prussia, PA • On-site

Other

Posted 12 days ago

Job description

***This job requires active TS/SCI clearance.  Please apply only if you have an active TS/SCI clearance. ***

North Point Technology is looking for a TS/SCI Cleared Software Engineers to support a critical mission.  The GEOINT Collection neXt (GCX) Program, awarded May 25 as a 7-year contract, is dedicated to sustaining and advancing the GEOINT Information Management Services (GIMS) system. GIMS is a mission-critical enterprise platform that acts as the primary gateway for submitting and adjudicating GEOINT Information Needs (GINs) and related requirements. It enables users to search, discover, and retrieve imagery and other GEOINT data, while centrally managing collection, exploitation, dissemination, and production tasks across a broad network of commercial and national providers.

The program employs DevSecOps and Agile practices, emphasizing communication, collaboration, integration, automation, and performance measurement between software developers and IT professionals. Above all, the program prioritizes operational stability.

Responsibilities:

Build and ship responsive Angular/TypeScript features, turning product and UX designs into accessible, high-performance components. Own key UI architecture decisions (components, state, routing, performance), integrate with REST/GraphQL services, and deliver clean, well-tested code. Partner closely with Product, Design, and Backend Engineering, troubleshoot production issues with root-cause fixes, participate in code reviews, and improve pipelines and developer tooling. Document decisions and implementations to keep the codebase maintainable.

Required Qualifications:

  • TS/SCI Clearance
  • BS in Software Engineering or related field
  • 2-10 years of professional software engineering experience focused on front-end development
  • Strong, hands-on expertise with Angular (components, modules, routing, forms, RxJS)
  • Proficiency in TypeScript, modern JavaScript (ES6+), HTML5, and CSS/SCSS
  • Experience building reusable component libraries/design systems and consistent UI patterns
  • Solid understanding of SPA architecture, client-side performance, and web fundamentals
  • Experience consuming APIs (REST and/or GraphQL), handling auth/session patterns, and error states
  • Experience with automated testing (Jasmine/Jest, Karma, Cypress/Playwright, or similar)
  • Familiarity with Git workflows and collaborating via code reviews in a team environment
  • Ability to work from ambiguity and deliver reliable, user-focused solutions

Preferred Qualifications:

  • Experience with distributed systems and event streaming (Kafka, RabbitMQ, or similar)
  • Familiarity with geospatial, ISR, or intelligence-domain data pipelines that map to TCPED stages
  • Experience with cloud-native deployments (Docker, Kubernetes, AWS/Azure/GCP)
  • Experience with API security and enterprise auth (OAuth2/OIDC, mTLS, RBAC/ABAC)
  • Experience with performance profiling and tuning for JVM-based services
  • Exposure to IaC (Terraform/CloudFormation) and platform automation
  • Mentoring or leading small technical efforts (design reviews, refactors, standards adoption)

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