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GCX

Business Development Executive

GCX Corporation ("GCX") is seeking a GCX Business Development Executive ("BDE") is the "Face of GCX" to OEM customers and is responsible for driving revenue growth for GCX's OEM segment. This ...

GCX

Senior OEM Account Manager

El Paso, TX · On-site +1

Position Summary GCX Corporation ("GCX") is seeking a highly organized and customer-focused Original Equipment Manufacturer ("OEM") Account Manager with at least 5 years of relevant experience to own ...

GCX

Marketing Coordinator

Franklin, MA · On-site

$55K - $65K/yr

CAREERS AT GCX GCX has been a provider of medical instruments and IT mounting solutions for the healthcare industry since 1971. A dedication to the healthcare industry has allowed our teams to ...

GCX

Assembler

Franklin, MA · On-site

$19 - $22/hr

CAREERS AT GCX GCX has been a provider of medical instruments and IT mounting solutions for the healthcare industry since 1971. A dedication to the healthcare industry has allowed our teams to ...

GCX

Software Engineer

Petaluma, CA · Remote

Lilitab, a subsidiary of GCX Corporation, is a leading provider of innovative tablet kiosk and mounting solutions for enterprise use. Our patented technologies, including the MagDOCK system, enable ...

GCX

Mechanical Engineer - Entry Level

Petaluma, CA · On-site

$75K - $85K/yr

Lilitab, a subsidiary of GCX Corporation, is a leading provider of innovative tablet kiosk and mounting solutions for enterprise use. Our patented technologies, including the MagDOCK system, enable ...

GCX

Software Engineer

Petaluma, CA · On-site

$125K - $150K/yr

Lilitab, a subsidiary of GCX Corporation, is a leading provider of innovative tablet kiosk and mounting solutions for enterprise use. Our patented technologies, including the MagDOCK system, enable ...

GCX

Manufacturing Engineering Manager

El Paso, TX · On-site

$86K - $106K/yr

GCX Healthcare Solutions has an opportunity for a Manufacturing Engineering Manager in our El Paso, TX location. The Manufacturing Engineering Manager is a real hands-on and key contributor that ...

GCX Healthcare Solutions

Assembler

Franklin, MA

$19 - $22/hr

CAREERS AT GCX GCX has been a provider of medical instruments and IT mounting solutions for the healthcare industry since 1971. A dedication to the healthcare industry has allowed our teams to ...

GCX Healthcare Solutions

Software Engineer

Petaluma, CA · Remote

Lilitab, a subsidiary of GCX Corporation, is a leading provider of innovative tablet kiosk and mounting solutions for enterprise use. Our patented technologies, including the MagDOCK system, enable ...

GCX

Director of Customer Service

GCX is seeking a high-impact leader to oversee its Customer Service and Master Data teams and enhance the processes that support global growth. The Director of Customer Service role combines ...

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How much do gcx jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for gcx in the United States is $39.55, according to ZipRecruiter salary data. Most workers in this role earn between $28.61 and $50.24 per hour, depending on experience, location, and employer.

What are the typical career growth opportunities for a GCX (Global Customer Experience) role?

GCX professionals often start as front-line customer experience specialists or associates and can progress into team lead, supervisor, or manager roles with experience and strong performance. Many organizations offer clear paths for advancement into higher-level positions such as Customer Experience Manager, Quality Assurance Lead, or even roles overseeing CX strategy. Continuous training, mentorship, and involvement in cross-departmental projects can further support upward mobility. Demonstrating initiative, leadership skills, and a passion for delivering outstanding customer service can significantly boost your career prospects in this field.

What are the key skills and qualifications needed to thrive in the Gcx position, and why are they important?

To excel as a GCX (Global Customer Experience) professional, you should possess strong customer service skills, a background in client relations, and preferably a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) platforms, helpdesk software, and support ticketing systems is often required. Outstanding communication, problem-solving abilities, and a customer-centric mindset help individuals stand out in this role. These skills ensure exceptional service delivery, foster customer loyalty, and contribute to organizational success.

What is a GCX job?

A GCX (Guest/Customer Experience) job typically involves providing support and solutions to customers through various communication channels like phone, email, or chat. Responsibilities may include resolving inquiries, troubleshooting issues, and ensuring a positive customer experience. This role is common in industries such as retail, tech, and hospitality, where customer satisfaction is a priority. Strong communication skills and problem-solving abilities are essential for success in a GCX position.

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Infographic showing various Gcx job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $82,274 per year, or $39.6 per hour.
Business Development Executive

Business Development Executive

GCX

Remote

Full-time

Posted 4 days ago

Job description

GCX Corporation ("GCX") is seeking a GCX Business Development Executive ("BDE") is the "Face of GCX" to OEM customers and is responsible for driving revenue growth for GCX's OEM segment. This includes proactive sales engagement of assigned OEM accounts and responsiveness to new opportunities with potential customers. As the "Face of GCX" this critical role spans the full product development lifecycle-including growing share of wallet with existing customers, winning new programs, and delivering new products in coordination with the GCX Engineering and Operations Teams.
The ideal candidate will bring a strong blend of sales acumen, product development collaboration, and CRM discipline to identify and convert new opportunities while nurturing long-term relationships in a regulated, precision-driven industry.
Key Metrics for success
  • Revenue generated: Total sales value closed.
  • Quota attainment: Percentage of sales target achieved.
  • Average deal size: The average value of deals closed.
  • Win rate: Number of deals won vs. deals pursued.
  • Sales cycle length: Time taken from initial contact to closing a deal.
  • Pipeline momentum and fallout rate.
  • Pipeline value and health: Current and forecasted opportunities by stage.
  • In-person customer communication (Visits, business reviews, etc.).
  • Trade show participation.

Key Responsibilities
1. Drive New Business Opportunities
  • Identify, qualify, and pursue new business opportunities within the Medical OEM space, with a strong focus on assigned accounts.
  • Input and manage all leads, activities, communication, and opportunities through the CRM system to maintain pipeline visibility and forecast accuracy.
  • Collaborate with the Marketing and Market Development teams to prioritize and follow through on high-value accounts.
2. User Needs Development / Expand Market Share in Existing Customers
  • Engage customers in early-stage development to capture User Needs and technical requirements.
  • Identify and pursue opportunities to expand wallet share by uncovering cross-division needs, deepening GCX solution adoption, and growing share within existing OEM and assigned accounts.
  • Work across current OEM customer divisions to offer solutions and organizational cost benefits.
3. Concept Development Collaboration
  • Interface with GCX Engineering, Operations, and OEM Customer Development teams to support early design activities.
  • Drive alignment around design concepts through detailed drawings, renderings, and structured reviews.
  • Lead the push toward achieving "design freeze" milestones on schedule.
4. Support Verification & Validation (V&V)
  • Coordinate all internal and customer-related testing efforts for design verification and validation.
  • Track and document V&V activities to ensure compliance and readiness for manufacturing transition.
  • Act as the liaison between customers and internal teams to close the loop on all validation requirements.
5. Manage New Product Introduction (NPI)
  • Support NPI process from prototype builds through production ramp-up and transition to GCX Operations or Account Management.
  • Ensure build schedules, quality checkpoints, and manufacturing readiness criteria are met.
  • Actively troubleshoot NPI-related risks with cross-functional stakeholders.
6. Warm Introduction Strategy
  • Leverage existing GCX customer relationships to uncover new business opportunities through warm introductions.
  • Work closely with Account Managers to identify and expand strategic account penetration.
7. Lead Generation Support
  • Partner with marketing and OEM Market Development to execute targeted lead-generation campaigns.
  • Evaluate the performance of outreach activities and optimize for conversion.
  • Call coaching, CS lead generation, and development.
  • Regular cadence of communication with GCX customer service to align targets and activity.
8. Targeted Outreach Execution
  • Conduct personalized outreach to key Points of Contact with customers and prospects.
  • Follow up with qualified prospects and maintain a cadence of engagement to move them through the sales funnel.

Qualifications
  • Bachelor's degree in Business, Engineering, Life Sciences, or a related technical field.
  • Minimum 5+ years of business development, technical sales, or OEM account management experience-preferably in the medical device or regulated manufacturing sector.
  • Proven success managing complex sales cycles involving cross-functional technical teams.
  • Strong understanding of medical product development processes, user needs analysis, and NPI workflows.
  • Familiarity with design control, quality systems, and FDA/ISO regulatory environments.

Preferred Skills
  • Experience with CRM platforms, preferably Dynamics.
  • Strong written and verbal communication skills for both technical and executive audiences.
  • Strong technical aptitude and ability to read and interpret engineering drawings, requirements, and test protocols.
  • High level of organization and follow-through in a matrixed, fast-paced environment.
  • Self-starter who thrives on problem-solving and collaborative growth strategies.

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