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Gaming Service Worker Jobs (NOW HIRING)

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

Gaming Associate

Jacksonville, FL · On-site

$17 - $19/hr

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

Gaming Associate

Ocala, FL · On-site

$19/hr

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike. No casino ...

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Gaming Service Worker information

See salary details

$13

$21

$30

How much do gaming service worker jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for gaming service worker in the United States is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What are Gaming Service Workers?

Gaming Service Workers are professionals employed in casinos and other gaming establishments who assist patrons with gambling activities. Their duties typically include operating gaming tables, explaining game rules, monitoring play to ensure fairness, and providing customer service. Some Gaming Service Workers also handle payouts, monitor gaming machines, and address guests’ questions or concerns. They are essential for maintaining a fun, safe, and regulated gaming environment. Good communication and math skills are important for this role.

What is the difference between Gaming Service Worker vs Gaming Technician?

AspectGaming Service WorkerGaming Technician
CredentialsHigh school diploma or equivalent; some roles may require certification in gaming or customer serviceHigh school diploma; technical certifications in gaming hardware or electronics often preferred
Work EnvironmentCasinos, gaming arcades, entertainment venuesGaming centers, casinos, repair shops
Employer & Industry UsageCasinos, gaming establishments, entertainment venuesGaming equipment manufacturers, casinos, repair services
Common Search & ComparisonOften compared for customer service and basic maintenance rolesCompared for technical repair and hardware troubleshooting

The main difference is that Gaming Service Workers primarily focus on customer service, assisting players and maintaining gaming areas, while Gaming Technicians handle technical repairs, hardware troubleshooting, and equipment maintenance. Both roles are essential in gaming environments but differ in technical complexity and responsibilities.

What are the key skills and qualifications needed to thrive as a Gaming Service Worker, and why are they important?

To thrive as a Gaming Service Worker, you need strong customer service abilities, attention to detail, and a high school diploma or equivalent. Knowledge of casino games, familiarity with POS systems, and, in some cases, state gaming licenses are typically required. Excellent communication, integrity, and conflict resolution skills help you stand out in this customer-facing role. These skills are vital for ensuring fair gameplay, maintaining regulatory compliance, and delivering a positive guest experience.

What are the most common challenges faced by Gaming Service Workers during busy shifts?

Gaming Service Workers often encounter challenges such as managing high volumes of patrons, maintaining excellent customer service under pressure, and ensuring compliance with gaming regulations. During peak hours or special events, multitasking efficiently—such as handling payouts, answering guest inquiries, and monitoring gaming areas—becomes crucial. Building strong communication skills and staying calm under pressure can help address these challenges and ensure a positive gaming experience for all guests.
More about Gaming Service Worker jobs
Infographic showing various Gaming Service Worker job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,174 per year, or $21.2 per hour.

$19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

Knighted Gaming is hiring at your local card room for entry-level Gaming Associates! If you're looking for a change to a long-term position with great benefits and opportunities for advancement, apply today!
Job Details
Position: Gaming Associate
Location: Gretna, FL
Pay Rate: $17-19/hr
Scheduling: Full-time. Complete flexibility required. Weekend and late-night availability is a must.
Job Requirements
Monitor casino card games - Gaming Associates sit at live card table games, verify payouts, calculate bonuses, and regulate the rules of card games like Ultimate Texas Holdem' and Three-Card Poker.
Provide client & customer service - You are not a dealer, but you will be working alongside them, maintaining a positive and professional gaming atmosphere for guests and coworkers alike.
No casino experience required - We have ongoing paid, comprehensive training on gaming, leadership, and customer service.
Compensation & Benefits
Competitive compensation with a starting rate of $17 hourly, and up to $19 hourly for working late-night hours.
Free medical benefits, with options to upgrade your coverage.
Dental and vision coverage.
Paid time off (PTO).
Retirement planning through our 401(k) program.
Perks program for local gyms, restaurants, concerts, and more.
A company culture to be proud of inside and outside of work. Company parties, employee newsletters, volunteer events, and team outings are only a fraction of how we all stay connected!
Qualifications
Professionalism - The ability to operate with integrity and handle every interaction with maturity and respect.
Customer service oriented - The ability to maintain a positive and professional gaming atmosphere for guests and coworkers alike.
Positive attitude and mindset - Open to learning and taking on new challenges.
Comfortable with basic math - Ability to add, subtract, and multiply without a calculator.
Dependable & flexible availability - Operations are 24/7, therefore we need people available for afternoon, evening, late-night, and weekend shifts.
Must be at least 18 years of age or older - You will also need to be able to pass a thorough background and credit check.
You're a team player! - Work is much more fun and productive when we work together towards shared goals.