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Gaming Hospitality Jobs (NOW HIRING)

Granite State Gaming and Hospitality

Sous Chef

Rochester, NH · On-site

$48K - $66K/yr

About Granite State Gaming & Hospitality, LLC Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations in New Hampshire through ...

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Gaming Hospitality information

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$25.5K

$57.7K

$83K

How much do gaming hospitality jobs pay per year?

As of Aug 14, 2026, the average yearly pay for gaming hospitality in the United States is $57,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is gaming hospitality?

Gaming hospitality refers to the sector of the hospitality industry that provides services and amenities within gaming establishments such as casinos, resorts, and entertainment venues. Professionals in gaming hospitality focus on ensuring guests have a positive and memorable experience by offering quality customer service, food and beverage options, accommodations, and entertainment. This field combines aspects of hospitality management with the unique environment and regulations of gaming facilities. Careers in gaming hospitality can range from hotel management and guest services to event planning and casino operations.

What are the key skills and qualifications needed to thrive in gaming hospitality?

To thrive in Gaming Hospitality, you need strong customer service abilities, knowledge of casino operations, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, gaming regulations, and hospitality management software is often required. Outstanding interpersonal skills, attention to detail, and the ability to handle high-pressure situations help professionals excel in this environment. These skills ensure a welcoming atmosphere, regulatory compliance, and seamless guest experiences in fast-paced gaming venues.

What is the difference between Gaming Hospitality vs Casino Host?

AspectGaming HospitalityCasino Host
CredentialsCustomer service experience, hospitality certificationsCustomer service skills, industry knowledge
Work EnvironmentLuxury resorts, casinos, gaming venuesCasino floors, private gaming areas
Employer & Industry UsageHotels, resorts, gaming establishmentsCasinos, gaming resorts
Common Search & ComparisonYesYes

Gaming Hospitality focuses on providing high-quality service in luxury gaming environments, often involving hospitality and event management. Casino Hosts primarily manage player relationships, promote gaming activities, and ensure customer satisfaction within casino settings. While both roles require excellent customer service skills and industry knowledge, Gaming Hospitality emphasizes overall guest experience, whereas Casino Hosts concentrate on player retention and gaming promotion.

What are some common challenges faced by professionals in gaming hospitality, and how can they be addressed?

Professionals in Gaming Hospitality often encounter challenges such as managing high guest expectations, adapting to fast-paced environments, and coordinating with multiple departments like security, food and beverage, and gaming operations. Success in this role requires excellent communication, resilience under pressure, and strong problem-solving skills. Building strong teamwork, staying up-to-date with industry regulations, and maintaining a guest-focused attitude can help address these challenges and create positive experiences for both guests and colleagues.
More about Gaming Hospitality jobs

What are the most commonly searched types of Gaming Hospitality jobs?

The most popular types of Gaming Hospitality jobs are:

What job categories do people searching Gaming Hospitality jobs look for?

The top searched job categories for Gaming Hospitality jobs are:

Gaming Hospitality jobs near you
Infographic showing various Gaming Hospitality job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $57,716 per year, or $27.7 per hour.

Poker Shift Manager

Granite State Gaming and Hospitality

Rochester, NH • On-site

Full-time

Re-posted 27 days ago

Job description

About Granite State Gaming & Hospitality, LLC
Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations in New Hampshire through innovative entertainment, hospitality and gaming experiences. Our accomplished team of industry professionals have more than 150 years of experience and are ready to take charitable gaming to a whole new level; creating world-class venues, infusing more economic opportunities into the markets we serve while helping New Hampshire nonprofits thrive. We believe our innovative player experiences and enhanced operations can be a partnership that helps provide valuable resources directly to those organizations that are helping our friends and neighbors. We are currently open and developing first class gaming venues in Rochester, Hampton, and Littleton.
What You'll Expect
As a Poker Shift Manager, you'll oversee poker operations during assigned shifts, ensuring games run smoothly, guests are welcomed and assisted, and the poker environment is safe, secure, and enjoyable. You'll supervise team members, support game integrity, and deliver top-tier customer service.
What You'll Do
  • Supervise poker games and floor operations during shifts
  • Greet and seat guests, ensuring a friendly and professional experience
  • Open/close games and manage poker room flow
  • Assist with resolving guest or team member issues and escalate as needed
  • Handle chip exchanges and ensure dealers have the tools they need
  • Train, coach, and assess poker staff; provide feedback to foster improvement
  • Maintain compliance with policies, procedures, and internal controls
  • Support documentation, reporting, and administrative tasks
  • Step in to deal games when necessary

What You'll Bring
  • Strong leadership, communication, and problem-solving skills
  • Excellent customer service and multitasking abilities
  • Strong math skills to calculate odds, payouts, and game results
  • Experience as a poker dealer (minimum 3 years preferred)
  • Familiarity with Poker Atlas and casino game operations is a plus

What We Require
  • Gaming license required
  • Exposure to secondhand smoke and loud environments may occur
  • Physical mobility; must be able to lift up to 25 lbs. and work extended hours if needed

Apply