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Gaming Customer Service Jobs in Michigan (NOW HIRING)

Adecco

Customer Service Representative

Lansing, MI · On-site

$19/hr

.Adecco Creative & Marketing is partnering with a global gaming and technology company to hire Customer Service Agents supporting its growing online lottery and gaming business . This role supports ...

Domino's Pizza

Customer Service Representative

Utica, MI · On-site

$14.50 - $19.75/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Pizza

Customer Service Representative

Macomb, MI · On-site

$14.75 - $20.25/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Pizza

Customer Service Representative

Detroit, MI

$15.25 - $20.50/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Pizza

Customer Service Representative

Flint, MI · On-site

$15.50 - $21.25/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Pizza

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Pizza

Customer Service Representative

Detroit, MI · On-site

$15 - $20.25/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

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Gaming Customer Service information

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$8

$16

$23

How much do gaming customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for gaming customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a gaming customer service?

A Gaming Customer Service job involves assisting players with in-game issues, account inquiries, technical support, and general questions related to a gaming platform. Customer service representatives communicate with players via chat, email, or phone to troubleshoot problems and ensure a positive gaming experience. They may also handle payments, refunds, and policy enforcement. Strong communication skills, patience, and a passion for gaming are essential for success in this role.

What are the key skills and qualifications needed to thrive in gaming customer service?

Excelling in Gaming Customer Service requires strong communication skills, problem-solving abilities, and familiarity with gaming platforms and terminology. Experience with customer support tools such as ticketing systems (e.g., Zendesk or Freshdesk), live chat, and basic troubleshooting software is often expected. Standout candidates also demonstrate patience, empathy, and the ability to remain calm under pressure when assisting players. These skills are crucial for delivering a positive gaming experience and fostering customer loyalty in a dynamic, fast-paced environment.

What are some common challenges faced by gaming customer service representatives and how can I prepare for them?

Gaming Customer Service professionals often encounter challenges such as resolving technical issues across multiple gaming platforms, addressing account or billing concerns, and diffusing frustrated or upset players. To prepare, it's important to stay updated on game features, common troubleshooting steps, and the policies of the company you're representing. Having a passion for gaming and familiarity with the products will help you better understand and empathize with customers. You'll also need strong time management skills to handle a high volume of inquiries efficiently while maintaining a positive and helpful attitude. Being resourceful and adaptable will allow you to thrive in this dynamic and ever-evolving role.

What are the most commonly searched types of Gaming Customer Service jobs in Michigan?

The most popular types of Gaming Customer Service jobs in Michigan are:

What are popular job titles related to Gaming Customer Service jobs in Michigan?

For Gaming Customer Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Gaming Customer Service jobs in Michigan look for?

The top searched job categories for Gaming Customer Service jobs in Michigan are:

Gaming Customer Service jobs near you
Infographic showing various Gaming Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Manager

Aristocrat Technologies, Inc.

Lansing, MI • On-site

$80K - $135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Aristocrat Technologies rating

6.3

Company rating: 6.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

185th of 226 rated it services

Job description

At Aristocrat, we're driven by a mission to bring happiness to life through the power of play. We're looking for a dedicated Customer Service Manager to lead and expand our customer service operations. This role is essential to our success, offering the chance to shape multiple channels, locations, and brands. If you are a strategic leader committed to delivering seamless customer experiences, we want you on our team! Join us in evolving the customer journey and making a meaningful impact in a fast-growing, dynamic environment.
What You'll Do
  • Direct and coordinate multi-channel customer support functions (phone, email, chat, social media) spanning multiple locations and brands.
  • Coordinate inbound and outbound contact strategies to ensure an outstanding customer experience.
  • Develop and implement customer service policies, procedures, and guidelines.
  • Collaborate with key partners (Marketing, CRM, HR, Compliance, Operations) to align service initiatives with business goals.
  • Drive customer happiness, dedication, and retention through innovative service programs.
  • Monitor and analyze service benchmarks to identify trends and implement improvements.
  • Manage budgeting, forecasting, and prioritization for the customer service department.
  • Ensure compliance with regulatory requirements and company standards.
  • Implement training and development programs for customer service teams.
  • Apply cloud-based platforms (Freshdesk, Salesforce) and AI tools to improve service delivery.
  • Foster a culture of customer-first approach, accountability, and continuous improvement.

What We're Seeking
  • More than demonstrated ability directing customer service functions in environments involving various channels, locations, and brands.
  • Proven experience in online industries such as betting, insurance, or fintech.
  • Solid understanding of both incoming and outgoing contact center functions.
  • Practical experience working with cloud-based service platforms such as Freshdesk or another CRM similar(Salesforce).
  • Data-driven approach with proficiency in analytics and reporting tools.
  • Excellent leadership, communication, and collaborator management skills.
  • Ability to work in a fast-paced, high-growth environment.
  • Experience in gaming/betting industry and highly regulated markets (preferred).
  • Familiarity with VIP customer handling and advanced retention initiatives (preferred).
  • Knowledge of brand new customer service technologies and automation tools (preferred).

Company Summary
Aristocrat Interactive
Aristocrat Interactive is Aristocrat Leisure Limited's (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).
About Aristocrat
Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.
Our Values
  • All about the Player
  • Talent Unleashed
  • Collective Brilliance
  • Good Business Good Citizen

Travel Expectations
None
Pay Range
$80,500 - $135,200 per year
Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.
This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.
Additional Information
This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.
Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat's gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

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