Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Job ...
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Job ...
Deliver real-time, empathetic support across chat, email, and phone ... Help players manage accounts, navigate responsible gaming tools, and solve tech challenges. * Guide ...
Deliver real-time, empathetic support across chat, email, and phone ... Help players manage accounts, navigate responsible gaming tools, and solve tech challenges. * Guide ...
Associate Producer I
El Segundo, CA · Remote
$70K - $83K/yr
... games to western players using a player-first approach. We achieve that goal by applying our team's outstanding free-to-play expertise and live game support to every decision, every day. But we're ...
Quick apply
Associate Producer I
El Segundo, CA · Remote
$70K - $83K/yr
... games to western players using a player-first approach. We achieve that goal by applying our team's outstanding free-to-play expertise and live game support to every decision, every day. But we're ...
Batboy
Washington, DC · On-site
$17.50/hr
Collect equipment and ensure the dugout is organized after the game. Player Support: * Be attentive to players' needs and assist them with any requests within the scope of the role. * Maintain a ...
Batboy
Washington, DC · On-site
$17.50/hr
Collect equipment and ensure the dugout is organized after the game. Player Support: * Be attentive to players' needs and assist them with any requests within the scope of the role. * Maintain a ...
Associate Producer I
El Segundo, CA · On-site
$70K - $83K/yr
... games to western players using a player-first approach. We achieve that goal by applying our team's outstanding free-to-play expertise and live game support to every decision, every day. But we're ...
Associate Producer I
El Segundo, CA · On-site
$70K - $83K/yr
... games to western players using a player-first approach. We achieve that goal by applying our team's outstanding free-to-play expertise and live game support to every decision, every day. But we're ...
Own the support site, LLM Chatbot, in-game support and self-serve player facing tool. As well as the agent CRM system. * Ensure smooth, tailored user experience with support integrated seamlessly ...
Own the support site, LLM Chatbot, in-game support and self-serve player facing tool. As well as the agent CRM system. * Ensure smooth, tailored user experience with support integrated seamlessly ...
... game studios and innovative brands, bringing compelling and high impact digital experiences to life ... These services include design, development, quality assurance, localization, player support and ...
... game studios and innovative brands, bringing compelling and high impact digital experiences to life ... These services include design, development, quality assurance, localization, player support and ...
Own the support site, LLM Chatbot, in-game support and self-serve player facing tool. As well as the agent CRM system. * Ensure smooth, tailored user experience with support integrated seamlessly ...
Own the support site, LLM Chatbot, in-game support and self-serve player facing tool. As well as the agent CRM system. * Ensure smooth, tailored user experience with support integrated seamlessly ...
Director, Game Product Management - Cross-VALORANT Experience (XVX)
Los Angeles, CA · On-site
$251K - $262K/yr
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Director, Game Product Management - Cross-VALORANT Experience (XVX)
Los Angeles, CA · On-site
$251K - $262K/yr
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
You'll be responsible for supporting a platform that serves millions of players, supporting ... Collaborate across Anti-Cheat, Security, and Game teams as a trusted technical partner Required ...
You'll be responsible for supporting a platform that serves millions of players, supporting ... Collaborate across Anti-Cheat, Security, and Game teams as a trusted technical partner Required ...
CUSTOMER SERVICE AGENT Our Customer Service Agents are responsible for maintaining positive relationships with our game players by helping them with their requests with speed, expertise, courtesy ...
Quick apply
CUSTOMER SERVICE AGENT Our Customer Service Agents are responsible for maintaining positive relationships with our game players by helping them with their requests with speed, expertise, courtesy ...
Sportsbook and Online Casino Customer Support Agent - Standard Shift
Collingswood, NJ · Hybrid
$20.75 - $24/hr
Deliver real-time, empathetic support across chat, email, and phone ... Help players manage accounts, navigate responsible gaming tools, and solve tech challenges. * Guide ...
Quick apply
Sportsbook and Online Casino Customer Support Agent - Standard Shift
Collingswood, NJ · Hybrid
$20.75 - $24/hr
Deliver real-time, empathetic support across chat, email, and phone ... Help players manage accounts, navigate responsible gaming tools, and solve tech challenges. * Guide ...
Sportsbook and Online Casino Customer Support Agent - Swing/Overnight Shift
Collingswood, NJ · Hybrid
$20.75 - $24/hr
Deliver real-time, empathetic support across chat, email, and phone ... Help players manage accounts, navigate responsible gaming tools, and solve tech challenges. * Guide ...
Quick apply
Sportsbook and Online Casino Customer Support Agent - Swing/Overnight Shift
Collingswood, NJ · Hybrid
$20.75 - $24/hr
Deliver real-time, empathetic support across chat, email, and phone ... Help players manage accounts, navigate responsible gaming tools, and solve tech challenges. * Guide ...
Director, Game Product Management - Cross-VALORANT Experience (XVX)
Los Angeles, CA · On-site
$251K - $262K/yr
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
Director, Game Product Management - Cross-VALORANT Experience (XVX)
Los Angeles, CA · On-site
$251K - $262K/yr
Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...
... players in the game. The Assistant Manager, Training & Escalations is a dual-function leadership role responsible for overseeing Player Support training programs and the Escalations function. This ...
Quick apply
... players in the game. The Assistant Manager, Training & Escalations is a dual-function leadership role responsible for overseeing Player Support training programs and the Escalations function. This ...
... player-facing AI features. In this role, you'll lead idea generation on what kind of great games ... support engaging, accessible gameplay for mass market audiences - Provide compelling vision and ...
... player-facing AI features. In this role, you'll lead idea generation on what kind of great games ... support engaging, accessible gameplay for mass market audiences - Provide compelling vision and ...
... player-facing AI features. In this role, you'll lead idea generation on what kind of great games ... support engaging, accessible gameplay for mass market audiences - Provide compelling vision and ...
... player-facing AI features. In this role, you'll lead idea generation on what kind of great games ... support engaging, accessible gameplay for mass market audiences - Provide compelling vision and ...
Games Producer- Talent Pool
Fort Lauderdale, FL · On-site
$118K - $120K/yr
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. About ...
Games Producer- Talent Pool
Fort Lauderdale, FL · On-site
$118K - $120K/yr
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. About ...
TV UI Engineer 5 - Games Player Experiences
$388K - $558K/yr
We are looking for a senior TV UI engineer to innovate and build the next generation of Game Player ... Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) ...
TV UI Engineer 5 - Games Player Experiences
$388K - $558K/yr
We are looking for a senior TV UI engineer to innovate and build the next generation of Game Player ... Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) ...
Games Producer- Talent Pool
Charleston, SC · On-site
$116K - $117K/yr
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. About ...
Games Producer- Talent Pool
Charleston, SC · On-site
$116K - $117K/yr
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. About ...
Game Player Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do game player support jobs pay per hour?
As of Jun 18, 2026, the average hourly pay for game player support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What are common challenges faced in a Game Player Support role?
Game Player Support professionals often encounter challenges such as managing high volumes of support requests during game updates or technical outages, assisting frustrated players, and staying updated on continuous in-game changes or new content. You may find yourself working in a fast-paced, team-oriented environment, frequently collaborating with developers and quality assurance teams to report bugs or relay feedback. Adapting to the ever-evolving landscape of games—learning new mechanics, policies, and community standards—is an ongoing necessity. Overcoming these challenges provides valuable experience and can open doors to higher-level roles in community management, quality assurance, and game development support.
What are the key skills and qualifications needed to thrive in the Game Player Support position, and why are they important?
To thrive as a Game Player Support, you need strong communication skills, a deep understanding of gaming platforms, troubleshooting abilities, and typically a high school diploma or equivalent. Familiarity with customer support ticketing systems, gaming consoles, and possibly certification in customer service software like Zendesk or Salesforce is often expected. Exceptional patience, problem-solving aptitude, and a passion for gaming help individuals excel and provide empathetic player assistance. These skills ensure effective resolution of player issues and help maintain positive community experiences essential for successful game support operations.
What is a Game Player Support job?
A Game Player Support job involves assisting players with game-related issues, including technical problems, account concerns, and gameplay inquiries. Support agents communicate with players via chat, email, or tickets to provide guidance and troubleshooting. They ensure a positive gaming experience by resolving issues efficiently and escalating complex problems when necessary. Strong communication skills, game knowledge, and problem-solving abilities are essential for this role.
More about Game Player Support jobs
What are the most commonly searched types of Game Player Support jobs? The most popular types of Game Player Support jobs are:
What states have the most Game Player Support jobs? States with the most job openings for Game Player Support jobs include:
What job categories do people searching Game Player Support jobs look for? The top searched job categories for Game Player Support jobs are:
Job description
About Side
Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.
Job Overview:
We are dedicated to empowering our clients in the gaming sector in the Charleston, South Carolina area. If you are a passionate gamer seeking to make your mark in the gaming industry, we invite you to apply.
We are currently in the process of building a team of full-time, entry-level Game Testers for a gaming studio located in Charleston, South Carolina, to better serve our gaming clients in an oncall capacity.
Requirements
We are searching for Entry Level Video Game Testers for our new Gaming studio in Charleston, South Carolina servicing our major gaming client. This is an in-studio position, no remote work will be considered. Only local candidates in the Charleston, SC area or candidates in the U.S that are willing to relocate without subsidies will be considered. No visa sponsorship will be provided.
Skills Required:
- Ability to work either independently or in a team and with other colleagues, sometimes under pressure to meet deadlines.
- Gaming experience on one or more platforms.
- The ability to communicate complex information in a clear and concise manner.
- A keen ability to identify subtle issues or inconsistencies that may affect the quality or functionality of the software.
- The capacity to prioritize tasks efficiently and manage testing deadlines to ensure timely delivery of quality software.
Benefits
This is an on-call contingent role and not eligible for benefits