You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
QA Game Tester
Dallas, TX · On-site
GlobalStep is a recognized brand in the gaming space and partners with the world's leading game ... These services include design, development, quality assurance, localization, player support and ...
QA Game Tester
Dallas, TX · On-site
GlobalStep is a recognized brand in the gaming space and partners with the world's leading game ... These services include design, development, quality assurance, localization, player support and ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
GlobalStep is a recognized brand in the gaming space and partners with the world's leading game ... These services include design, development, quality assurance, localization, player support and ...
GlobalStep is a recognized brand in the gaming space and partners with the world's leading game ... These services include design, development, quality assurance, localization, player support and ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Las Vegas, NV · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Head of Customer Support
Las Vegas, NV · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Manhattan, NY · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Manhattan, NY · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
New York, NY · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
New York, NY · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Las Vegas, NV · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Las Vegas, NV · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Batboy
Washington, DC · On-site
$17.50/hr
Collect equipment and ensure the dugout is organized after the game. Player Support: * Be attentive to players' needs and assist them with any requests within the scope of the role. * Maintain a ...
Batboy
Washington, DC · On-site
$17.50/hr
Collect equipment and ensure the dugout is organized after the game. Player Support: * Be attentive to players' needs and assist them with any requests within the scope of the role. * Maintain a ...
Head of Customer Support
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Los Angeles, CA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Head of Customer Support
Los Angeles, CA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Head of Customer Support
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Game Player Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do game player support jobs pay per hour?
As of Jul 12, 2026, the average hourly pay for game player support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What are common challenges faced in a Game Player Support role?
Game Player Support professionals often encounter challenges such as managing high volumes of support requests during game updates or technical outages, assisting frustrated players, and staying updated on continuous in-game changes or new content. You may find yourself working in a fast-paced, team-oriented environment, frequently collaborating with developers and quality assurance teams to report bugs or relay feedback. Adapting to the ever-evolving landscape of games—learning new mechanics, policies, and community standards—is an ongoing necessity. Overcoming these challenges provides valuable experience and can open doors to higher-level roles in community management, quality assurance, and game development support.
What are the key skills and qualifications needed to thrive in the Game Player Support position, and why are they important?
To thrive as a Game Player Support, you need strong communication skills, a deep understanding of gaming platforms, troubleshooting abilities, and typically a high school diploma or equivalent. Familiarity with customer support ticketing systems, gaming consoles, and possibly certification in customer service software like Zendesk or Salesforce is often expected. Exceptional patience, problem-solving aptitude, and a passion for gaming help individuals excel and provide empathetic player assistance. These skills ensure effective resolution of player issues and help maintain positive community experiences essential for successful game support operations.
What is a Game Player Support job?
A Game Player Support job involves assisting players with game-related issues, including technical problems, account concerns, and gameplay inquiries. Support agents communicate with players via chat, email, or tickets to provide guidance and troubleshooting. They ensure a positive gaming experience by resolving issues efficiently and escalating complex problems when necessary. Strong communication skills, game knowledge, and problem-solving abilities are essential for this role.
More about Game Player Support jobs
What are the most commonly searched types of Game Player Support jobs? The most popular types of Game Player Support jobs are:
What states have the most Game Player Support jobs? States with the most job openings for Game Player Support jobs include:
What job categories do people searching Game Player Support jobs look for? The top searched job categories for Game Player Support jobs are:
Other
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Job description
Head Of Customer Support
We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and smart strategy. Everything we create starts with our team, collaborating, learning, and challenging each other to do better every day.
We are looking for a Head Of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety.
What You'll Do
- Build and scale a world-class customer support organization
- Define and execute support strategy across all player touchpoints, ensuring consistency and quality
- Implement tools, automation, and processes to improve efficiency, scalability, and self-service options
- Track and optimize KPIs to drive continuous improvement
- Oversee sensitive cases such as payments, fraud, and responsible gaming, ensuring compliance with regulatory standards
- Collaborate closely with product team to deliver safe and engaging player experiences
- Represent the player's voice and make sure their perspective informs both product and operational decisions
What We're Looking For
- 7+ years in customer support / customer experience in mobile game industry, including at least 3 years in a leadership role
- Proven experience in scaling support operations in mobile games
- Deep familiarity with support tools
- Strong analytical mindset; comfortable using data to make decisions and drive improvements
- Excellent leadership and people management skills
- Strong communication and collaboration skills across departments
- Must be based in the United States