Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Identify gaps and opportunities in moderation and player support workflows, recommending ... ABOUT US Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For ...
Identify gaps and opportunities in moderation and player support workflows, recommending ... ABOUT US Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Seattle, WA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Seattle, WA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Las Vegas, NV · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Las Vegas, NV · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Los Angeles, CA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Los Angeles, CA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Los Angeles, CA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Los Angeles, CA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
New York, NY · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
New York, NY · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Washington, DC · On-site
$17.50/hr
Collect equipment and ensure the dugout is organized after the game. Player Support: * Be attentive to players' needs and assist them with any requests within the scope of the role. * Maintain a ...
Washington, DC · On-site
$17.50/hr
Collect equipment and ensure the dugout is organized after the game. Player Support: * Be attentive to players' needs and assist them with any requests within the scope of the role. * Maintain a ...
Dallas, TX · On-site
... game studios and innovative brands, bringing compelling and high impact digital experiences to life ... These services include design, development, quality assurance, localization, player support and ...
Dallas, TX · On-site
... game studios and innovative brands, bringing compelling and high impact digital experiences to life ... These services include design, development, quality assurance, localization, player support and ...
Be Seen First
Collingswood, NJ · On-site
$20 - $24/hr
As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email ... Help players manage accounts, navigate responsible gaming tools, and solve tech challenges. * Guide ...
Quick apply
Be Seen First
Collingswood, NJ · On-site
$20 - $24/hr
As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email ... Help players manage accounts, navigate responsible gaming tools, and solve tech challenges. * Guide ...
$17.50/hr
Collect equipment and ensure the dugout is organized after the game. Player Support: * Be attentive to players' needs and assist them with any requests within the scope of the role. * Maintain a ...
Quick apply
$17.50/hr
Collect equipment and ensure the dugout is organized after the game. Player Support: * Be attentive to players' needs and assist them with any requests within the scope of the role. * Maintain a ...
Deliver real-time, empathetic support across chat, email, and phone ... Help players manage accounts, navigate responsible gaming tools, and solve tech challenges. * Guide ...
Deliver real-time, empathetic support across chat, email, and phone ... Help players manage accounts, navigate responsible gaming tools, and solve tech challenges. * Guide ...
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Job ...
Quick apply
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Job ...
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Job ...
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Job ...
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Job ...
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Job ...
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
Game Player Support professionals often encounter challenges such as managing high volumes of support requests during game updates or technical outages, assisting frustrated players, and staying updated on continuous in-game changes or new content. You may find yourself working in a fast-paced, team-oriented environment, frequently collaborating with developers and quality assurance teams to report bugs or relay feedback. Adapting to the ever-evolving landscape of games—learning new mechanics, policies, and community standards—is an ongoing necessity. Overcoming these challenges provides valuable experience and can open doors to higher-level roles in community management, quality assurance, and game development support.
To thrive as a Game Player Support, you need strong communication skills, a deep understanding of gaming platforms, troubleshooting abilities, and typically a high school diploma or equivalent. Familiarity with customer support ticketing systems, gaming consoles, and possibly certification in customer service software like Zendesk or Salesforce is often expected. Exceptional patience, problem-solving aptitude, and a passion for gaming help individuals excel and provide empathetic player assistance. These skills ensure effective resolution of player issues and help maintain positive community experiences essential for successful game support operations.
A Game Player Support job involves assisting players with game-related issues, including technical problems, account concerns, and gameplay inquiries. Support agents communicate with players via chat, email, or tickets to provide guidance and troubleshooting. They ensure a positive gaming experience by resolving issues efficiently and escalating complex problems when necessary. Strong communication skills, game knowledge, and problem-solving abilities are essential for this role.
Full-time
Posted 19 days ago
