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Game Day Operations Jobs in Quebec (NOW HIRING)

Valnet Inc.

Valnet | Senior Accountant

Montreal, QC · On-site

... gaming, and travel. Specializing in acquiring, operating, and growing properties that are mission ... Investigate and resolve A/R and A/P discrepancies by collaborating with sales and operations teams.

Valnet Inc.

Senior Accountant

Montreal, QC · On-site

... gaming, and travel. Specializing in acquiring, operating, and growing properties that are mission ... Investigate and resolve A/R and A/P discrepancies by collaborating with sales and operations teams.

BoxKnight

Business Development Manager

Montreal, QC

About BoxKnight: BoxKnight is a same and next day delivery service. We work with e-commerce ... BoxKnight is changing the game by allowing all retailers to offer fast deliveries, so that they do ...

Autodesk

Principal Engineer - Search AI

Montreal, QC · On-site

CA$131K - CA$191K/yr

From the products we use and technology we rely on, to the movies and games that inspire us ... Lead the design, development and operations of highly scalable, distributed, data intensive micro ...

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All JobsGame Day Operations JobsGame Day Operations Jobs in Quebec

Game Day Operations information

See Quebec salary details

$7

$18

$39

How much do game day operations jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for game day operations in Quebec is $18.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Game Day Operations vs Event Staff?

AspectGame Day OperationsEvent Staff
CredentialsBasic customer service, event management experienceCustomer service, crowd control
Work EnvironmentStadiums, arenas during gamesVarious event venues, concerts, sports events
Industry UsageSports teams, leagues, stadiumsEvent organizers, entertainment venues
Common Search IntentRoles related to game day operations, logisticsEvent staffing, crowd management roles

Game Day Operations and Event Staff both work in event environments like stadiums and venues, but Game Day Operations focus on managing the overall game day logistics, coordination, and operations. In contrast, Event Staff typically handle crowd control, customer service, and on-site assistance during various events. While overlapping in some skills, Game Day Operations roles are more involved in planning and overseeing the event, whereas Event Staff are more frontline personnel ensuring smooth event execution.

What do game day operations do?

Game day operations staff are responsible for coordinating and managing activities during sporting events or large gatherings. They handle tasks such as setting up venues, managing crowd control, ensuring safety protocols, and supporting event logistics to ensure a smooth experience for attendees. Strong organizational skills and knowledge of safety procedures are important in this role.

What challenges are faced in game day operations, and how can they be managed?

Game Day Operations professionals often encounter challenges such as last-minute changes, time-sensitive problem solving, and coordinating with multiple departments (security, vendors, and event staff) to ensure a seamless event. Managing these challenges requires strong organizational skills, adaptability, and clear communication. Successful professionals stay proactive by preparing contingency plans and maintaining open lines of communication with all stakeholders, which helps them quickly address issues as they arise and maintain a positive experience for attendees.

What skills and qualifications are needed for game day operations?

To excel in Game Day Operations, strong organizational skills, attention to detail, and a background in sports management or event coordination are essential. Familiarity with event management software, scheduling tools, and safety protocols is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help individuals stand out in this role. These skills ensure smooth event execution, enhance fan experience, and maintain safety and efficiency during live sporting events.

What is game day operations?

Game Day Operations refers to the team responsible for planning, organizing, and executing all logistical aspects of a sporting event on game day. This includes managing the venue, coordinating with teams and officials, overseeing ticketing, security, crowd control, and ensuring that everything runs smoothly for fans, staff, and participants. Their work is crucial to delivering a safe, enjoyable, and seamless experience at sporting events. Game Day Operations staff often work long hours before, during, and after events to handle setup and breakdown tasks.

What are popular job titles related to Game Day Operations jobs in Quebec?

For Game Day Operations jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Game Day Operations jobs in Quebec look for?

The top searched job categories for Game Day Operations jobs in Quebec are:

What cities in Quebec are hiring for Game Day Operations jobs?

Cities in Quebec with the most Game Day Operations job openings:

Game Day Operations jobs near you
Infographic showing various Game Day Operations job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,602 per year, or $18.6 per hour.

Helpdesk Manager / Responsable du service d'assistance

Digital Days

Montreal, QC

Full-time

Medical

Re-posted 24 days ago

Job description

Help Desk Manager Job Description


We are looking for an experienced help desk manager to oversee our desktop support team in providing exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical issues.


To be successful as a help desk manager you should have excellent interpersonal and conflict management skills. Ultimately, a top-notch help desk manager should be able to ensure that our clients receive professional and efficient technical support.


Help Desk Manager Responsibilities:


  • Managing and supporting a team of help desk technicians.
  • Mentoring your team, providing training, and conducting performance evaluations.
  • Monitoring team performance and developing feedback reports for management.
  • Communicating with clients and providing in-person and phone support, if required.
  • Troubleshooting and resolving technical issues.
  • Managing escalations and ensuring any issues are resolved in a timely manner.
  • Making recommendations to improve operational efficiency.


Help Desk Manager Requirements:


  • Bachelor's degree in computer science, information technology, or a related field.
  • At least two years of experience as a Help Desk Manager or in a technical support role.
  • Strong technical background.
  • Excellent analytical and troubleshooting skills.
  • Ability to work under pressure.
  • Excellent leadership and people management skills.
  • Strong customer service skills.


Advantages at Digital Days

  • Competitive salary based on experience
  • Healthcare Plan
  • Laptop and Mobile Phone Provided
  • Remote Working


Optionaloffice benefits:

  • Direct access to the Lachine Canal, minutes from downtown Montreal
  • Open office space and open culture
  • Opus card paid in part by the company
  • Games in the office to help you to relax
  • Restaurant on site
  • Gym on site
  • Daycare on site
  • Public terrace overlooking the Canal


About Digital Days


Digital Days is a boutique Managed IT Services firm that specializes in servicing a wide variety of bilingual SMB companies across Canada with our customary "white glove" customer service. The Digital Days work environment is an accelerator for any growing IT professional, and for any Network Administrator focused on growth with a particular focus on high levels of customer service, Digital Days is the right place for you!


The Digital Days work environment is one that rewards responsibility and autonomy, all within a high-functioning team of administrators and technicians continuously working to achieve higher levels of service and knowledge. Steeped in the latest technologies, Digital Days leads clients through the latest in private, public, and hybrid cloud solutions for business.

Headquartered along Montreal's beautiful Lachine Canal, and featuring a daycare, gym, terrace, and restaurant services in-building, our open-concept loft environment inspires everyone who works here! Please note that all employees are currently remote working due to the ongoing COVID-19 pandemic and that posts can permanently be remote.


If you believe that you are the ideal candidate for the job, apply now and join our friendly, flexible, and dynamic team!


Please note that only selected candidates will be contacted.


_____


Description du poste de responsable du service d'assistance

Nous recherchons un responsable du service d'assistance experimente pour superviser notre equipe d'assistance informatique afin de fournir une assistance technique exemplaire a nos clients. Tu seras charge de former, soutenir et diriger ton equipe. Tu devras egalement gerer l'escalade des tickets et resoudre tous les problemes techniques.

Pour reussir en tant que responsable du service d'assistance, tu dois avoir d'excellentes competences interpersonnelles et de gestion des conflits. En fin de compte, un responsable du service d'assistance de premier ordre doit etre capable de garantir que nos clients recoivent une assistance technique professionnelle et efficace.

Responsabilites du responsable du service d'assistance :


  • Gerer et soutenir une equipe de techniciens du service d'assistance.
  • Encadrer ton equipe, fournir des formations et effectuer des evaluations de performance.
  • Controler les performances de l'equipe et elaborer des rapports de retour d'information pour la direction.
  • Communiquer avec les clients et fournir une assistance en personne et par telephone, si necessaire.
  • Depanner et resoudre les problemes techniques.
  • Gerer les escalades et s'assurer que tous les problemes sont resolus en temps voulu.
  • Faire des recommandations pour ameliorer l'efficacite operationnelle.

Exigences pour le responsable du service d'assistance :


  • Baccalaureat en informatique, en technologies de l'information ou dans un domaine connexe.
  • Au moins deux ans d'experience en tant que responsable du service d'assistance ou dans un role d'assistance technique.
  • Solides connaissances techniques.
  • Excellentes competences en matiere d'analyse et de depannage.
  • Capacite a travailler sous pression.
  • Excellentes competences en matiere de leadership et de gestion des personnes.
  • Solides competences en matiere de service a la clientele.

Avantages chez Digital Days


  • Salaire competitif en fonction de l'experience
  • Plan de sante
  • Ordinateur portable et telephone mobile fournis
  • Travail a distance


Avantages du bureau en option :


  • Acces direct au canal de Lachine, a quelques minutes du centre-ville de Montreal
  • Espace de bureau ouvert et culture ouverte
  • Carte Opus payee en partie par l'entreprise
  • Jeux dans le bureau pour t'aider a te detendre
  • Restaurant sur place
  • Gymnase sur place
  • Garderie sur place
  • Terrasse publique avec vue sur le canal


A propos de Digital Days


Digital Days est une boutique de services informatiques geres qui se specialise dans le service d'une grande variete de PME bilingues a travers le Canada avec notre service client "en gants blancs" habituel. L'environnement de travail de Digital Days est un accelerateur pour tout professionnel de l'informatique en pleine croissance, et pour tout administrateur de reseau axe sur la croissance avec un accent particulier sur les hauts niveaux de service a la clientele, Digital Days est l'endroit ideal pour toi !


L'environnement de travail de Digital Days est un environnement qui recompense la responsabilite et l'autonomie, le tout au sein d'une equipe performante d'administrateurs et de techniciens qui travaillent en permanence pour atteindre des niveaux de service et de connaissances plus eleves. Impregne des dernieres technologies, Digital Days guide les clients a travers les dernieres solutions de cloud prive, public et hybride pour les entreprises.

Base le long du magnifique canal Lachine de Montreal, et dote d'une garderie, d'une salle de sport, d'une terrasse et de services de restauration dans l'immeuble, notre environnement loft a concept ouvert inspire tous ceux qui travaillent ici ! Veuillez noter que tous les employes travaillent actuellement a distance en raison de la pandemie de COVID-19 en cours et que les postes peuvent etre definitivement a distance.


Si tu penses etre le candidat ideal pour le poste, postule maintenant et rejoins notre equipe sympathique, flexible et dynamique !

Veuillez noter que seuls les candidats selectionnes seront contactes.

Apply