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Fusion Bpo Jobs (NOW HIRING)

Checkr

Accounts Receivable Lead

Denver, CO · On-site

$20.75 - $27.50/hr

Proven experience managing offshore/BPO accounting teams. * Deep understanding of GAAP principles, SOX controls, and audit readiness. * Strong systems mindset - hands-on experience with Oracle Fusion ...

Checkr

Accounts Receivable Lead

Denver, CO · On-site

Proven experience managing offshore/BPO accounting teams. * Deep understanding of GAAP principles, SOX controls, and audit readiness. * Strong systems mindset - hands-on experience with Oracle Fusion ...

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Fusion Bpo information

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$11

$53

$78

How much do fusion bpo jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for fusion bpo in the United States is $53.61, according to ZipRecruiter salary data. Most workers in this role earn between $45.67 and $60.82 per hour, depending on experience, location, and employer.

What is a Fusion BPO?

A Fusion BPO job involves working for Fusion BPO Services, a company that provides customer service, sales, technical support, and back-office solutions for various clients. Employees may handle inbound and outbound calls, emails, or chat support, depending on the role. Positions can range from customer service representatives to team leaders and management roles. The job requires strong communication skills, problem-solving abilities, and a customer-focused approach. Fusion BPO offers opportunities for growth and development within the outsourcing industry.

What are the key skills and qualifications needed to thrive in the Fusion BPO position, and why are they important?

To thrive at Fusion BPO, candidates typically need strong communication skills, fluency in relevant languages, and a solid educational background, often a high school diploma or higher. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is highly valuable. Exceptional problem-solving abilities, patience, and adaptability help individuals stand out in fast-paced customer service environments. These skills ensure efficient client interactions, high productivity, and the ability to deliver positive customer experiences, which are vital for success in BPO roles.

What is the typical work environment like for Fusion BPO employees?

Fusion BPO employees usually work in energetic call center settings, which may include both in-office and remote options depending on the project. Teams are structured around specific client accounts, with team leads providing ongoing support and performance feedback. You’ll often collaborate closely with colleagues to resolve customer issues quickly and share best practices. The environment is fast-paced and targets-driven, offering plenty of opportunities to develop customer service expertise and build a foundation for future advancement within the company.

What kind of jobs are available in Fusion Bpo?

Fusion BPO offers a variety of roles including customer service representatives, technical support agents, sales associates, and back-office staff. These jobs typically require good communication skills, computer proficiency, and may involve shift work or remote options.

What are the most commonly searched types of Fusion Bpo jobs?

The most popular types of Fusion Bpo jobs are:

What job categories do people searching Fusion Bpo jobs look for?

The top searched job categories for Fusion Bpo jobs are:

Fusion Bpo jobs near you
Infographic showing various Fusion Bpo job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $111,508 per year, or $53.6 per hour.

Order Management & Billing Lead -- Cloud Marketplaces & Partnerships

San Francisco, CA • On-site

Triwill Group
See more jobs at Triwill Groupexternal

Other

Re-posted 5 days ago

Job description

Responsibilities
  • Own end-to-end billing operations for AWS and other partner channels, including usage ingestion, reconciliation, validation, invoicing, credits, exceptions, and alignment with collections and cash application.
  • Build and scale repeatable billing processes for cloud marketplaces, partner channels, and ecosystem-based business models as OpenAI expands its partnerships.
  • Manage partner billing constructs, including pricing models, credits, discount structures, invoice validation, reporting requirements, and exception handling.
  • Partner closely with AWS and other external partners to resolve billing discrepancies, reporting gaps, short payments, and escalations that could impact customers or partner relationships.
  • Support the onboarding of new cloud marketplaces and partner channels by defining operational requirements, controls, workflows, and readiness criteria.
  • Scale execution through BPO and offshore teams, including workflow design, SOP development, training, and quality controls to ensure consistent and accurate execution across Order Management and Billing Operations.
  • Embed AI and automation into Order Management, Billing, and partner workflows to reduce rework, eliminate manual intervention, and proactively identify discrepancies before they become billing- or revenue-impacting issues.
  • Partner cross-functionally with Revenue Systems, Product, Engineering, GTM, Legal, Deal Desk, Finance, and Partner Operations to ensure quoting, provisioning, billing, ERP, and partner workflows remain aligned and scalable.
  • Ensure data completeness and accuracy during month-end close by validating that order, pricing, billing, usage, and partner transaction data are fully captured and reconciled before flowing into revenue systems.
  • Establish KPIs and dashboards that measure billing accuracy, automation rates, cycle times, partner escalations, and overall operational throughput.
  • Develop and maintain operational documentation, including SOPs, playbooks, runbooks, and training materials, to support consistent execution and team scalability.
Requirements
  • 7+ years of experience in Billing Operations, Order Management, partner billing, cloud marketplace operations, or usage-based billing environments
  • Strong understanding of partner or marketplace billing models, including usage-based billing, pricing structures, credits, discounting, invoicing, reconciliation, and exception management
  • Experience working with cloud marketplaces, external partners, or ecosystem-based business models
  • Experience launching or operationalizing new partner channels, including defining workflows, controls, and cross-functional requirements
  • Hands-on experience with CPQ, ERP, and billing platforms, such as Salesforce, Oracle Fusion, NetSuite, Stripe, or Metronome
  • Strong analytical skills with the ability to turn data into actionable business insights
  • Experience managing month-end reconciliations, billing controls, and audit readiness
  • Ability to thrive in a dynamic environment, navigate ambiguity, solve complex problems, and manage competing priorities effectively.
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