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Funeral Receptionist Jobs (NOW HIRING)

Carriage Services

Receptionist

Boise, ID · On-site

$16/hr

Receptionist At Carriage Services , we are united by our purpose of creating premier experiences ... Cloverdale Funeral Home Qualifications: * High School Diploma or equivalent. * 2+ years of ...

Service Corporation International

Receptionist

Miami, FL · On-site

$15 - $19.75/hr

Six months general office, receptionist, or administrative support experience preferred ... US-FL - Miami Company Description We are proud to be North America's leading provider of funeral ...

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How much do funeral receptionist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for funeral receptionist in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is a funeral receptionist?

Funeral receptionists are professionals who work at funeral homes to greet and assist visitors, answer phone calls, and provide information or directions during funeral services. They play a supportive role by handling administrative tasks such as scheduling appointments, maintaining records, and coordinating with funeral directors. Their presence helps ensure that grieving families and guests have a compassionate point of contact throughout the funeral process.

What are the key skills and qualifications needed to thrive as a funeral receptionist, and why are they important?

To thrive as a Funeral Receptionist, you need excellent organizational skills, attention to detail, and a professional demeanor, often supported by a high school diploma or equivalent. Familiarity with scheduling software, phone systems, and basic office equipment is typically required. Compassion, discretion, and strong interpersonal communication skills are essential soft skills for supporting grieving families and maintaining a respectful environment. These abilities ensure smooth funeral operations and provide comfort and reassurance to clients during emotionally difficult times.

What are some common challenges faced by funeral receptionists, and how can they be managed?

Funeral receptionists often encounter emotionally charged situations as they interact with grieving families and guests. Managing these challenges requires strong interpersonal skills, empathy, and the ability to remain calm under pressure. Receptionists must balance administrative duties—such as answering phones, coordinating schedules, and preparing documents—with providing compassionate support. Many find that clear communication, well-defined procedures, and supportive colleagues help them succeed in this sensitive environment.

What is the difference between Funeral Receptionist vs Funeral Administrative Assistant?

AspectFuneral ReceptionistFuneral Administrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; administrative skills
Work EnvironmentFront desk, greeting families, phone callsOffice setting, paperwork, scheduling
Employer & Industry UsageFuneral homes, mortuariesFuneral homes, mortuaries

The Funeral Receptionist primarily handles front desk duties, greeting families, and managing phone inquiries. In contrast, the Funeral Administrative Assistant supports administrative tasks like scheduling and record-keeping. Both roles are essential in funeral service operations, often overlapping but with distinct focus areas.

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Funeral Receptionist jobs near you
Infographic showing various Funeral Receptionist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

Receptionist

Boise, ID • On-site

Carriage Services
Individual, Family and Community Social Assistance • 5 - 10K employees
Learn more about Carriage Servicesexternal

$16/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Carriage Services rating

6.1

Company rating: 6.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Receptionist
At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.
We are seeking an organized and self-motivated office administrator who will be responsible for providing administrative support to our [Location name here] location. The office administrator's role will include working closely with our leadership team by handling clerical duties, coordinating calendars, and organizing meetings.
Compensation: $16 per hour
Job Type: Full-Time
Location: Cloverdale Funeral Home
Qualifications:
  • High School Diploma or equivalent.
  • 2+ years of administrative or accounting experience.
  • High degree of overall computer proficiency.
  • High level of proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) & Google Docs.
  • Proficiency with multi-line phone systems and general office equipment; and
  • Working knowledge of basic accounting principles
Job Duties:
  • Answers telephone and gives information to callers or routes calls to the appropriate person and places outgoing calls for the business.
  • Greets and escorts all visitors and their guests.
  • Schedules appointments for the business.
  • Composes and types of correspondence as needed.
  • Compiles and reports on statistical data as required by the business or Managing Partner.
  • Inputs data into CFSS system accurately, completely, and timely.
  • Assists client families with processing necessary paperwork and scheduling appointments.
  • Receives and records payments from client families.
  • Updates and maintains files and related systems for the business.
  • Serves as business timekeeper and maintains local employee files.
  • Coordinates and maintains office supplies and equipment.
  • Serves as a backup in other administrative functions as needs dictate; and
  • Other duties as assigned.
Benefits:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

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