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Funeral Receptionist Jobs in Indiana (NOW HIRING)

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Funeral Receptionist information

What is the difference between Funeral Receptionist vs Funeral Administrative Assistant?

AspectFuneral ReceptionistFuneral Administrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; administrative skills
Work EnvironmentFront desk, greeting families, phone callsOffice setting, paperwork, scheduling
Employer & Industry UsageFuneral homes, mortuariesFuneral homes, mortuaries

The Funeral Receptionist primarily handles front desk duties, greeting families, and managing phone inquiries. In contrast, the Funeral Administrative Assistant supports administrative tasks like scheduling and record-keeping. Both roles are essential in funeral service operations, often overlapping but with distinct focus areas.

What are the key skills and qualifications needed to thrive as a funeral receptionist, and why are they important?

To thrive as a Funeral Receptionist, you need excellent organizational skills, attention to detail, and a professional demeanor, often supported by a high school diploma or equivalent. Familiarity with scheduling software, phone systems, and basic office equipment is typically required. Compassion, discretion, and strong interpersonal communication skills are essential soft skills for supporting grieving families and maintaining a respectful environment. These abilities ensure smooth funeral operations and provide comfort and reassurance to clients during emotionally difficult times.

What is a funeral receptionist?

Funeral receptionists are professionals who work at funeral homes to greet and assist visitors, answer phone calls, and provide information or directions during funeral services. They play a supportive role by handling administrative tasks such as scheduling appointments, maintaining records, and coordinating with funeral directors. Their presence helps ensure that grieving families and guests have a compassionate point of contact throughout the funeral process.

What are some common challenges faced by funeral receptionists, and how can they be managed?

Funeral receptionists often encounter emotionally charged situations as they interact with grieving families and guests. Managing these challenges requires strong interpersonal skills, empathy, and the ability to remain calm under pressure. Receptionists must balance administrative duties—such as answering phones, coordinating schedules, and preparing documents—with providing compassionate support. Many find that clear communication, well-defined procedures, and supportive colleagues help them succeed in this sensitive environment.
What are popular job titles related to Funeral Receptionist jobs in Indiana? For Funeral Receptionist jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Funeral Receptionist jobs in Indiana look for? The top searched job categories for Funeral Receptionist jobs in Indiana are:
Funeral Receptionist jobs near you
Infographic showing various Funeral Receptionist job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution.

Receptionist (part-time)

SCI Shared Resources LLC

Huntington, IN • On-site

$15 - $19.75/hr

Other

Posted 2 days ago

New

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

  • Greets guests and visitors, offering assistance when entering the building

  • Notifies staff members when appointments arrive and escorts guests to appropriate room

  • Answers routine questions associated with services, products, location directions, etc.

  • Immediately notifies and involves management with customer service and security issues

  • Receives deceased belongings from family and follows chain of custody procedures

  • Answers, screens, and routes incoming calls to appropriate staff members

  • Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.

  • Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture

  • Receives incoming mail and packages

  • Maintains organized and current electronic and paper files and records, such as deeds and trust files

  • May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

  • High School Diploma or equivalent

Experience

  • Six months general office, receptionist, or administrative support experience preferred

  • Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

  • Working knowledge of MS Office Suite

  • Clear and professional speaking voice and tone

  • Professional interpersonal skills to handle sensitive and confidential situations

  • Position continually requires demonstrated poise, tact and diplomacy

  • Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 46750

Category (Portal Searching): Administration and Clerical

Job Location: US-IN - Huntington

Job Profile ID: F00238

Time Type: Part time

Location Name: Myers Funeral Home

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