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Funeral Associate Jobs in Colorado (NOW HIRING)

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Funeral Associate information

What is a funeral associate?

Funeral Associates are professionals who assist with planning, organizing, and carrying out funeral services. They support families during the grieving process by helping with arrangements, handling paperwork, and coordinating logistics such as transportation and scheduling. Their duties may also include preparing the venue, assisting during ceremonies, and providing information about available services. Funeral Associates play a compassionate role, ensuring that all aspects of the funeral proceed smoothly and respectfully.

What are the key skills and qualifications needed to thrive as a funeral associate, and why are they important?

To thrive as a Funeral Associate, you need a solid understanding of funeral service protocols, customer service, and attention to detail, often supported by a high school diploma or relevant training. Familiarity with scheduling software, case management systems, and basic embalming or preparation tools is typically beneficial. Compassion, discretion, and strong interpersonal skills help you support grieving families and coordinate smoothly with team members. These skills ensure respectful, efficient service and meaningful experiences for clients during emotionally challenging times.

What are some common challenges faced by funeral associates, and how can they be managed effectively?

Funeral Associates often encounter emotionally charged situations, as they support grieving families during difficult times. Balancing empathy with professionalism is essential, as the role requires careful attention to detail in arranging services while maintaining compassion. Time management is also important, since coordinating multiple services and logistics can be demanding. Effective communication with families and colleagues helps ensure that all details are handled smoothly, making teamwork and emotional resilience valuable assets in this role.

What is the difference between Funeral Associate vs Funeral Director?

AspectFuneral AssociateFuneral Director
CertificationsHigh school diploma, on-the-job trainingFuneral Service License, apprenticeship
Work EnvironmentFuneral homes, assisting with arrangementsOverseeing funeral services, client consultations
ResponsibilitiesPreparing bodies, setting up servicesPlanning funerals, coordinating logistics

Funeral Associates typically assist with preparations and support tasks within funeral homes, requiring basic certifications and on-the-job training. Funeral Directors hold licensure, manage funeral arrangements, and oversee services. While Funeral Associates focus on operational support, Funeral Directors handle client interactions and planning. Both roles are essential in the funeral industry, but they differ in responsibilities and required credentials.

How do I become a funeral associate?

To become a funeral associate, candidates typically need a high school diploma or equivalent and must complete on-the-job training or an apprenticeship. Strong interpersonal skills, attention to detail, and the ability to handle emotional situations are important, and some employers may require or prefer certification in funeral service or related fields.

What does a funeral associate do?

A funeral associate assists with funeral service preparations, including tasks such as embalming, dressing, and casketing bodies, as well as coordinating arrangements and providing support to grieving families. They often work in funeral homes and need knowledge of sanitation, embalming techniques, and customer service skills. The role may require certification or training in funeral service practices.

What are the most commonly searched types of Funeral jobs in Colorado?

The most popular types of Funeral jobs in Colorado are:

What cities in Colorado are hiring for Funeral Associate jobs?

Cities in Colorado with the most Funeral Associate job openings:

Funeral Associate jobs near you

Sales Professional - Outside Sales

Grand Junction, CO • On-site

Service Corporation International
See more jobs at Service Corporation Internationalexternal

$50K - $100K/yr

Full-time

Re-posted yesterday

Key responsibilities

  • Generate referrals for cemetery and pre-need arrangements through networking, community engagement, and follow-up with families.

  • Establish and maintain strong relationships with families by providing professional, caring, and timely service, responding to inquiries, and supporting families in grief.

  • Collaborate with funeral home and cemetery staff to provide seamless service and support ongoing family needs and future sales.

Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Working from home or presenting to client families in the field, the Pre-Planning Advisor (PPA) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPA also develops relationships with the community.

JOB RESPONSIBILITIES

Lead Generation

  • Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards
  • Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars
  • Obtains referrals from families served by the location by following up through visits with families after the service
  • Networks and builds community and civic relationships
  • Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families
  • Maintains and tracks activity levels to ensure productivity
  • Remains flexible with schedule to achieve results; often works nights and weekends

Build Relationships with Families

  • Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through
  • Responds to client inquiries in a timely, respectful, sensitive and professional manner
  • Supports families in time of grief with acts of kindness
  • Connects with families through listening, honest communication and genuine concern
  • Develops an understanding of each family’s unique needs and offers solutions that provide value to them
  • Stays in touch with families to ensure satisfaction
  • Prepares for all appointments and performs all procedures with professionalism and attention to detail
  • Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships
  • Builds trust-based relationships to earn the right to ask for referrals
  • Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

  • Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff
  • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future
  • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
  • Acts as one team, setting arrangement continuation visits within two to three days after the service
  • Shares family concerns with rest of the SCI team

MINIMUM Requirements

Education

  • High school education or equivalent
  • 1-2 years of college or equivalent experience

License

  • Current state/province issued driver’s license with an acceptable driving record
  • In states/provinces where required, must hold a Funeral Directors License to perform this role

Experience

  • Sales experience or one to two years industry experience or equivalent education
  • Previous experience with Customer Relationship Management (CRM) systems is a plus

Knowledge, Skills and Abilities

  • Basic computer and technology skills within a sales environment
  • Ability to work well in a team, as well as independently
  • Ability to work beyond “standard” hours as the need arises
  • Good driving record
  • Good work ethic
  • High-level of integrity
  • Creative, outgoing and energetic
  • Comfortable presenting in front of others
  • Desire to help others
  • Bilingual, knowledge of another language is a plus

Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

#SCI

Postal Code: 81501 Category (Portal Searching): Sales Job Location: US-CO - Grand Junction

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.

What Service Corporation International employees say

Pay

Benefits

Hours and flexibility

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