CCaaS x AI Manager, Functional Transformation Our Deloitte Sales & Service team empowers ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
CCaaS x AI Manager, Functional Transformation Our Deloitte Sales & Service team empowers ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
CCaaS x AI Manager, Functional Transformation Our Deloitte Sales & Service team empowers ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
CCaaS x AI Manager, Functional Transformation Our Deloitte Sales & Service team empowers ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Experience working with suppliers and cross-functional engineering teams * Ability to interpret ... technical data and translate findings into actionable insights * Strong technical documentation and ...
Experience working with suppliers and cross-functional engineering teams * Ability to interpret ... technical data and translate findings into actionable insights * Strong technical documentation and ...
Functional Tester
Cincinnati, OH · On-site
$40 - $45/hr
Expertise in writing functional test cases, test scenarios, and traceability matrices. * Ability to ... Log defects with clear steps, root-cause indicators, and work closely with developers and BAs to ...
Quick apply
Functional Tester
Cincinnati, OH · On-site
$40 - $45/hr
Expertise in writing functional test cases, test scenarios, and traceability matrices. * Ability to ... Log defects with clear steps, root-cause indicators, and work closely with developers and BAs to ...
CFD Engineer
Raymond, OH · On-site
Collaborate with cross-functional engineering teams to support vehicle development * Support validation and optimization of thermal performance in automotive systems * Document simulation processes ...
Quick apply
CFD Engineer
Raymond, OH · On-site
Collaborate with cross-functional engineering teams to support vehicle development * Support validation and optimization of thermal performance in automotive systems * Document simulation processes ...
Strong experience as a PeopleSoft Techno-Functional Consultant or PeopleSoft Developer . * Hands-on experience with PeopleTools development. * Expertise in: * PeopleCode * Application Engine * SQR
Strong experience as a PeopleSoft Techno-Functional Consultant or PeopleSoft Developer . * Hands-on experience with PeopleTools development. * Expertise in: * PeopleCode * Application Engine * SQR
Mechanical Engineer
Dayton, OH · On-site
Plan and execute the development and refinement of 3D Technical Data Packages (3D TDPs) with a cross-functional engineering team to aid in part procurement and manufacturing activities, including ...
Quick apply
Mechanical Engineer
Dayton, OH · On-site
Plan and execute the development and refinement of 3D Technical Data Packages (3D TDPs) with a cross-functional engineering team to aid in part procurement and manufacturing activities, including ...
Senior Acquisition Electrical Engineer
Dayton, OH · On-site
$104K - $136K/yr
No credit is accepted for experience in other functional engineering positions. -or- • Shall have a Bachelor of Science degree in Electrical Engineering (BSEE) from an ABET accredited post ...
Senior Acquisition Electrical Engineer
Dayton, OH · On-site
$104K - $136K/yr
No credit is accepted for experience in other functional engineering positions. -or- • Shall have a Bachelor of Science degree in Electrical Engineering (BSEE) from an ABET accredited post ...
Plan and execute the development and refinement of 3D Technical Data Packages (3D TDPs) with a cross-functional engineering team to aid in part procurement and manufacturing activities, including ...
Quick apply
Plan and execute the development and refinement of 3D Technical Data Packages (3D TDPs) with a cross-functional engineering team to aid in part procurement and manufacturing activities, including ...
The Functional Lead works in close partnership with E1 Business Analysts, E1 Developers, and business stakeholders to design scalable, efficient solutions that maximize the value of the ERP ...
The Functional Lead works in close partnership with E1 Business Analysts, E1 Developers, and business stakeholders to design scalable, efficient solutions that maximize the value of the ERP ...
Design Engineer
Raymond, OH · On-site
$35 - $45/hr
Collaborate closely with PICs, CAD support staff, and cross-functional engineering teams to align designs with project goals. * Communicate project status, design updates, risks, and technical issues ...
Quick apply
Design Engineer
Raymond, OH · On-site
$35 - $45/hr
Collaborate closely with PICs, CAD support staff, and cross-functional engineering teams to align designs with project goals. * Communicate project status, design updates, risks, and technical issues ...
Senior Hardware Development Engineer
Mayfield Heights, OH · On-site
$112K - $150K/yr
Collaborate with cross-functional engineering teams throughout the product development lifecycle. Develop, analyze, and troubleshoot hardware prototypes and production designs. Perform hardware ...
Quick apply
Senior Hardware Development Engineer
Mayfield Heights, OH · On-site
$112K - $150K/yr
Collaborate with cross-functional engineering teams throughout the product development lifecycle. Develop, analyze, and troubleshoot hardware prototypes and production designs. Perform hardware ...
The Functional Lead works in close partnership with E1 Business Analysts, E1 Developers, and business stakeholders to design scalable, efficient solutions that maximize the value of the ERP ...
The Functional Lead works in close partnership with E1 Business Analysts, E1 Developers, and business stakeholders to design scalable, efficient solutions that maximize the value of the ERP ...
Salesforce Functional Consultant
Columbus, OH · Remote
$108K - $181K/yr
The Functional Consultant collaborates with Salesforce Administrators, Developers, and Business Analysts to deliver scalable solutions that drive operational efficiency and business value. What You ...
Salesforce Functional Consultant
Columbus, OH · Remote
$108K - $181K/yr
The Functional Consultant collaborates with Salesforce Administrators, Developers, and Business Analysts to deliver scalable solutions that drive operational efficiency and business value. What You ...
Salesforce Functional Consultant
Columbus, OH · Remote
$108K - $181K/yr
The Functional Consultant collaborates with Salesforce Administrators, Developers, and Business Analysts to deliver scalable solutions that drive operational efficiency and business value. What You ...
Salesforce Functional Consultant
Columbus, OH · Remote
$108K - $181K/yr
The Functional Consultant collaborates with Salesforce Administrators, Developers, and Business Analysts to deliver scalable solutions that drive operational efficiency and business value. What You ...
Oracle PIM Functional
Dayton, OH · On-site
Oracle Product Information Management, Inventory and Engineering modules 5+ years Oracle ... good functional experience Desired: Ability to work in a professional manner, be flexible, and ...
Oracle PIM Functional
Dayton, OH · On-site
Oracle Product Information Management, Inventory and Engineering modules 5+ years Oracle ... good functional experience Desired: Ability to work in a professional manner, be flexible, and ...
Mechanical Design Engineer - Nuclear
Twinsburg, OH · On-site
$71K - $96K/yr
Working with a cross-functional engineering team to maintain and develop products for the Reuter-Stokes Nuclear product line, either as improvements to existing designs or as part of new product ...
Mechanical Design Engineer - Nuclear
Twinsburg, OH · On-site
$71K - $96K/yr
Working with a cross-functional engineering team to maintain and develop products for the Reuter-Stokes Nuclear product line, either as improvements to existing designs or as part of new product ...
$55 - $73.25/hr
You will provide technical leadership to cross-functional engineering, infrastructure, and product teams, and evangelize cloud best practices while building a culture of reliability and observability
Quick apply
Oracle Product Information Management, Inventory and Engineering modules 5+ years Oracle ... good functional experience Desired: Ability to work in a professional manner, be flexible, and ...
Oracle Product Information Management, Inventory and Engineering modules 5+ years Oracle ... good functional experience Desired: Ability to work in a professional manner, be flexible, and ...
Systems V&V Team Leader
$163K - $193K/yr
Lead the overall V &V functional engineering team to ensure all validation deliverables meet the expected program timing plans, SOPs, and quality standards. * Develop System V & V functional ...
Systems V&V Team Leader
$163K - $193K/yr
Lead the overall V &V functional engineering team to ensure all validation deliverables meet the expected program timing plans, SOPs, and quality standards. * Develop System V & V functional ...
Functional Programming information
See Ohio salary details
$12.75 - $17.80
2% of jobs
$17.80 - $22.85
3% of jobs
$22.85 - $27.91
5% of jobs
$27.91 - $32.96
9% of jobs
$35.49 is the 25th percentile. Wages below this are outliers.
$32.96 - $38.02
11% of jobs
$38.02 - $43.07
9% of jobs
$43.07 - $48.12
4% of jobs
The median wage is $50.15 / hr.
$48.12 - $53.18
16% of jobs
$57.11 is the 75th percentile. Wages above this are outliers.
$53.18 - $58.23
20% of jobs
$58.23 - $63.29
16% of jobs
$63.29 - $68.34
4% of jobs
$12
$47
$68
How much do functional programming jobs pay per hour?
What are some common challenges faced by professionals in Functional Programming roles?
Professionals working in Functional Programming often encounter challenges such as adapting to a different programming paradigm than object-oriented or procedural styles, which can require a significant mindset shift. Debugging and optimizing code can sometimes be more complex due to concepts like immutability and higher-order functions. Additionally, collaborating with teammates who may be less familiar with functional approaches or working within codebases that are a mix of paradigms can require clear communication and frequent knowledge sharing. However, overcoming these challenges can greatly enhance your problem-solving abilities and make you a valuable asset on modern software development teams.
What are the key skills and qualifications needed to thrive in the Functional Programming position, and why are they important?
To excel in a Functional Programming role, you need strong expertise in functional programming languages (such as Haskell, Scala, F#, or Clojure), a solid grasp of software engineering principles, and experience with distributed systems. Familiarity with popular development tools, version control systems like Git, and relevant certifications (such as Scala or Haskell certifications) can be advantageous. Analytical thinking, collaborative problem-solving, and effective communication are key soft skills in this position. These competencies ensure high-quality, maintainable code and successful collaboration within diverse software development teams.
What is a Functional Programming job?
A Functional Programming job involves designing, developing, and maintaining software using functional programming paradigms. This typically includes working with languages like Haskell, Scala, Elixir, or functional aspects of Python and JavaScript. Responsibilities often focus on writing pure functions, avoiding shared state, and utilizing higher-order functions to create robust, maintainable code. These roles are common in industries like finance, data science, and distributed systems where reliability and concurrency are critical.

Other
Re-posted 19 days ago
Deloitte rating
8.1
Based on 90 frontline employees who took The Breakroom Quiz
60th of 148 rated financial services
Job description
CCaaS x AI Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities. This role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption.
- Lead AI-enabled contact center transformation workstreams and engagements, translating servicing objectives into solution roadmaps, architecture decisions, and measurable business outcomes.
- Architect and deliver Contact Center AI solutions using GenAI patterns such as prompt engineering, retrieval-augmented generation (RAG), and agent/tool-calling, with appropriate evaluation, governance, and safety controls.
- Partner with clients to define future-state service experiences, operating models, and technology architectures across contact center modernization initiatives.
- Support business development efforts where Contact Center AI is a core component by contributing to scope, estimates, solution storylines, workshops, and executive-level discussions.
- Lead teams in the design, build, test, and deployment of cloud-based contact center solutions, while mentoring practitioners and promoting delivery quality, technical rigor, and adoption at scale.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of experience in consulting and/or industry delivering digital, cloud, and/or contact center solutions.
- 4+ years project experience architecting, building, and supporting cloud-based solutions on AWS.
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Production delivery experience with Amazon Connect, Amazon Lex, and Amazon Bedrock (including streaming patterns, security, monitoring/operations).
- Experience implementing enterprise controls: IAM, network segmentation (VPC), secrets management (Secrets Manager/KMS), and observability (CloudWatch).
- Cross-platform exposure to Google Gemini (API/Vertex AI) and/or Dialogflow, including tool calling, safety controls, quotas/limits, and platform trade-offs.
- Experience leading Contact Center AI use cases end-to-end (design through adoption) and partnering with contact center operations leaders on change management and KPI realization.
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
CCaaS x AI Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities. This role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption.
- Lead AI-enabled contact center transformation workstreams and engagements, translating servicing objectives into solution roadmaps, architecture decisions, and measurable business outcomes.
- Architect and deliver Contact Center AI solutions using GenAI patterns such as prompt engineering, retrieval-augmented generation (RAG), and agent/tool-calling, with appropriate evaluation, governance, and safety controls.
- Partner with clients to define future-state service experiences, operating models, and technology architectures across contact center modernization initiatives.
- Support business development efforts where Contact Center AI is a core component by contributing to scope, estimates, solution storylines, workshops, and executive-level discussions.
- Lead teams in the design, build, test, and deployment of cloud-based contact center solutions, while mentoring practitioners and promoting delivery quality, technical rigor, and adoption at scale.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of experience in consulting and/or industry delivering digital, cloud, and/or contact center solutions.
- 4+ years project experience architecting, building, and supporting cloud-based solutions on AWS.
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Production delivery experience with Amazon Connect, Amazon Lex, and Amazon Bedrock (including streaming patterns, security, monitoring/operations).
- Experience implementing enterprise controls: IAM, network segmentation (VPC), secrets management (Secrets Manager/KMS), and observability (CloudWatch).
- Cross-platform exposure to Google Gemini (API/Vertex AI) and/or Dialogflow, including tool calling, safety controls, quotas/limits, and platform trade-offs.
- Experience leading Contact Center AI use cases end-to-end (design through adoption) and partnering with contact center operations leaders on change management and KPI realization.
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US