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Seamlessly blending alpine style with the luxury amenities of a world-class resort, we offer rustic elegance in a pristine natural setting. All of it infused with a delightful "cosmopolitan-ality" that has become a signature of our resort. Breakfast, Lunch and Dinner in The Roost feature organic grown ingredients wherever possible. Get lost in the moment at our award winning full-service Spa, or take a moment for Tennis or Pickleball at our Tennis Academy, ranked one of the top ten Tennis Resorts in the U.S.
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. The full compensation is based on 100% commission and service charges.
Responsible for performing all spa services including massage and body treatments. To provide a level of excellence in guest service to internal and external guests. Other responsibilities include various tasks for the upkeep of the spa facility to ensure spa standards meet guest expectations. These tasks include but are not limited to the upkeep of locker rooms, hallways, reception area, retail area and individual treatment rooms.
Provides a comfortable and relaxing environment for all guests.
* Knowledgeable on all services provided and must execute each service in a professional and efficient manner.
* Maintains a professional demeanor throughout the service to include the introduction, service and post service.
* Customizes treatments based on guests needs.
* Suggests to guests other beneficial treatments offered in the spa.
* Understands the ingredients in products and can explain their benefits to the guests.
* Answers guest's questions in a knowledgeable and professional manner.
* Understands and uses universal precautions when providing services. Assesses contraindications of guest that may prevent service from taking place.
* Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered.
* Recommends products for home
* Performs all treatments on services' menu based on current certifications.
* Begins and ends all treatments on time.
* Works assigned schedule.
* Ensures that work areas are clean and set according to procedures.
* Informs the Lead Therapist and/or Spa Director of product needs.
* Creates and maintains client cards with treatment notes, when appropriate.
* Attends all scheduled meetings.
* Attends schedules professional trainings.
* Completes other duties assigned by the Lead Therapist and/or Spa Director.
* Cleans and disinfects all equipment on a daily basis.
* Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
* Reports any incident or accident to the Lead Therapist and/or the Spa Director.
* Completes all assigned side work.
* Performs other hotel duties as assigned
Ability to stand on feet the majority of the work day.
* Ability to explain various treatments/services to guests.
* Excellent customer service skills and work ethic.
* Efficient, well organized, and able to handle a variety of duties simultaneously.
* Energetic, enthusiastic and motivational.
* Must be able to portray a professional manner, discretion, and appearance.
* Excellent verbal and written skills.
* Strong team player.
* Must be comfortable with product recommendation.
* Must be aware of body mechanics in order to prevent injury.
Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.