ZipRecruiter

Log In

2

Full Time Walmart Resolution Specialist Jobs (NOW HIRING)

Imperial PFS

Account Resolution Specialist

Jersey City, NJ · On-site

$58K - $77K/yr

Imperial PFS is hiring a full-time Account Resolution Specialist to join our expanding team! The hours for this position are Monday-Friday 8:30 AM - 5:30 PM on site at our Jersey City, NJ office ...

Imperial PFS

Client Resolution Specialist

Jersey City, NJ · On-site

$58K - $77K/yr

Imperial PFS is hiring a full-time Client Resolution Specialist to join our expanding team! The hours for this position are Monday-Friday 8:30 AM - 5:30 PM on site at our Jersey City, NJ office ...

previous page

Showing results 41-60

All JobsWalmart Resolution Specialist JobsFull Time Walmart Resolution Specialist Jobs

Full Time Walmart Resolution Specialist information

See salary details

$13

$28

$55

How much do full time walmart resolution specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for full time walmart resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by full time Walmart resolution specialists, and how can these be effectively managed?

Full Time Walmart Resolution Specialists often encounter challenges such as handling high volumes of customer inquiries, resolving complex complaints, and maintaining accurate documentation. Effective management of these challenges involves strong communication skills, the ability to remain calm under pressure, and excellent problem-solving abilities. Building a thorough understanding of Walmart's policies and systems, as well as collaborating closely with other departments like customer service and store operations, can help streamline resolutions and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a full time Walmart resolution specialist?

To thrive as a Full Time Walmart Resolution Specialist, you need strong problem-solving abilities, attention to detail, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with Walmart's internal systems, case management tools, and customer relationship management (CRM) software is typically required. Excellent communication, patience, and conflict resolution skills help you stand out in this role. These skills ensure efficient resolution of customer issues, enhance customer satisfaction, and support Walmart's reputation for quality service.

What is the difference between Full Time Walmart Resolution Specialist vs Full Time Walmart Customer Service Associate?

AspectFull Time Walmart Resolution SpecialistFull Time Walmart Customer Service Associate
Primary RoleResolving customer complaints, refunds, and account issuesAssisting customers with product inquiries, checkout, and store services
Required SkillsProblem-solving, communication, conflict resolutionCustomer service, communication, product knowledge
Work EnvironmentCall centers, back-office, or online supportIn-store, front-line customer interaction
CertificationsNone typically requiredNone typically required

The Full Time Walmart Resolution Specialist focuses on resolving customer account issues and complaints, often working behind the scenes or via calls. In contrast, the Full Time Walmart Customer Service Associate interacts directly with customers in-store, assisting with product questions and checkout. Both roles require strong communication skills but differ mainly in their work environment and specific responsibilities.

What is the salary of a full time Walmart resolution specialist?

A full-time Walmart resolution specialist typically earns around $15 to $20 per hour, which equates to approximately $31,200 to $41,600 annually. Salaries can vary based on experience, location, and specific responsibilities within the role.

What is a full time Walmart resolution specialist?

Full Time Walmart Resolution Specialists are employees who handle and resolve customer concerns, complaints, and issues related to Walmart products or services. Their primary responsibility is to ensure customer satisfaction by investigating problems, providing solutions, and following up as needed. These specialists may work in-store or remotely and often collaborate with other Walmart departments to address more complex issues. Strong communication, problem-solving, and customer service skills are essential for success in this role.
More about Full Time Walmart Resolution Specialist jobs
What cities are hiring for Full Time Walmart Resolution Specialist jobs? Cities with the most Full Time Walmart Resolution Specialist job openings:
What are the most commonly searched types of Walmart Resolution Specialist jobs? The most popular types of Walmart Resolution Specialist jobs are:
What states have the most Full Time Walmart Resolution Specialist jobs? States with the most job openings for Full Time Walmart Resolution Specialist jobs include:
What job categories do people searching Full Time Walmart Resolution Specialist jobs look for? The top searched job categories for Full Time Walmart Resolution Specialist jobs are:
Full Time Walmart Resolution Specialist jobs near you
Infographic showing various Full Time Walmart Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Account Resolution Specialist

Imperial PFS

Jersey City, NJ

$58K - $77K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Imperial PFS is hiring a full-time Account Resolution Specialist to join our expanding team!

The hours for this position are Monday-Friday 8:30 AM - 5:30 PM on site at our Jersey City, NJ office location.

Overview

The Account Resolution Specialist is responsible for managing delinquent premium finance accounts and supporting the recovery of outstanding balances through internal efforts and external partners. This role works closely with attorneys, collection agencies, insurance carriers, and insureds to resolve accounts in a timely and professional manner.

Key Responsibilities

  • Account Recovery Management:
    • Manage a portfolio of delinquent accounts and drive resolution through appropriate recovery strategies
    • Monitor account activity and determine next steps to support timely collection outcomes
  • Litigation & Partner Coordination:
    • Coordinate with external attorneys and collection agencies on recovery efforts
    • Provide documentation, direction, and support throughout the recovery process
  • Payment & Resolution Support:
    • Assist with payment arrangements and settlement discussions within established guidelines
    • Process payments and maintain accurate account records
  • Communication & Correspondence:
    • Draft and issue demand letters and other account-related communications
    • Respond to inquiries from insureds, agents, and other stakeholders
  • Documentation & Compliance:
    • Maintain accurate account documentation and activity tracking
    • Ensure adherence to company policies and regulatory requirements

Required Qualifications

  • High School diploma or equivalent
  • 3+ years of work experience, preferably in any of the following: collections, customer service, or a related field
  • Excellent verbal and written communication skills
  • Experience multitasking and working independently in a fast-paced environment
  • Experience working on tasks with a high level of accuracy and detail
  • Experience building and maintaining positive relationships with teams and external partners

Preferred Qualifications

  • Associates/Bachelor's Degree preferred

About Us

You’re legendary. We’re hiring. Let’s talk!

Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.

Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.”

How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry.

For Our Associates:

  • At the office: Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier.
  • Getting started: We offer a comprehensive paid training program that will make you feel prepared and excited about your role.
  • Staying healthy: Our wellness program, WellWorks, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to support your health and fitness goals by providing gym membership subsidies.
  • Preparing for your future: Imperial PFS offers a 401(k) with a company match
  • Company culture: Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day.
  • Peace of mind: Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D.
  • Time to recharge: We offer paid time off, including vacation and sick time, along with paid holidays, in accordance with company policy and applicable laws.

The salary range for this position is $58,000 to $77,000. If an offer is made, the pay rate determinations will take into account relevant market data and the applicant’s prior experience, education and other qualifications directly related to the position to ensure internal equity.

#LI-SM1