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Full Time Talkdesk Jobs (NOW HIRING)

CAI

IT Service Delivery Manager

Austin, TX

R7465 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services ... Experience with contact center platforms (Talkdesk, Genesys, or similar) * Demonstrated ability to ...

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Full Time Talkdesk information

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How much do full time talkdesk jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for full time talkdesk in the United States is $56.25, according to ZipRecruiter salary data. Most workers in this role earn between $54.57 and $57.93 per hour, depending on experience, location, and employer.

What is the difference between Full Time Talkdesk vs Customer Service Representative?

AspectFull Time TalkdeskCustomer Service Representative
CredentialsBasic computer skills, training on Talkdesk platformHigh school diploma or equivalent, customer service skills
Work EnvironmentCall center or remote, using Talkdesk softwareCall center, retail, or office setting
Industry UsageCustomer support, tech companies, contact centersRetail, telecom, service industries
Search/Comparison IntentTechnical platform, remote work, software trainingCustomer interaction, communication skills

Full Time Talkdesk roles focus on operating the Talkdesk platform, often requiring technical training, while Customer Service Representatives handle customer interactions across various industries. Both roles involve communication skills, but Full Time Talkdesk positions emphasize platform proficiency and technical support.

What are the most commonly searched types of Talkdesk jobs? The most popular types of Talkdesk jobs are:
What job categories do people searching Full Time Talkdesk jobs look for? The top searched job categories for Full Time Talkdesk jobs are:
Full Time Talkdesk jobs near you
Infographic showing various Full Time Talkdesk job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $116,999 per year, or $56.2 per hour.
Customer Service Representative (Full-Time)

Customer Service Representative (Full-Time)

Sight & Sound Theatres

Branson, MO

$14.25 - $19.25/hr

Full-time

Posted 29 days ago

Job description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do.  We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day. 

The Customer Service Representatives is responsible for providing the highest quality of customer service for guests and potential guests who are seeking information and/or booking reservations for Sight & Sound through the Contact Center or Theatre Box Office.

This role may be slated as Contact Center only OR as Box Office with Contact Center. The Contact Center is operational six days a week in which employees will work five out of the six days.

This role has two variable shifts, which includes an early shift and a late shift. Customer Service Representatives work a combination of the following shifts throughout the week, including some Saturdays.

  • The early shift schedule is 8:00 am to 5:00 pm Monday - Saturday (on Mondays the shift is 8:15 am to 5:15 pm).                                                                               
  • The late shift schedule is 10:45 am to 7:45 pm Tuesday - Saturday.                                                                                                                                                           
  • Team members who are hired into the Box Office will rotate through the above listed shift times as well as some later and/or longer shifts on Tuesdays through Saturdays of 9:00 to 8:00 pm and 12:30 pm to 9:30 pm.

Lastly, the expectation is that the Customer Service Representative employee will work 40 hours per week. All shifts include a 1-hour unpaid lunch break.

Essential Duties and Responsibilities:

  • Administer the highest level of quality Customer Service. For all Customer Service Representatives, this will include assisting guests over the phone. For Customer Service Representatives working in the Box Office, this will include assisting guests in person.
  • Professionally and graciously meet customers’ needs when addressing difficult problems or situations.
  • Learn and utilize appropriate computer systems including Showtix (our ticketing software), Microsoft Teams, Outlook, SharePoint, Talkdesk (our phone & webchat system), etc.
  • Communicate clearly and efficiently with leadership and the broader team in both locations.
  • Complete daily tasks related to guest reservations in a timely manner.
  • Demonstrate and support the culture of Sight & Sound in interactions with both guests and team members.
  • Administer and remain informed with sales and business policies and procedures decided upon by leadership.
  • All other duties as assigned.

Prerequisites:

  • Strong computer skills
  • Solid typing skills
  • Excellent written and verbal communication, and excellent interpersonal skills
  • Ability to remain calm and rational under the pressure and time demands in a fast-paced environment
  • A willingness, desire, and ability to learn and serve
  • Ability to think critically and problem-solve in partnership with leadership

Physical Demands:

The physical demands of this position are typical for a desk job. You will be at a desk most of the day, typically with the option to sit or stand. You may have to lift/exert up to 10 lbs. of force on occasion. The full physical requirements of this job are available upon request.

"In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire."

Please visit www.sight-sound.com to view the full job description and complete an online application.

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