Full Time Rescue Spa Jobs in Colorado (NOW HIRING)

We're Not Hiring a Front Desk Position. We're Hiring the Person Who Turns "I'm in Pain" Into "I'm Committed to Getting Better."

The Disc Chiropractic is a cash-based disc recovery clinic in Wheat Ridge, CO. We specialize in spinal decompression, shockwave therapy, and corrective care — and we get real, measurable results for patients who've been told surgery is their only option.

We're looking for a Case Manager who can do two things at a high level: guide new patients into the right care plan with clarity and confidence, and — once trained — support treatment delivery on our decompression tables and shockwave therapy under our doctor's direct supervision. Our back-office team handles insurance verification, billing, and phones, so this role stays focused on the two things that actually require a skilled person in the room: closing the sale and supporting the patient's care.

If you want to be the person directly responsible for turning consultations into committed patients — and get paid per patient you personally enroll — keep reading.

PRIMARY PURPOSE OF THIS ROLE

The Case Manager exists to convert qualified new patients into their recommended care plan through a clear, confident Day 1 & Day 2 experience, ensure patients follow through on their financial commitments, and — after training — support treatment delivery on the decompression tables and shockwave therapy.

WHAT YOU'LL OWN

Case Management & Sales

- Lead the Day 1 and Day 2 enrollment process — confident, ethical financial conversations, objection handling, and pricing integrity

- Ensure every Day 1 patient leaves with a scheduled Day 2 (Report of Findings) before they walk out the door

- Have the direct financial conversation with patients about their care plan and payment options — this is the core of the role, not an occasional task

- Run "rescue" outreach for patients who miss appointments or lapse on their care plan

- Ask for reviews and referrals as a natural part of the patient experience

- Track and report enrollment metrics weekly

- Scheduling (shared with our support team)

- Own the Day 2 booking at the point of enrollment — this is a sales action, not admin, and stays with you

- Trained as backup on general scheduling in Electronic Health Records when needed

Clinical Support (trained on the job)

- Set patients up on the spinal decompression tables per protocol

- Administer shockwave therapy under Dr. Rick's direct training and supervision — certification provided

- No prior clinical experience required — this is taught in-house after hire

What you won't be doing: Insurance verification, PI/auto insurance billing, or accounts receivable paperwork. We have a dedicated support team for that, so your time stays focused on patients in front of you.

WHO THIS IS FOR

- Someone with real sales or enrollment experience — gym memberships, med spa, dental, chiropractic, or similar high-trust consultative sales

- Someone comfortable having direct financial conversations with patients in pain, without flinching or over-apologizing for the price

- Someone who wants to be trained into a clinical skill, not someone who already expects to walk in fully credentialed

- Someone who wants their pay tied to results they personally drive, not just hours logged

WHO THIS ISN'T FOR

- Someone who wants a front-desk or general admin role

- Someone uncomfortable asking a patient in pain to commit financially to their own care

- Someone who needs daily hand-holding to stay on task

WHAT WE'RE OFFERING

- Base Pay | $20–$30/hour, depending on experience

- Enrollment Bonus

- Schedule: Full-time, on-site at our Wheat Ridge clinic

- Training: Full training and certification provided for shockwave therapy and decompression table setup, under direct doctor supervision

- Team: Small, tight-knit team with direct access to the practice owner and clinical director; back-office support team handles phones, insurance, and billing

Tell us:

1. About a time you had to ask someone to commit financially to something they were hesitant about — and how you handled it.

2. Your experience (if any) in a consultative sales or enrollment role.

3. Why a small, cash-based specialty clinic is the right fit for where you want to take your career.

Applications without responses to all three questions will not be reviewed.

The Disc Chiropractic | Case Manager & Patient Care Coordinator