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Full Time Remote Email Customer Service Jobs (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Portland, ME · On-site +1

$17.50 - $23/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Omaha, NE · On-site +1

$16.25 - $21.50/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Norman, OK · On-site +1

$14.75 - $19.75/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Indianapolis, IN · On-site +1

$16.25 - $21.50/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Austin, TX · Remote

$16.75 - $22.25/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

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Full Time Remote Email Customer Service information

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How much do full time remote email customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time remote email customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Email Customer Service vs Full Time Remote Live Chat Customer Support?

AspectFull Time Remote Email Customer ServiceFull Time Remote Live Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentPrimarily written communication via emailReal-time written communication via live chat
Industry UsageCommon across retail, tech, healthcare sectorsPopular in tech, e-commerce, and SaaS industries
Search & Comparison IntentOften searched for job roles involving email communicationOften searched for roles involving live chat support

Both roles involve remote customer support with similar credentials, but email customer service focuses on written email communication, while live chat support involves real-time chat interactions. Your choice depends on whether you prefer asynchronous or real-time communication with customers.

What cities are hiring for Full Time Remote Email Customer Service jobs?

Cities with the most Full Time Remote Email Customer Service job openings:

What are the most commonly searched types of Remote Email Customer Service jobs?

The most popular types of Remote Email Customer Service jobs are:

What states have the most Full Time Remote Email Customer Service jobs?

States with the most job openings for Full Time Remote Email Customer Service jobs include:

Full Time Remote Email Customer Service jobs near you

Customer Service Representative - Remote

Power Finance Texas

Charleston, SC • Remote

$20 - $25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

New

Job description

Remote Customer Service Representative

Location: Remote (South Carolina Residents Preferred)
Company: Power Finance Texas
Employment Type: Full-Time

Position Summary

The Remote Customer Service Representative is responsible for delivering a high standard of customer support by addressing inquiries, resolving issues, and assisting with account-related needs. This role serves as a key point of contact for customers and requires a professional, solutions-oriented approach, with a strong emphasis on accuracy, compliance, and customer satisfaction.

Key Responsibilities
  • Provide timely and professional support to customers via phone, email, and digital communication channels
  • Assist with loan applications, account inquiries, payment processing, and general service requests
  • Communicate loan terms, repayment options, and company policies clearly and accurately
  • Resolve customer concerns efficiently, escalating complex matters as appropriate
  • Maintain detailed and accurate records of all customer interactions within internal systems
  • Adhere to all company policies, procedures, and applicable regulatory requirements
  • Contribute to customer retention and satisfaction by delivering consistent, high-quality service
Required Qualifications
  • High school diploma or equivalent required
  • Minimum of 1–2 years of customer service experience, preferably in a financial services or call center environment
  • Strong verbal and written communication skills
  • Demonstrated ability to manage multiple priorities in a remote, structured work environment
  • Proficiency with computer systems, including CRM platforms and Microsoft Office applications
  • High level of professionalism, integrity, and attention to detail
Preferred Qualifications
  • Experience in consumer lending, banking, or financial services
  • Bilingual proficiency (English/Spanish)
  • Familiarity with customer support technologies and ticketing systems
Compensation & Benefits
  • Base Compensation: $20.00 – $25.00 per hour, commensurate with experience
  • Performance Incentives: Monthly bonus opportunities based on productivity and quality metrics

Benefits Package Includes:

  • Comprehensive medical, dental, and vision coverage
  • Paid time off, including vacation, sick leave, and company holidays
  • Remote work flexibility within a structured environment
  • Paid training and ongoing professional development
  • Opportunities for internal advancement
Work Environment

This position operates in a remote, performance-driven environment requiring a reliable internet connection, a dedicated workspace, and adherence to scheduled shifts. Success in this role requires strong time management, accountability, and a commitment to delivering excellent customer service.