Redstone Arsenal, AL · Remote
$14/hr
... services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed ...
Quick apply
Redstone Arsenal, AL · Remote
$14/hr
... services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed ...
Montgomery, AL · Remote
$14/hr
... services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed ...
Quick apply
Montgomery, AL · Remote
$14/hr
... services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed ...
Phenix City, AL · Remote
$14/hr
... services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed ...
Quick apply
Phenix City, AL · Remote
$14/hr
... services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed ...
Mobile, AL · Remote
$16 - $21.50/hr
Research available services and options * Assist with reservation requests * Provide accurate ... Comfortable using email and online platforms * Basic computer and research skills * Ability to ...
New
Quick apply
Mobile, AL · Remote
$16 - $21.50/hr
Research available services and options * Assist with reservation requests * Provide accurate ... Comfortable using email and online platforms * Basic computer and research skills * Ability to ...
New
$19/hr
... service and unwavering support. The Mission Position Details * Job Type: Full-time, remote ... Proven success in remote customer facing role, especially in complex, high-volume environments Why ...
$19/hr
... service and unwavering support. The Mission Position Details * Job Type: Full-time, remote ... Proven success in remote customer facing role, especially in complex, high-volume environments Why ...
Montgomery, AL · On-site +1
$15.75 - $21.50/hr
AO Globe Life Location: 100% Remote - United States Job Type: Full-Time | Flexible Schedule ... This position combines customer service, client relationship management, benefits education, and ...
Montgomery, AL · On-site +1
$15.75 - $21.50/hr
AO Globe Life Location: 100% Remote - United States Job Type: Full-Time | Flexible Schedule ... This position combines customer service, client relationship management, benefits education, and ...
Birmingham, AL · Remote
$30K - $70K/yr
Strong customer-service mindset * Friendly and professional demeanor * Organized with excellent ... Comfortable communicating by phone, email, and online platforms * Basic computer proficiency
New
Quick apply
Birmingham, AL · Remote
$30K - $70K/yr
Strong customer-service mindset * Friendly and professional demeanor * Organized with excellent ... Comfortable communicating by phone, email, and online platforms * Basic computer proficiency
New
Birmingham, AL · Remote
$13.50 - $18.75/hr
Strong customer-service mindset * Friendly and professional demeanor * Organized with excellent ... Comfortable communicating by phone, email, and online platforms * Basic computer proficiency
New
Birmingham, AL · Remote
$13.50 - $18.75/hr
Strong customer-service mindset * Friendly and professional demeanor * Organized with excellent ... Comfortable communicating by phone, email, and online platforms * Basic computer proficiency
New
Prattville, AL · On-site +1
$12 - $15/hr
Handling inboundand outbound customer service interactions * Resolvingcustomer inquiries ... Position Highlights: * 100% Remote - work from your home office Compensation * Contract ...
Prattville, AL · On-site +1
$12 - $15/hr
Handling inboundand outbound customer service interactions * Resolvingcustomer inquiries ... Position Highlights: * 100% Remote - work from your home office Compensation * Contract ...
Birmingham, AL · Remote
$15 - $20.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Birmingham, AL · Remote
$15 - $20.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Hanceville, AL · Remote
$15 - $20.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Hanceville, AL · Remote
$15 - $20.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Huntsville, AL · Remote
$15.75 - $21.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Huntsville, AL · Remote
$15.75 - $21.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Hanceville, AL · Remote
$15 - $20.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Hanceville, AL · Remote
$15 - $20.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Hanceville, AL · Remote
$15 - $20.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Hanceville, AL · Remote
$15 - $20.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Birmingham, AL · Remote
$15 - $20.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Birmingham, AL · Remote
$15 - $20.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Huntsville, AL · Remote
$15.75 - $21.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Huntsville, AL · Remote
$15.75 - $21.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Huntsville, AL · Remote
$15.75 - $21.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Huntsville, AL · Remote
$15.75 - $21.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Birmingham, AL · Remote
$15 - $20.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Birmingham, AL · Remote
$15 - $20.50/hr
Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
Montgomery, AL · Remote
$1.8K - $3.5K/wk
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly Job Type: Full-Time | Remote (U.S ... Deliver excellent customer service to carriers and clients * Collaborate with a professional ...
Montgomery, AL · Remote
$1.8K - $3.5K/wk
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly Job Type: Full-Time | Remote (U.S ... Deliver excellent customer service to carriers and clients * Collaborate with a professional ...
Birmingham, AL · Remote
$14/hr
As a member of our Contact Center Team, you will have the opportunity to deliver one-on-one customer service support to patients all over the United States. The key tasks include telephone ...
Birmingham, AL · Remote
$14/hr
As a member of our Contact Center Team, you will have the opportunity to deliver one-on-one customer service support to patients all over the United States. The key tasks include telephone ...
| Aspect | Full Time Remote Email Customer Service | Full Time Remote Live Chat Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Primarily written communication via email | Real-time written communication via live chat |
| Industry Usage | Common across retail, tech, healthcare sectors | Popular in tech, e-commerce, and SaaS industries |
| Search & Comparison Intent | Often searched for job roles involving email communication | Often searched for roles involving live chat support |
Both roles involve remote customer support with similar credentials, but email customer service focuses on written email communication, while live chat support involves real-time chat interactions. Your choice depends on whether you prefer asynchronous or real-time communication with customers.
Cities in Alabama with the most Full Time Remote Email Customer Service job openings:
Redstone Arsenal, AL • Remote
$14/hr
Full-time
Re-posted 23 days ago
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
