Key Responsibilities * Respond to customer service live chats, emails, telephone calls, and ... Available full-time and have flexible schedules that meet business needs, including morning and ...
Key Responsibilities * Respond to customer service live chats, emails, telephone calls, and ... Available full-time and have flexible schedules that meet business needs, including morning and ...
Remote - Bilingual Financial Customer Care Service Representative
Calgary, AB · Remote
CA$20 - CA$21.17/hr
Bilingual Financial Customer Care Service Representative Position Status: Full time - Work from Home Hours of Work: Monday-Sunday rotational shifts Location: Open to residents of Alberta, Manitoba ...
Remote - Bilingual Financial Customer Care Service Representative
Calgary, AB · Remote
CA$20 - CA$21.17/hr
Bilingual Financial Customer Care Service Representative Position Status: Full time - Work from Home Hours of Work: Monday-Sunday rotational shifts Location: Open to residents of Alberta, Manitoba ...
Remote - Bilingual Financial Customer Care Service Representative
Calgary, AB · Remote
CA$20 - CA$21.17/hr
Bilingual Financial Customer Care Service Representative Position Status: Full time - Work from Home Hours of Work: Monday-Sunday rotational shifts Location: Open to residents of Alberta, Manitoba ...
Remote - Bilingual Financial Customer Care Service Representative
Calgary, AB · Remote
CA$20 - CA$21.17/hr
Bilingual Financial Customer Care Service Representative Position Status: Full time - Work from Home Hours of Work: Monday-Sunday rotational shifts Location: Open to residents of Alberta, Manitoba ...
Business Development Manager - Recruitment Sales
Calgary, AB · Remote
CA$85K - CA$150K/yr
Job Summary Business Development Manager - Recruitment Sales Titan Recruitment Full-time Remote ... Negotiate fee structures, service agreements, and contract terms to close new business deals * Meet ...
Quick apply
Business Development Manager - Recruitment Sales
Calgary, AB · Remote
CA$85K - CA$150K/yr
Job Summary Business Development Manager - Recruitment Sales Titan Recruitment Full-time Remote ... Negotiate fee structures, service agreements, and contract terms to close new business deals * Meet ...
National Customer Experience Manager
Calgary, AB · Remote
CA$80K - CA$90K/yr
This position is considered fully remote at this time; however, candidates must be based in the ... Establish clear service standards, ownership, routing and escalation processes for phone, email, e ...
Quick apply
National Customer Experience Manager
Calgary, AB · Remote
CA$80K - CA$90K/yr
This position is considered fully remote at this time; however, candidates must be based in the ... Establish clear service standards, ownership, routing and escalation processes for phone, email, e ...
National Customer Experience Manager
Calgary, AB · On-site +1
This position is considered fully remote at this time; however, candidates must be based in the ... Establish clear service standards, ownership, routing and escalation processes for phone, email, e ...
National Customer Experience Manager
Calgary, AB · On-site +1
This position is considered fully remote at this time; however, candidates must be based in the ... Establish clear service standards, ownership, routing and escalation processes for phone, email, e ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Junior Wildlife Biologist
Calgary, AB · Remote
CA$28 - CA$32.50/hr
... servicing of acoustic recording units and/or wildlife cameras. * Participate in tailgate meetings ... Travel/Work Split: * Full-time remote with approximately 80% field / 20% office (reporting, data ...
Junior Wildlife Biologist
Calgary, AB · Remote
CA$28 - CA$32.50/hr
... servicing of acoustic recording units and/or wildlife cameras. * Participate in tailgate meetings ... Travel/Work Split: * Full-time remote with approximately 80% field / 20% office (reporting, data ...
Build lasting relationships by delivering exceptional customer service What We Offer * 100% Remote Work * Flexible Schedule * Qualified Leads Provided-No Cold Calling * Comprehensive Training and ...
Build lasting relationships by delivering exceptional customer service What We Offer * 100% Remote Work * Flexible Schedule * Qualified Leads Provided-No Cold Calling * Comprehensive Training and ...
Build lasting relationships by delivering exceptional customer service What We Offer * 100% Remote Work * Flexible Schedule * Qualified Leads Provided-No Cold Calling * Comprehensive Training and ...
Build lasting relationships by delivering exceptional customer service What We Offer * 100% Remote Work * Flexible Schedule * Qualified Leads Provided-No Cold Calling * Comprehensive Training and ...
Build lasting relationships by delivering exceptional customer service What We Offer * 100% Remote Work * Flexible Schedule * Qualified Leads Provided-No Cold Calling * Comprehensive Training and ...
Build lasting relationships by delivering exceptional customer service What We Offer * 100% Remote Work * Flexible Schedule * Qualified Leads Provided-No Cold Calling * Comprehensive Training and ...
Build lasting relationships by delivering exceptional customer service What We Offer * 100% Remote Work * Flexible Schedule * Qualified Leads Provided-No Cold Calling * Comprehensive Training and ...
Build lasting relationships by delivering exceptional customer service What We Offer * 100% Remote Work * Flexible Schedule * Qualified Leads Provided-No Cold Calling * Comprehensive Training and ...
Remote Client Benefits Advisor
Calgary, AB · On-site +1
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Remote Client Benefits Advisor
Calgary, AB · On-site +1
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Remote Client Benefits Advisor
Calgary, AB · On-site +1
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Remote Client Benefits Advisor
Calgary, AB · On-site +1
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Remote Client Benefits Advisor
Calgary, AB · On-site +1
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Remote Client Benefits Advisor
Calgary, AB · On-site +1
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Remote Client Benefits Advisor
Calgary, AB · On-site +1
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Remote Client Benefits Advisor
Calgary, AB · On-site +1
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Senior Recruiter
Calgary, AB · Remote
Job Summary Staffing Recruitment Agent Titan Staffing Full-time Remote | Calgary, AB, Canada The ... If you are shortlisted for this position you will receive an email to conduct a short 3-5 minute ...
Quick apply
Senior Recruiter
Calgary, AB · Remote
Job Summary Staffing Recruitment Agent Titan Staffing Full-time Remote | Calgary, AB, Canada The ... If you are shortlisted for this position you will receive an email to conduct a short 3-5 minute ...
Full Time Remote Email Customer Service information
What is the difference between Full Time Remote Email Customer Service vs Full Time Remote Live Chat Customer Support?
| Aspect | Full Time Remote Email Customer Service | Full Time Remote Live Chat Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Primarily written communication via email | Real-time written communication via live chat |
| Industry Usage | Common across retail, tech, healthcare sectors | Popular in tech, e-commerce, and SaaS industries |
| Search & Comparison Intent | Often searched for job roles involving email communication | Often searched for roles involving live chat support |
Both roles involve remote customer support with similar credentials, but email customer service focuses on written email communication, while live chat support involves real-time chat interactions. Your choice depends on whether you prefer asynchronous or real-time communication with customers.
What are the most commonly searched types of Remote Email Customer Service jobs in Calgary, AB?
The most popular types of Remote Email Customer Service jobs in Calgary, AB are:
Bilingual Customer Support Representative (French and English) - Part-time
Calgary, AB • On-site, Remote
Full-time
Medical, Dental, Vision, PTO
Posted 5 days ago
Job description
As one of Canada's largest and fastest growing cryptocurrency trading platforms, Ndax has set the bar high for the country's fintech industry and is constantly leading the way in terms of security and innovation. We're on a mission to empower more Canadians to unlock the full potential of digital finance. To address the various needs in the Canadian cryptocurrency space, Ndax has assembled a multidisciplinary team with diverse backgrounds, including finance, technology, engineering, compliance, marketing, and more.
We're proud to have been recognized as one of Canada's Best Workplaces by Great Place to Work.
Ndax is currently looking to hire a Bilingual Customer Support Representative (French and English). As a customer support Representative at Ndax, you will become one of the faces and names associated with our brand, so it is vital that you are friendly, understanding, patient, and kind to every Ndax client.
In this position, you will interact with customers to provide information in response to inquiries about products and services; you will also handle and resolve client's questions and complaints. Excellent communication abilities and data entry skills are essential for candidates.
Our clients have different levels of trading experience; there will not be a one-fit-all solution for every customer, being able to understand each customer's needs and meet them at their level is an important skill for any member of our customer support team.
Key Responsibilities
- Respond to customer service live chats, emails, telephone calls, and voicemails
- Maintain customer relationships by handling questions and concerns with speed and professionalism
- Resolve customer complaints, manage database records, draft status reports on customer service issues
- Provide a great experience and build loyalty with every customer you talk to
- Stay on top of promotions, product launches, and cryptocurrency trends
- Create value through superior customer service and expert product knowledge
Requirements
- Self-motivated with an ability to solve problems on-the-fly
- Passionate for customer satisfaction with strong interpersonal communication skills
- An enthusiastic learner with a desire for continual growth
- Available full-time and have flexible schedules that meet business needs, including morning and evening shifts
- Proficiency in both English and French is essential for effective communication with our diverse customer base.
- Previous experience in cryptocurrency-related roles would be a strong asset.
Benefits
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- Paid Time Off
- Potential Equity or Stock Option Plan
- Training & Development Opportunities
- Bonus - Awards - Gifts
- Collaborative, fast-paced culture with a passionate team dedicated to shaping the future of crypto trading
- Modern offices with cutting-edge technology (or remote options for qualified candidates)
- Free bicycle parking and access to the building gym