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Full Time Remote Email Customer Service Jobs (NOW HIRING)

Remote Customer Service

Bullhead City, AZ · On-site +1

$13.25 - $18/hr

Respond to inquiries via phone, email, and online platforms in a timely and professional manner ... Part-Time $1250 to $2550 Full-Time $3000 tp $65000 Incentives Perks Bonus Work Environment This is ...

New

Medical Customer Service Representative

$17.25 - $21.50/hr

... Type: Full-Time, Remote Working Hours: U.S. Business Hours (LATAM-Friendly) About the Role At ... Email * Chat You'll act as a key point of contact for patients, helping them navigate services ...

Customer Service Representative

$16.50 - $22.25/hr

... Type: Full-Time, Remote Working Hours: U.S. Client Business Hours (flexibility for evenings ... Phone * Email * Live chat * Social channels * Aim for first-contact resolution whenever possible

Showing results 21-40

Full Time Remote Email Customer Service information

See salary details

$9

$18

$26

How much do full time remote email customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for full time remote email customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Email Customer Service vs Full Time Remote Live Chat Customer Support?

AspectFull Time Remote Email Customer ServiceFull Time Remote Live Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentPrimarily written communication via emailReal-time written communication via live chat
Industry UsageCommon across retail, tech, healthcare sectorsPopular in tech, e-commerce, and SaaS industries
Search & Comparison IntentOften searched for job roles involving email communicationOften searched for roles involving live chat support

Both roles involve remote customer support with similar credentials, but email customer service focuses on written email communication, while live chat support involves real-time chat interactions. Your choice depends on whether you prefer asynchronous or real-time communication with customers.

What cities are hiring for Full Time Remote Email Customer Service jobs?

Cities with the most Full Time Remote Email Customer Service job openings:

What are the most commonly searched types of Remote Email Customer Service jobs?

The most popular types of Remote Email Customer Service jobs are:

What states have the most Full Time Remote Email Customer Service jobs?

States with the most job openings for Full Time Remote Email Customer Service jobs include:

Customer Service Specialist (Ecommerce) (Remote)

VASL

San Francisco, CA • On-site, Remote

$20 - $26.25/hr

Full-time

Re-posted 23 days ago


Job description

Title: Customer Service Specialist (Ecommerce)
Job Type: Full-Time, Remote
Timings: 9 PM - 4 AM (Pakistan Standard Time)
Overview:
We're looking for a customer-focused Customer Service Specialist who can not only handle day-to-day support, but also help us implement AI tools to streamline and improve customer experience. This role combines hands-on support with process improvement and automation.
Key Responsibilities:
  • Respond to customer inquiries via email, phone, and chat
  • Assist with orders, shipping, returns, and product questions
  • Manage shipments using ShipStation
  • Troubleshoot delivery issues and order errors
  • Process refunds, replacements, and updates
  • Answer reviews
    AI & Automation (Key Part of Role)
  • Identify repetitive customer questions and patterns
  • Help implement AI tools and automation to handle FAQs (order status, shipping, returns, etc.)
  • Create and refine response templates and knowledge base content
  • Train and improve AI responses to match brand voice
  • Monitor performance and suggest improvements to reduce support volume
    Requirements:
  • 1-3 years of eCommerce customer service experience
  • Must be proficient in ShipStationStrong written and verbal communication skills
  • Comfortable handling both calls and high-volume email support
  • Interest or experience in AI tools, automation, or process improvement

VASL logo

About VASL

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

11 - 50 Employees

Headquarters location

San Francisco, CA, US