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Full Time Remote Customer Service Supervisor Jobs in Silver Spring, MD

Globe Life

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Remote Customer Sales and Success Representative

Arlington, VA · Remote

$60K - $80K/yr

Remote Customer Sales and Success Representative At AO Globe Life, our goal is simple: we want ... Building and nurturing client relationships, ensuring exceptional service and support ...

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Globe Life Insurance

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Remote Customer Sales and Support Representative (Entry-Level)

Arlington, VA · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | No Cold Calling Find More Than Your Next Job A fulfilling career doesn't always begin ...

Globe Life Insurance

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Remote Customer Sales and Support Representative (Entry-Level)

Arlington, VA · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | No Cold Calling Find More Than Your Next Job A fulfilling career doesn't always begin ...

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Arlington, VA · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | No Cold Calling Find More Than Your Next Job A fulfilling career doesn't always begin ...

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Showing results 1-20

All JobsCustomer Service Supervisor JobsFull Time Remote Customer Service Supervisor JobsFull Time Remote Customer Service Supervisor Jobs in Silver Spring, MD

Full Time Remote Customer Service Supervisor information

See Silver Spring, MD salary details

$25.3K

$60K

$104.4K

How much do full time remote customer service supervisor jobs pay per year?

As of Jul 26, 2026, the average yearly pay for full time remote customer service supervisor in Silver Spring, MD is $59,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $72,400.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Service Supervisor vs Customer Service Team Lead?

AspectFull Time Remote Customer Service SupervisorCustomer Service Team Lead
CredentialsHigh school diploma or equivalent; experience in customer service; leadership skillsSimilar credentials; often promoted from customer service roles
Work EnvironmentRemote, overseeing customer service teams virtuallyTypically in-office or hybrid, leading teams directly
Employer & Industry UsageCommon in call centers, retail, tech companiesUsed across various industries, often in retail and service sectors
Search & Comparison IntentUnderstanding supervisory roles in remote customer serviceComparing team leadership responsibilities in customer service

The Full Time Remote Customer Service Supervisor manages customer service teams remotely, focusing on performance and support quality. The Customer Service Team Lead often has similar responsibilities but may work onsite or in a hybrid setting, directly leading team members. Both roles require customer service experience and leadership skills, but the supervisor role emphasizes remote management and oversight.

What are popular job titles related to Full Time Remote Customer Service Supervisor jobs in Silver Spring, MD? For Full Time Remote Customer Service Supervisor jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Full Time Remote Customer Service Supervisor jobs in Silver Spring, MD look for? The top searched job categories for Full Time Remote Customer Service Supervisor jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Full Time Remote Customer Service Supervisor jobs? Cities near Silver Spring, MD with the most Full Time Remote Customer Service Supervisor job openings:
Full Time Remote Customer Service Supervisor jobs near you
Infographic showing various Full Time Remote Customer Service Supervisor job openings in Silver Spring, MD as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $59,957 per year, or $28.8 per hour.
Customer Service Representative - Remote

Customer Service Representative - Remote

Power Finance Texas

Baltimore, MD • Remote

$20 - $25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 3 days ago

Job description

Remote Customer Service Representative

Location: Remote (Maryland Residents Preferred)
Company: Power Finance Texas
Employment Type: Full-Time

Position Summary

The Remote Customer Service Representative is responsible for delivering a high standard of customer support by addressing inquiries, resolving issues, and assisting with account-related needs. This role serves as a key point of contact for customers and requires a professional, solutions-oriented approach, with a strong emphasis on accuracy, compliance, and customer satisfaction.

Key Responsibilities
  • Provide timely and professional support to customers via phone, email, and digital communication channels
  • Assist with loan applications, account inquiries, payment processing, and general service requests
  • Communicate loan terms, repayment options, and company policies clearly and accurately
  • Resolve customer concerns efficiently, escalating complex matters as appropriate
  • Maintain detailed and accurate records of all customer interactions within internal systems
  • Adhere to all company policies, procedures, and applicable regulatory requirements
  • Contribute to customer retention and satisfaction by delivering consistent, high-quality service
Required Qualifications
  • High school diploma or equivalent required
  • Minimum of 1–2 years of customer service experience, preferably in a financial services or call center environment
  • Strong verbal and written communication skills
  • Demonstrated ability to manage multiple priorities in a remote, structured work environment
  • Proficiency with computer systems, including CRM platforms and Microsoft Office applications
  • High level of professionalism, integrity, and attention to detail
Preferred Qualifications
  • Experience in consumer lending, banking, or financial services
  • Bilingual proficiency (English/Spanish)
  • Familiarity with customer support technologies and ticketing systems
Compensation & Benefits
  • Base Compensation: $20.00 – $25.00 per hour, commensurate with experience
  • Performance Incentives: Monthly bonus opportunities based on productivity and quality metrics

Benefits Package Includes:

  • Comprehensive medical, dental, and vision coverage
  • Paid time off, including vacation, sick leave, and company holidays
  • Remote work flexibility within a structured environment
  • Paid training and ongoing professional development
  • Opportunities for internal advancement
Work Environment

This position operates in a remote, performance-driven environment requiring a reliable internet connection, a dedicated workspace, and adherence to scheduled shifts. Success in this role requires strong time management, accountability, and a commitment to delivering excellent customer service.