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Full Time Remote Customer Service Supervisor Jobs in Rochester, NY

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...

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All JobsCustomer Service Supervisor JobsFull Time Remote Customer Service Supervisor JobsFull Time Remote Customer Service Supervisor Jobs in Rochester, NY

Full Time Remote Customer Service Supervisor information

See Rochester, NY salary details

$24.2K

$57.2K

$99.7K

How much do full time remote customer service supervisor jobs pay per year?

As of Jul 19, 2026, the average yearly pay for full time remote customer service supervisor in Rochester, NY is $57,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Service Supervisor vs Customer Service Team Lead?

AspectFull Time Remote Customer Service SupervisorCustomer Service Team Lead
CredentialsHigh school diploma or equivalent; experience in customer service; leadership skillsSimilar credentials; often promoted from customer service roles
Work EnvironmentRemote, overseeing customer service teams virtuallyTypically in-office or hybrid, leading teams directly
Employer & Industry UsageCommon in call centers, retail, tech companiesUsed across various industries, often in retail and service sectors
Search & Comparison IntentUnderstanding supervisory roles in remote customer serviceComparing team leadership responsibilities in customer service

The Full Time Remote Customer Service Supervisor manages customer service teams remotely, focusing on performance and support quality. The Customer Service Team Lead often has similar responsibilities but may work onsite or in a hybrid setting, directly leading team members. Both roles require customer service experience and leadership skills, but the supervisor role emphasizes remote management and oversight.

What are popular job titles related to Full Time Remote Customer Service Supervisor jobs in Rochester, NY? For Full Time Remote Customer Service Supervisor jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Full Time Remote Customer Service Supervisor jobs in Rochester, NY look for? The top searched job categories for Full Time Remote Customer Service Supervisor jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Full Time Remote Customer Service Supervisor jobs? Cities near Rochester, NY with the most Full Time Remote Customer Service Supervisor job openings:
Full Time Remote Customer Service Supervisor jobs near you
Infographic showing various Full Time Remote Customer Service Supervisor job openings in Rochester, NY as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,225 per year, or $27.5 per hour.

Remote Customer Service and Sales

HMG Careers

Rochester, NY • Remote

$69K/yr

Full-time

Medical, Dental

Re-posted 13 days ago

Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them