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Remote Bilingual Medical Debt Collector

$18 - $19/hr

Bilingual (Spanish amp; English Speaking) * Ability to communicate effectively with patients in ... Fully remote position with a stable Monday-Friday schedule. * Collaborative, performance-driven ...

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How much do full time remote bilingual spanish jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for full time remote bilingual spanish in the United States is $12.86, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $12.02 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Bilingual Spanish vs Customer Service Representative?

AspectFull Time Remote Bilingual SpanishCustomer Service Representative
Work EnvironmentRemote, home-basedTypically office or call center, but can be remote
Required CredentialsFluent in Spanish and English, possibly relevant certificationsHigh school diploma or equivalent, customer service skills
Industry UsageCustomer support, sales, technical support in various industriesCustomer support across multiple sectors

Full Time Remote Bilingual Spanish roles focus on providing support or services in both Spanish and English from a remote location, often requiring language proficiency and relevant certifications. Customer Service Representatives may work in similar environments but may not always require bilingual skills or specific certifications. Both roles serve customer needs but differ mainly in language requirements and work setting.

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What states have the most Full Time Remote Bilingual Spanish jobs? States with the most job openings for Full Time Remote Bilingual Spanish jobs include:
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Full Time Remote Bilingual Spanish jobs near you
Infographic showing various Full Time Remote Bilingual Spanish job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $26,754 per year, or $12.9 per hour.

Remote Bilingual Call Center Representative | Spanish-English

MCI Careers

Mcallen, TX • Remote

$17 - $19/hr

Full-time

Re-posted 23 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We’re hiring Bilingual Call Center Representatives to support diverse client projects across industries. If you're fluent in English and Spanish, passionate about helping others, and thrive in a fast-paced environment, this is your opportunity to grow your career while making a real impact.

In this role, you’ll troubleshoot basic technical issues, build meaningful customer relationships, and identify opportunities to upsell products and services all while delivering exceptional service.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Handle inbound and outbound calls with professionalism, empathy, and efficiency.
  • Listen actively to understand customer needs and provide accurate solutions.
  • Use internal systems to manage accounts, process claims, and update records.
  • Follow scripts and procedures to ensure compliance and consistency.
  • Escalate complex issues to supervisors when necessary.
  • Maintain confidentiality and protect customer data.
  • Stay current with training materials, system updates, and product knowledge.
  • Meet performance goals including first-call resolution and customer satisfaction.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications:

  • High school diploma or GED.
  • Fluent in English and Spanish (spoken and written).
  • Strong typing skills (20+ WPM) and data entry experience.
  • Excellent communication, organization, and problem-solving abilities.
  • Ability to work scheduled shifts, including weekends and holidays.
  • Basic knowledge of Microsoft Office Suite and Windows applications.
  • Reliable internet connection (20Mbps+ download speed) for remote roles.
  • Customer-first mindset: empathetic, patient, and solution-oriented.
  • Ability to multitask, self-manage, and thrive in a dynamic environment.
  • Team-oriented with strong interpersonal skills.

Preferred:

  • 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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