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Full Time Navy Federal Call Center Jobs in Raleigh, NC

Excel Fitness

Member Support Expert

Durham, NC · On-site

$15/hr

Position Type : Full Time position Department : Member Support Center (Call Center) Compensation ... federal employment laws. For further information, please review the Know Your Rights notice from ...

Koniag, Inc.

Help Desk Technician

Durham, NC · On-site

$17 - $22/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... federal, state, or local law. We are committed to equal employment opportunity in all decisions ...

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... federal, state, or local law. We are committed to equal employment opportunity in all decisions ...

kgs

Help Desk Technician

Durham, NC · On-site

$19.25 - $26/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... federal, state, or local law. We are committed to equal employment opportunity in all decisions ...

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All JobsNavy Federal Call Center JobsFull Time Navy Federal Call Center JobsFull Time Navy Federal Call Center Jobs in Raleigh, NC

Full Time Navy Federal Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do full time navy federal call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for full time navy federal call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Full Time Navy Federal Call Center vs Customer Service Representative?

AspectFull Time Navy Federal Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or retail environment, direct customer interaction
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries including banking, retail, and telecommunications
Search & Comparison IntentYes, often compared for customer service roles in financial institutionsYes, common alternative job title for similar roles

The Full Time Navy Federal Call Center role focuses on handling customer inquiries via phone within a financial services environment, requiring specific call center skills. Customer Service Representatives may work in diverse industries with similar responsibilities but may have different work settings. Both roles involve customer interaction, but the Navy Federal position is specialized for credit union services.

Does a Full Time Navy Federal Call Center have a call center?

A Full Time Navy Federal Call Center is a facility where customer service representatives handle member inquiries and support. Employees typically use phone systems and communication tools to assist members during scheduled shifts, working in a call center environment. The role involves active communication and problem-solving skills to serve Navy Federal members effectively.

What are the most commonly searched types of Navy Federal Call Center jobs in Raleigh, NC?

The most popular types of Navy Federal Call Center jobs in Raleigh, NC are:

What are popular job titles related to Full Time Navy Federal Call Center jobs in Raleigh, NC?

For Full Time Navy Federal Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Full Time Navy Federal Call Center jobs in Raleigh, NC look for?

The top searched job categories for Full Time Navy Federal Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Full Time Navy Federal Call Center jobs?

Cities near Raleigh, NC with the most Full Time Navy Federal Call Center job openings:

Full Time Navy Federal Call Center jobs near you

Call Center Representative

Air Experts Raleigh Heating and Air

Raleigh, NC • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Are you passionate about helping customers and solving problems? Do you thrive in a customer-focused environment? If so, we'd love to have you on our team!
We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and support. The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.
This role offers competitive pay, opportunities for growth, and comprehensive benefits, including 401(k) matching, healthcare coverage, and paid time off.
Responsibilities
  • Handle a high volume of inbound calls while delivering excellent customer service
  • Identify and assess customer needs to ensure satisfaction
  • Build trust and maintain positive relationships through effective communication
  • Provide accurate information using company tools and resources
  • Meet customer service targets and call-handling expectations
  • Address customer inquiries and resolve issues promptly, following up when necessary
  • Maintain detailed records of customer interactions and account updates
  • Adhere to company communication guidelines and best practices
  • Take initiative to go above and beyond to enhance the customer experience

Qualifications & Skills
  • Minimum 2 years of Call Center experience
  • Proven ability to exceed performance goals
  • Strong phone communication and active listening skills
  • Experience with CRM systems and customer service tools
  • Ability to adapt to different customer needs and personalities
  • Excellent verbal and written communication skills
  • Strong multitasking, prioritization, and time management abilities

Compensation & Schedule
Pay: $18.00 - $20.00 per hour + Commissions and Monthly Bonus Potential
Available Shift:
  • 12 PM to 9 PM
  • 10 AM to 7 PM

All shifts are Monday-Friday with one- two weekend rotations per month
Benefits
  • 401(k) with employer matching
  • Medical, dental, and vision insurance
  • Life insurance
  • Paid time off
  • On-the-job training
  • Employee discounts
  • Opportunities for growth and promotion from within

If you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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