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Full Time Medical Receptionist Jobs in Silver Spring, MD

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Full Time Medical Receptionist information

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How much do full time medical receptionist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for full time medical receptionist in Silver Spring, MD is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $19.90 per hour, depending on experience, location, and employer.

What are the main duties of a full time medical receptionist?

A Full Time Medical Receptionist is responsible for greeting patients, scheduling appointments, answering phone calls, and managing patient records. They play a key role in ensuring the front desk runs smoothly, assisting with billing and insurance paperwork, and maintaining confidentiality of patient information. Medical receptionists are often the first point of contact for patients and must provide excellent customer service while handling administrative tasks efficiently.

What are the key skills and qualifications needed to thrive as a full time medical receptionist?

To thrive as a Full Time Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and multi-line phone systems is typically required. Excellent communication, professionalism, and the ability to remain calm under pressure are critical soft skills. These competencies ensure efficient office operations, positive patient experiences, and accurate management of sensitive medical information.

What are some common challenges faced by full time medical receptionists and how can they be managed?

Full-time medical receptionists often balance a high volume of phone calls, appointment scheduling, and front-desk inquiries, which can be challenging during peak hours. Managing patient information accurately while maintaining confidentiality is crucial. Developing strong organizational and multitasking skills, as well as being comfortable with electronic health record (EHR) systems, can help manage these challenges. Support from team members and clear communication with healthcare providers also play a key role in ensuring smooth operations.

What is the difference between Full Time Medical Receptionist vs Part Time Medical Receptionist?

AspectFull Time Medical ReceptionistPart Time Medical Receptionist
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 per week
CredentialsOften requires similar certifications, such as medical office administrationSame credentials as full-time, but may have less experience
Work EnvironmentSame clinical settings, busy medical offices or clinicsSame environment, flexible scheduling
Employer UsageCommonly employed full-time in healthcare facilitiesUsed for part-time staffing needs in clinics

Full Time Medical Receptionists work standard hours and handle the same responsibilities as part-time staff, but with more consistent scheduling and benefits. Both roles require similar skills and credentials, but full-time positions often offer more stability and opportunities for advancement.

What are the most commonly searched types of Medical Receptionist jobs in Silver Spring, MD?

The most popular types of Medical Receptionist jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Full Time Medical Receptionist jobs?

Cities near Silver Spring, MD with the most Full Time Medical Receptionist job openings:

Infographic showing various Full Time Medical Receptionist job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,077 per year, or $18.3 per hour.

Medical Receptionist

Mercy Medical Center

Baltimore, MD • On-site

$26.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Medical Receptionist for our Float Pool!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

This position in particular may be expected to go to our off site/hub site locations and support a variety of practices at different times.


Responsibilities

The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.

This Patient Service Associate is expected to go to all of our Mercy locations: downtown, Overlea, Reisterstown, Lutherville, Glen Burnie, Overlea, Hunt Valley, Annapolis and Columbia. 

The Patient Service Associate is responsible for all front desk operations, which include, but are not limited to:

  • Scheduling patients
  • Answering phones
  • Scanning medical records
  • Triage patient phone calls for severity/importance
  • Collection of insurance information and verification or benefits
  • Charge entry and payment posting.

Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion.


Requirements
  • Education: High School Diploma or GED
  • Previous experience in a Medical Office is preferred but not required
  • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action
  • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public
  • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees
  • Adapt to the changing needs of the organization, its patients and the market
  • Actively contribute to a positive, congenial working environment
  • Actively contribute to enhancing patient experience

Min
USD $17.83/Hr.
Max
USD $26.75/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

  • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
  • 403(b) retirement plan with generous company match and “catch up” provision
  • Paid Time Off (PTO) & company paid holidays
  • Tuition reimbursement
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Employer paid Short & Long Term Disability benefits for eligible employees
  • Voluntary Benefits
  • Discounts on auto & home insurance and Verizon plans
  • Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Qualifications:
  • Education: High School Diploma or GED
  • Previous experience in a Medical Office is preferred but not required
  • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action
  • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public
  • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees
  • Adapt to the changing needs of the organization, its patients and the market
  • Actively contribute to a positive, congenial working environment
  • Actively contribute to enhancing patient experience
Education:UNAVAILABLEEmployment Type: FULL_TIME