Benefits:- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Stay Awhile Villas, ranked #1 in California for luxury vacation rental management, is seeking an elite-level Luxury Field Operations Manager to oversee a portfolio of multimillion-dollar estates in Malibu.
This is not a typical job. It is fast-paced, technically demanding, guest-facing, and operationally intense. If you cannot multitask at a high level and think proactively, this role is not for you.
You will be responsible for maintaining and operating a collection of ultra-luxury homes to five-star hospitality standards. These are complex estates with advanced technology systems, high-end finishes, and discerning guests.
You must understand how luxury homes function โ mechanically, technologically, and operationally โ and be able to pivot instantly between field operations and guest communication.
This role combines high-level property oversight with active guest hosting responsibilities during your shift.
Core Responsibilities
โ Proactively identify and resolve maintenance issues before they escalate
โ Conduct detailed preventative inspections with an ownership mindset
โ Ensure homes are guest-ready at all times
โ Maintain luxury-level staging and presentation standards
โ Oversee housekeeping execution to hotel-level quality
โ Coordinate and manage vendors, contractors, and service providers
โ Maintain inventory, supplies, and property assets
โ Uphold safety, security, and operational excellence
You must be comfortable troubleshooting and managing smart home and automation systems, including but not limited to:
โ Control4 home automation
โ Nest thermostats
โ MyQ garage systems
โ Lutron lighting
โ Automated shades
โ Sonos audio systems
โ AV, WiFi networks, cameras, and integrated home tech
If you do not understand these systems or are not comfortable learning them quickly, this role is not a fit.
Guest Communication
โ Communicate directly with guests during your assigned shifts
โ Handle guest needs, issues, and requests in real time
โ Pivot seamlessly between field management and guest communication
โ Maintain a calm, solutions-oriented demeanor under pressure
โ Represent the Stay Awhile brand at the highest standard
Qualifications
- 5+ years managing luxury residential properties (Malibu experience preferred)
- Strong preventative maintenance knowledge
- Experience in luxury vacation rentals or hospitality strongly preferred
- Technically proficient with smart home systems and property software
- Exceptional organizational and multitasking ability
- Strong written and verbal communication skills
- Valid driverโs license with minimal or no points
- Must be comfortable driving between properties; use of personal vehicle may be required
What Sets You Apart
- You think like an owner.
- You see what others miss.
- You anticipate problems instead of reacting to them.
- You understand that luxury is operational precision, not just aesthetics.
- You can handle pressure, complexity, and high expectations without getting overwhelmed.
Performance-based growth opportunities available.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person