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Full Time It Helpdesk Jobs in Riverside, CA (NOW HIRING)

The Wheel Group is seeking a hands-on IT Helpdesk Administrator to serve as the primary point of contact for internal technical support. Working under the direct supervision of the IT Manager, you ...

IT Administrator

Rancho Cucamonga, CA · On-site

$50K - $100K/yr

Job Summary This client is seeking a permanent, full-time IT Administrator for the current location ... Help Desk ticketing system Qualifications * 3+ years experience * Bilingual (Korean and English)

IT Help Desk

Irvine, CA · On-site

$70K - $80K/yr

Summary The IT Help Desk Specialist plays a crucial role in supporting the organization's technology operations and end-user experience. This position provides front-line technical support across ...

The IT Help Desk Technician Level 2 is responsible for providing more advanced technical support to both restaurants and corporate staff of Kura Sushi USA, Inc. This mid-level position requires a ...

The IT Help Desk Technician Level 1 is responsible for the support of IT systems for restaurants and corporate staff of Kura Sushi USA, Inc. This position focuses on initial basic troubleshooting and ...

We are seeking an IT Support Specialist to provide day-to-day technical support to clinical and ... Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff

IT Administrator

Irvine, CA · On-site

$31.46 - $38.88/hr

About the Role Provide IT Help Desk Support to office based and remote employee population relative ... The US base pay range for this full-time position is $31.46 - $38.88 + benefits + bonus. Our pay ...

IT Administrator

Irvine, CA · On-site

$31.46 - $38.88/hr

About the Role Provide IT Help Desk Support to office based and remote employee population relative ... The US base pay range for this full-time position is $31.46 - $38.88 + benefits + bonus. Our pay ...

IT Manager

Corona, CA · On-site

$115K - $140K/yr

Key Responsibilities Team Leadership & Helpdesk Operations * Lead, mentor, and develop the ... S. on a full-time basis without future employment sponsorship. Recruitment Agencies To protect the ...

IT Specialist

Pomona, CA · On-site

$80K - $94K/yr

Pomona, CA (In-office) Position Type: Full-time Vacancy Status: This position is vacant AI ... help facilitate sharing of information between people. It is about understanding the emotional ...

Full-time Vacancy Status:This position is vacant AI Disclosure in Hiring:We use artificial ... help facilitate sharing of information between people. It is about understanding the emotional ...

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Full Time It Helpdesk information

See Riverside, CA salary details

$13

$24

$35

How much do full time it helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time it helpdesk in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

Are help desk jobs still in demand?

Help desk jobs, including full-time IT helpdesk roles, remain in demand due to ongoing reliance on technology and the need for technical support in organizations. These positions often require troubleshooting skills, knowledge of ticketing systems, and certifications like CompTIA A+ to stay competitive in the job market.

What is the difference between Full Time It Helpdesk vs Part Time It Helpdesk?

AspectFull Time It HelpdeskPart Time It Helpdesk
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CertificationsCommonly required: CompTIA A+, Network+Often preferred but not mandatory
Work EnvironmentOn-site support in corporate or IT departmentsFlexible, may include remote support
Employer UsageFull-time positions in organizations needing constant supportPart-time roles for supplemental support or specific shifts

Full Time It Helpdesk roles involve consistent, full-week support, often requiring certifications and on-site presence. Part Time It Helpdesk positions offer flexible hours, sometimes remote, suitable for those seeking reduced hours or supplemental income. Both roles require technical skills, but full-time positions typically demand more availability and certifications.

What are the most commonly searched types of It Helpdesk jobs in Riverside, CA? The most popular types of It Helpdesk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Full Time It Helpdesk jobs? Cities near Riverside, CA with the most Full Time It Helpdesk job openings:

IT Helpdesk Administrator

CIA WHEEL GROUP

Ontario, CA • On-site

$25 - $27/hr

Full-time

Posted 15 hours ago


Job description

Position Summary:

The Wheel Group is seeking a hands-on IT Helpdesk Administrator to serve as the primary point of contact for internal technical support. Working under the direct supervision of the IT Manager, you will take ownership of day-to-day desktop operations, ensuring our fleet of approximately 200 endpoints remains secure, updated, and functional. This role is critical in supporting both our corporate office and warehouse operations.

Key Responsibilities:

• Desktop Support & Security (Primary Focus):

◦ Provide Tier 1 and Tier 2 on-site support for desktops, laptops, and Macs.

◦ Patch Management: Take full ownership of ensuring all workstations are current with Windows updates and critical security patches using internal management tools.

◦ Monitor antivirus status (SentinelOne) to ensure all endpoints are actively protected.

• User & Access Administration:

◦ Manage user onboarding and offboarding under the direction of the IT Manager, including configuring new hardware and setting up accounts.

◦ Administer user accounts and permissions in Active Directory and Office 365 (Teams, Exchange Online, OneDrive).

◦ Assist users with remote connectivity issues, including VPN and Remote Desktop (RDS) access to business applications.

• Warehouse & Operational Support:

◦ Troubleshoot connectivity and hardware issues for warehouse devices, including barcode scanners and Zebra/label printers.

◦ Diagnose basic network connectivity issues (Wi-Fi/LAN) and escalate to the IT Manager or MSP when necessary.

• Documentation & Inventory:

◦ Maintain an accurate inventory of IT assets (computers, monitors, scanners, and peripherals).

◦ Document troubleshooting procedures and solutions to build an internal knowledge base.

Qualifications:

Education/Experience:

◦ Associate degree in IT or relevant certifications (CompTIA A+, Network+, or Microsoft Fundamentals).

◦ 2+ years of experience in an IT Helpdesk or Desktop Support role.

• Required Skills:

◦ Strong proficiency in troubleshooting Windows OS and Microsoft Office 365 applications.

◦ Experience managing users in Active Directory.

◦ Understanding of TCP/IP networking basics (DNS, DHCP, IP addressing).

◦ Ability to lift up to 50 lbs (servers, desktops, printers) and walk warehouse floors.

• Preferred Skills (Big Pluses):

◦ Microsoft Azure: Familiarity with Azure Active Directory (Entra ID) or basic cloud server concepts is a strong plus.

◦ TracerPlus / Warehouse Tech: Experience troubleshooting TracerPlus software or handheld barcode scanners is highly desired.

◦ Experience supporting legacy ERP connections (RDP).

• Soft Skills:

◦ Ability to follow detailed technical direction from the IT Manager.

◦ Strong communication skills to explain technical issues to non-technical staff.

◦ Self-starter with the ability to prioritize daily support tickets effectively.