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Full Time Inmate Call Monitoring Jobs in Surrey, BC

This is a Permanent Full-Time position. Schedule: Sunday-Thursday 9:00am - 5:00pm At Sienna you won ... Monitor all resident incidents and direct team members regarding interventions to prevent ...

Burnaby, BC (4427 Dawson St) · Type: Full-time · Department: Service & Dispatch Why Broadway ... Monitor after-hours rotation and handoffs; assist with emergency dispatch when required. * Spot ...

Cybersecurity Specialist Clearbridge Business Solutions | Abbotsford, BC | In Office | Full-time ... Run dark-web monitoring and threat-detection services. Triage alerts and communicate what matters ...

Showing results 21-40

Full Time Inmate Call Monitoring information

What is a full time inmate call monitoring?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are some common challenges faced by professionals in a full time inmate call monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What are the key skills and qualifications needed to thrive as a full time inmate call monitoring specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What are the most commonly searched types of Inmate Call Monitoring jobs in Surrey, BC?

The most popular types of Inmate Call Monitoring jobs in Surrey, BC are:

What are popular job titles related to Full Time Inmate Call Monitoring jobs in Surrey, BC?

For Full Time Inmate Call Monitoring jobs in Surrey, BC, the most frequently searched job titles are:

Infographic showing various Full Time Inmate Call Monitoring job openings in Surrey, BC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Full-time

Medical, Dental, PTO

Re-posted 8 days ago


Job description

SUMMARY

The Maintenance Team Leader - Static is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned facilities. The Maintenance Team Leader - Static is responsible for overseeing the execution of activities performed by Technicians to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection.  In addition to people leadership responsibilities, the Maintenance Team Leader - Static also performs and delivers preventative and corrective maintenance as well as routine and on-demand services.

This is a full-time on-site position in Sherbrooke, QC. 

Why BGIS?

  • Competitive Wages 
  • Health & Dental Benefits
  • Paid Vacation Days
  • Paid Personal Days
  • Paid Sick Days
  • RRSP Match Program
  • Continuing Education & Tuition Reimbursement Program
  • Employee Assistance Program
  • Rewards & Recognition Program
  • Partner Discounts
  • Additional Incentives Available!

KEY DUTIES & RESPONSIBILITIES

People Leadership

  • Leads a team of individual contributors
  • Assigns, prioritizes and monitors work progress
  • Monitors execution of activities and performance to ensure timely completion and adherence to all requirements including but not limited to operating procedures and practices, quality, performance and contract response requirements
  • Guides, coaches and trains direct reports
  • Provides input for performance review

Leads the delivery of as well as performs the following:

  • Oversees and monitors the activities and performance of Technicians within assigned facility.  Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection
  • Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements
  • Oversees and performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.  Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair
  • Oversees and monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
  • Oversees and maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
  • Oversees and responds to routine and on-demand service requests and performs preventative and corrective maintenance on  facility mechanical and electrical equipment and systems
  • Oversees the maintenance of as well as maintains work order records within service management maintenance database.  Initiates documents to  obtain formal approval of work required
  • Coordinates and assists in the implementation of preventative maintenance program.  Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
  • Coordinates and participates in facility-related projects
  • Oversees and maintains all assigned tools and arranges for repair and replacement where required.  Submits all expenditures on a timely basis
  • Provides, participates and supports training, safety meetings, operational meetings, tool box talks, etc.
  • Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
  • Other duties as assigned

Work Requirements

  • Must be able to be on-call and available to respond to emergencies
  • Must be willing to wear personal protective equipment
  • Must meet enhanced security clearance requirements

KNOWLEDGE AND SKILLS

  • Facility operations and maintenance work experience
  • Previous people leadership experience, preferred
  • High school diploma plus trades training and certification
  • Ability to lead a team of individuals
  • Highly-advanced ability to adhere to processes and practices relating to facility operations and maintenance
  • Highly-advanced ability to maintain and repair building mechanical and electrical equipment and systems
  • Highly-advanced building mechanical and electrical equipment and system troubleshooting and resolution skills
  • Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
  • Possesses a high level of environmental, health and safety mindset.  Ability to perform work in a safe manner
  • Strong client-service orientation along with a high sense of urgency
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
  • English is required because you will be dealing with English-speaking customers as part of your job.
     

Licenses and/or Professional Accreditation - One or more of the following preferred:

  • HVAC Journeyperson
  • Electrician Journeyperson 
  • Plumber Journeyperson
  • Power Engineer Certification 
  • Building Operator Certification
  • Gasfitter Ticket 

#LI-BL1

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! 

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.