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Full Time Inmate Call Monitoring Jobs in New York

... monitoring and tracking; - Assist with the development of departmental policies and procedures ... Service as an inmate in a correctional or related facility may be substituted for a portion of the ...

... monitoring and tracking; - Assist with the development of departmental policies and procedures ... Service as an inmate in a correctional or related facility may be substituted for a portion of the ...

... monitoring and tracking; - Assist with the development of departmental policies and procedures ... Service as an inmate in a correctional or related facility may be substituted for a portion of the ...

Benefits Information Full-time employees will enjoy a competitive benefits package with options for ... It also monitors "walk-around" resident behavior. Primary Duties and Responsibilities * Schedules ...

This is a full-time position, working on site Monday - Friday (and every other Saturday with one ... Monitors and evaluates agent performance, provides learning or coaching opportunities, completes ...

This is a full-time position, working on site Monday - Friday (and every other Saturday with one ... Monitors and evaluates agent performance, provides learning or coaching opportunities, completes ...

This is a full-time position, working on site Monday - Friday (and every other Saturday with one ... Monitors and evaluates agent performance, provides learning or coaching opportunities, completes ...

Benefits Information Full-time employees will enjoy a competitive benefits package with options for ... It also monitors "walk-around" resident behavior. Primary Duties and Responsibilities * Schedules ...

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Full Time Inmate Call Monitoring information

What is a full time inmate call monitoring?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are some common challenges faced by professionals in a full time inmate call monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What are the key skills and qualifications needed to thrive as a full time inmate call monitoring specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What are the most commonly searched types of Inmate Call Monitoring jobs in New York?

The most popular types of Inmate Call Monitoring jobs in New York are:

What are popular job titles related to Full Time Inmate Call Monitoring jobs in New York?

For Full Time Inmate Call Monitoring jobs in New York, the most frequently searched job titles are:

What job categories do people searching Full Time Inmate Call Monitoring jobs in New York look for?

The top searched job categories for Full Time Inmate Call Monitoring jobs in New York are:

What cities in New York are hiring for Full Time Inmate Call Monitoring jobs?

Cities in New York with the most Full Time Inmate Call Monitoring job openings:

Infographic showing various Full Time Inmate Call Monitoring job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 79% In-person, and 21% Remote job distribution.

Full-time

Posted 19 days ago


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Company rating: 7.2 out of 10

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Job description

Job Description

The New York City Department of Correction (DOC) is an integral part of the City's evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for staff, visitors, volunteers and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledge experts.
The New York City Department of Correction seeks to recruit a Policy Analyst to provide support in the Intergovernmental Affairs unit under the Division of Strategic Operations. The Policy Analyst is vital to supporting the strategic operational functions of the Department and the Commissioner's reform agenda. Under executive direction, with latitude for independent judgment and decision-making, the incumbent will work closely with the senior staff to:
- Provide guidance to policies and projects critical to the organization; develop and
implement plans for new initiatives;
- Research and advise on best correctional practices; evaluate the effectiveness of
newly implemented initiatives;
- Assist with the operations within the Intergovernmental and Legislative Affairs team;
- Assist in facilitating departmental compliance with legislative reporting standards and
requirements including monitoring and tracking;
- Assist with the development of departmental policies and procedures related to;
- Organizational culture, reform agendas, in-custody population management,
information sharing, and special projects.
- Confer with all levels of departmental staff, facility commands, and elected officials to secure
information in connection with matters requiring the Commissioner's decision;
- Serve as liaison between the department and elected officials, Board of Correction,
Mayor's office, city agencies, and other stakeholders;
- Assist with preparing senior leaders for oversight meetings and hearings;
- Interview individuals and meet with groups desiring to meet with the Commissioner and senior
leadership;
- Coordinate and lead tours of facilities for other city agencies, stakeholders, and elected
officials;
- Perform confidential and complex analytical work to support ongoing business operations;
review relevant operational data; and perform related duties as assigned.
CORRECTIONAL STANDARDS REVIEW - 52615

Qualifications

1. A baccalaureate degree from an accredited college or university and two years of full-time paid experience in correction, social work, psychology, law, public administration or related field providing direct services to an inmate or detention population within a correctional or related facility; or
2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of full-time paid experience as described in "1" above; or
3. Education and/or experience equivalent to "1" or "2" above. Service as an inmate in a correctional or related facility may be substituted for a portion of the required experience up to a maximum of two years on a year for year basis. A graduate degree from an accredited college or university with a major in social work, psychology, law, criminal justice or public administration which includes a field placement performing duties as described above may be substituted for up to one year of full-time paid experience as described above. However, all candidates must have at least one year of full-time paid experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.


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