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Full Time Inmate Call Monitoring Jobs in New York

Team Leader / Contact Center

Parsippany, NJ ยท On-site

$55K - $60K/yr

This is a full-time position, working on site Monday - Friday (and every other Saturday with one ... Monitors and evaluates agent performance, provides learning or coaching opportunities, completes ...

This is a full-time position, working on site Monday - Friday (and every other Saturday with one ... Monitors and evaluates agent performance, provides learning or coaching opportunities, completes ...

Team Leader / Contact Center

Parsippany, NJ ยท On-site

$55K - $60K/yr

This is a full-time position, working on site Monday - Friday (and every other Saturday with one ... Monitors and evaluates agent performance, provides learning or coaching opportunities, completes ...

The Monitor will report to their assigned Director. Responsibilities include, but are not limited ... inmate in a correctional or related facility may be substituted for a portion of the full-time, ...

Standards Specialist

Manhattan, NY ยท On-site

$80K - $90K/yr

The Monitor will report to their assigned Director. Responsibilities include, but are not limited ... inmate in a correctional or related facility may be substituted for a portion of the full-time, ...

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Full Time Inmate Call Monitoring information

What's the highest paying job a felon can get?

Full Time Inmate Call Monitoring jobs typically offer moderate pay, often ranging from minimum wage to slightly above, depending on the employer and location. Higher-paying jobs for felons generally include skilled trades, construction, or specialized certifications, but these vary based on individual circumstances and legal restrictions.

How much money is a 15-minute jail call?

Full Time Inmate Call Monitoring professionals often track call costs, which typically range from $0.10 to $0.25 per minute, making a 15-minute jail call cost approximately $1.50 to $3.75. The actual charge depends on the facility's phone service provider and call rates, which staff monitor to ensure compliance and security.

What is a Full Time Inmate Call Monitoring job?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are the key skills and qualifications needed to thrive as a Full Time Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What are some common challenges faced by professionals in a Full Time Inmate Call Monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What jobs make $1,000,000 a year?

Full Time Inmate Call Monitoring jobs typically do not pay $1,000,000 annually. Most high-earning jobs reaching that level include CEOs, investment bankers, hedge fund managers, and certain entrepreneurs, often requiring extensive experience, advanced degrees, or ownership of successful businesses. These roles usually involve leadership, financial expertise, or ownership stakes rather than monitoring or correctional work.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What job makes $10,000 a month without a degree?

Full Time Inmate Call Monitoring jobs typically do not pay $10,000 a month without specialized skills or experience. High-paying roles that reach this level often involve entrepreneurship, sales, real estate, or skilled trades, but these usually require experience, certifications, or a strong network rather than a formal degree. Most jobs paying this much are either in management, sales, or involve owning a business.
What are the most commonly searched types of Inmate Call Monitoring jobs in New York? The most popular types of Inmate Call Monitoring jobs in New York are:
What cities in New York are hiring for Full Time Inmate Call Monitoring jobs? Cities in New York with the most Full Time Inmate Call Monitoring job openings:

Customer Service Representative

One Call Concepts, Inc.

Piscataway, NJ โ€ข On-site, Remote

$20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago


Job description

Summary or overview of job duties:
Starting pay rate is $19. After successful completion of training, rate increases to $19.50. After additional training on web tickets, rate increases to $20.
All applicants must live within driving distance of our Piscataway, NJ office.
Full and part-time shifts available. All applicants must be able to work one of the shifts below:
Full time:
7a-4p (limited)
7:30a-4:30p (limited)
8a-5p
8:30a-5:30p
9a-6p
Part time:
6:30a-12p
9:30a-3p
12:30p-6p
All classroom training is full time (M-F from 8:30a-5:30p). Classroom training and on-the-phone training is in our Piscataway office. After successful completion of a portion of phone training, the position is remote. Everyone should plan to be in the office for at least 1 month.
We are an inbound call center that processes mark out requests for excavation purposes. All candidates must enjoy customer service and answering incoming calls. He/she must have the ability to accurately type a minimum of 35 wpm. The employee must project a professional image through phone and personal interaction. He/she must be able to troubleshoot problems and provide resolution to our client's inquiries. In addition this position requires a detail oriented individual with excellent attendance.
Requirements
Essential duties and responsibilities include but are not limited to the following:
  • Answer incoming calls and assist customers complete locate requests and/or resolve customer questions
  • Process web tickets and respond to web chat requests
  • Monitor EIs and call out backup messages as necessary
  • Present and discuss the products and services of the company to customers
  • Perform other duties as assigned

Job requirements
  • Minimum accurate data entry of 35 wpm
  • Ability to work independently in a high volume, detail oriented environment
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Ability to prioritize work and multi-task
  • Consistent attendance and stable work history
  • Ability to work and change with dynamic professional environment
  • Consistently meets or exceeds KPIs

Benefits
We offer health, dental, prescription and life insurance, paid vacation and
holidays and a 401K program.
Please complete the application on our website HERE to apply.