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Full Time Help Desk Jobs in Rochester, NY (NOW HIRING)

RIT Inn and Conference Center

Night Auditor

Henrietta, NY

$14.25 - $19/hr

Hotel Accounting, Front Desk or related experience preferred. Security / Safety background a plus. Valid Driver's License helpful. Full Time position; 10:30pm-6:45am with some flexibility on either ...

RIT Inn & Conference Center

Night Auditor

Henrietta, NY

$14.25 - $19/hr

Hotel Accounting, Front Desk or related experience preferred. Security / Safety background a plus. Valid Driver's License helpful. Full Time position; 10:30pm-6:45am with some flexibility on either ...

RIT Inn and Conference Center

Night Auditor

Henrietta, NY · On-site

$16 - $17/hr

Hotel Accounting, Front Desk or related experience preferred. Security / Safety background a plus. Valid Driver's License helpful. Full Time position; 10:30pm-6:45am with some flexibility on either ...

RIT Inn and Conference Center

Night Auditor

Henrietta, NY · On-site

$16 - $17/hr

Hotel Accounting, Front Desk or related experience preferred. Security / Safety background a plus. Valid Driver's License helpful. Full Time position; 10:30pm-6:45am with some flexibility on either ...

Vetcor

Veterinary Receptionist

Canandaigua, NY

$16 - $17.50/hr

Status: Full-Time * Salary: $16-$17.50 per hour * Schedule: Monday through Friday with occasional ... Support daily front desk operations and workflow * Help create a positive experience for every ...

Gallagher

Enrollment Coordinator

Pittsford, NY · On-site

We help clients build better workplaces, where people feel supported, empowered, and inspired to ... Serve as the first point of contact at the front desk, greeting visitors and directing them ...

WeTheHobby

On-Air Personality - Soccer

Rochester, NY · On-site

$60K - $110K/yr

Job Type Full-time Description WeTheHobby is a thriving sports entertainment company with global ... You'll also play a key role in representing WeTheHobby at industry events and helping grow our ...

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Full Time Help Desk information

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How much do full time help desk jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for full time help desk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What are full time help desk jobs?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are some common challenges faced by Full Time Help Desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

What are the key skills and qualifications needed to thrive as a Full Time Help Desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.
What are the most commonly searched types of Help Desk jobs in Rochester, NY? The most popular types of Help Desk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Full Time Help Desk jobs? Cities near Rochester, NY with the most Full Time Help Desk job openings:
Full Time Help Desk jobs near you

Night Auditor

RIT Inn and Conference Center

Henrietta, NY

$14.25 - $19/hr

Full-time

Posted 21 days ago

Job description

Are you looking for a fun, flexible, and fast-paced work environment, supportive coworkers, and a chance to grow as a professional? At the RIT Inn & Conference Center, we are committed to the total satisfaction of our guests, working collaboratively, and providing career development opportunities for our employees.

The RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York conveniently located near the New York State Thruway, major businesses and universities. shopping, dining and local attractions Our hotel offers the comfort and convenience of a full service hotel at an affordable price.

Why should you work at the RIT Inn & Conference Center?

- Competitive compensation package

- Full benefits package

- Flexible scheduling

- Extensive training and opportunities to advance

- Free employee parking

The Night Auditor is a primary contact for a variety of guest services and is responsible for providing all guests with friendly and knowledgeable interaction and the timely and efficient delivery of exceptional services. The Lead Night Auditor is also responsible for balancing all daily hotel accounts and compiling daily sales figures. Hotel Accounting, Front Desk or related experience preferred. Security / Safety background a plus. Valid Driver's License helpful. Full Time position; 10:30pm-6:45am with some flexibility on either end, both Saturday and Sunday availability a must.

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