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Full Time Flow Call Center Jobs in Madison, WI (NOW HIRING)

Diaz Consulting

Call Center Representative

Madison, WI · On-site

As a Call Center Representative, you will be responsible for handling incoming calls, addressing ... Pay: $38500- $50450 per year Job: Full time Key Responsibilities * Respond to incoming calls and ...

Storm Guard Madison

Director of Marketing

Madison, WI · On-site

This is a full-time, on-site leadership role overseeing all marketing initiatives, including traditional marketing, face-to-face events, call center campaigns, and lead generation programs . You'll ...

Storm Guard

Director of Marketing

Madison, WI · On-site

$70K - $120K/yr

This is a full-time, on-site leadership role overseeing all marketing initiatives, including traditional marketing, face-to-face events, call center campaigns, and lead generation programs . You'll ...

Byrider

Collections Account Manager

Madison, WI · On-site

$50K - $70K/yr

Work with consumer finance software Hours for Collections Account Manager: * Full-time (40 hours ... call center, team leader/senior customer service rep, or related experience * Good communication ...

Byrider

Collections Account Manager

Madison, WI · On-site

$50K - $70K/yr

Work with consumer finance software Hours for Collections Account Manager: * Full-time (40 hours ... call center, team leader/senior customer service rep, or related experience * Good communication ...

Byrider

Collections Account Manager

Madison, WI · On-site

$50K - $70K/yr

Work with consumer finance software Hours for Collections Account Manager: * Full-time (40 hours ... call center, team leader/senior customer service rep, or related experience * Good communication ...

The Boyd Group

CSR (Glass)

Madison, WI

$16 - $22/hr

... service, call center, or customer-facing experience * Ability to manage multiple priorities in a ... What Glass America offers you: Full Time (30 or more hours per week) employees enjoy * 80 hours of ...

The Boyd Group

CSR (Glass)

Madison, WI · On-site

$16 - $21.75/hr

... call center, or customer-facing experience Ability to manage multiple priorities in a fast-moving ... What Glass America offers you: Full Time (30 or more hours per week) employees enjoy 80 hours of ...

Glass America

CSR (Glass)

Madison, WI · On-site

$16 - $21.75/hr

... service, call center, or customer-facing experience * Ability to manage multiple priorities in a ... What Glass America offers you: Full Time (30 or more hours per week) employees enjoy * 80 hours of ...

The Boyd Group

CSR (Glass)

Madison, WI · On-site

$16 - $22/hr

... service, call center, or customer-facing experience * Ability to manage multiple priorities in a ... What Glass America offers you: Full Time (30 or more hours per week) employees enjoy * 80 hours of ...

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Full Time Flow Call Center information

See Madison, WI salary details

$29.7K

$64.3K

$110.3K

How much do full time flow call center jobs pay per year?

As of Aug 30, 2026, the average yearly pay for full time flow call center in Madison, WI is $64,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $75,600.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Flow Call Center vs Customer Service Representative?

AspectFull Time Flow Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, varied
Industry UsageCommon in telecommunications, finance, techCommon across retail, healthcare, services
Job FocusHandling high volume calls, technical support, salesAssisting customers, resolving issues, providing info

Full Time Flow Call Center agents typically work in high-volume, team-based call center environments, focusing on technical support or sales. Customer Service Representatives work in diverse settings, providing direct customer assistance. Both roles require similar credentials and are essential in customer-facing industries, but differ mainly in scope and environment.

What are popular job titles related to Full Time Flow Call Center jobs in Madison, WI?

For Full Time Flow Call Center jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Full Time Flow Call Center jobs in Madison, WI look for?

The top searched job categories for Full Time Flow Call Center jobs in Madison, WI are:

What cities near Madison, WI are hiring for Full Time Flow Call Center jobs?

Cities near Madison, WI with the most Full Time Flow Call Center job openings:

Full Time Flow Call Center jobs near you

Call Center Representative

Diaz Consulting

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Description
       We are seeking a motivated and detail-oriented Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced environment. As a Call Center Representative, you will be responsible for handling incoming calls, addressing customer inquiries, and resolving issues efficiently. You will utilize your strong communication skills to create positive experiences for our clients and help them navigate our products and services.


Pay:
$38500- $50450 per year
 
Job:
Full time 

Key Responsibilities
  • Respond to incoming calls and emails, addressing customer inquiries, requests, and concerns.
  • Provide accurate information regarding our services, policies, and procedures.
  • Troubleshoot issues and resolve customer complaints or escalate them to the appropriate department as needed.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Accurately log all customer interactions in our CRM system.
  • Assist in following up with customers to ensure their issues are resolved and satisfaction is achieved.
  • Collaborate with team members to improve overall customer service efficiency and satisfaction.


Skills, Knowledge and Expertise
  • High school diploma or equivalent required; additional education is a plus.
  • Previous customer service or call center experience is preferred but not required.
  • Strong verbal and written communication skills.
  • Excellent listening skills and ability to empathize with customers.
  • Proficiency in Microsoft Office Suite; familiarity with CRM software is an advantage.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Reliable, organized, and detail-oriented.


Benefits
  • Competitive salary.
  • Health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional development and career advancement.
  • Supportive and inclusive work environment