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Full Time Event Ticketing Jobs in Indiana (NOW HIRING)

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Full Time Event Ticketing information

What is the difference between Full Time Event Ticketing vs Part Time Event Ticketing?

AspectFull Time Event TicketingPart Time Event Ticketing
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CredentialsBasic customer service skills, familiarity with ticketing systemsSimilar credentials, often with less emphasis on experience
Work EnvironmentEvent venues, ticketing offices, or customer service countersSimilar environments, often with flexible scheduling
Employer & Industry UsageMajor event venues, ticketing companies, sports arenasPart-time roles in same settings, seasonal or event-based

Full Time Event Ticketing roles involve consistent hours and responsibilities, often with benefits, while Part Time Event Ticketing offers flexible scheduling with fewer hours. Both roles require similar skills and are found in the same industry settings.

What are the key skills and qualifications needed to thrive as a Full Time Event Ticketing Specialist, and why are they important?

To thrive as a Full Time Event Ticketing Specialist, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or relevant customer service background. Proficiency with ticketing software such as Ticketmaster, Eventbrite, or Tessitura, as well as familiarity with point-of-sale systems, is typically required. Exceptional communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving issues and ensuring a positive guest experience. These skills ensure smooth event operations, minimize errors, and enhance customer satisfaction, which are critical for successful event management.

What are some common challenges faced in a full-time event ticketing role and how can they be managed?

A full-time event ticketing professional often navigates challenges such as high-volume sales periods, last-minute changes to event details, and handling customer inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to stay calm under pressure, and proficiency with ticketing software. Effective communication with event organizers and team members is essential to quickly resolve issues and ensure a smooth ticketing process for attendees. Many organizations offer training and support, and working closely with experienced colleagues can help new hires adapt and succeed in this fast-paced environment.

What are full time event ticketing jobs?

Full time event ticketing jobs involve managing the sale and distribution of tickets for events such as concerts, sports games, theater performances, and festivals. People in these roles handle customer service, process transactions, troubleshoot ticketing issues, and often work with event organizers to ensure a smooth ticketing experience. These positions may be based at event venues, in call centers, or remotely, and often require strong communication and technical skills. Full time roles offer stable hours and may include benefits, making them a good fit for those interested in the events or entertainment industry.
What are popular job titles related to Full Time Event Ticketing jobs in Indiana? For Full Time Event Ticketing jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Full Time Event Ticketing jobs in Indiana look for? The top searched job categories for Full Time Event Ticketing jobs in Indiana are:
Full Time Event Ticketing jobs near you
Platform Support Specialist, Full time

Platform Support Specialist, Full time

Wesleyan Church

Fishers, IN

Full-time

Posted 14 days ago

Job description

Position Summary

The Platform Support Specialist provides technical support, troubleshooting, and systems administration within The Wesleyan Church’s Microsoft ecosystem and key enterprise platforms, including SharePoint, Salesforce, NetSuite, and Stova/Meetingmax.

This role blends frontline IT support with advanced platform expertise to ensure reliable system performance, strong security practices, and an excellent user experience. The Specialist serves as a primary point of contact for end users, collaborates with internal subject matter experts and external vendors, and supports ongoing system improvements in alignment with TWC’s technology standards and mission.

Essential Responsibilities

  • Provide technical troubleshooting, root cause analysis, and issue resolution within the Microsoft ecosystem and designated software platforms.
  • Deliver Tier 1 support and escalate complex issues to Tier 2 and Tier 3 resources as appropriate, including internal experts, BDO Digital, and vendors.
  • Administer and support systems, applications, and related services.
  • Configure, secure, and maintain SharePoint and other TWC web assets in collaboration with the Applications Architect.
  • Support event management systems (Stova/Meetingmax) in coordination with subject matter experts and vendors.
  • Assist end users via phone, email, chat, and ticketing systems; provide onboarding, training, and demonstrations (e.g., lunch-and-learn sessions).
  • Coordinate with BDO Digital and other third-party providers for platform maintenance and technical changes.
  • Develop, update, and maintain IT and user-facing knowledge base documentation.
  • Provide input to subject matter experts on long-term solutions and technology strategies.
  • Ensure compliance with security, data protection, and organizational standards.
  • Perform other related duties as assigned.

Qualifications

Knowledge, Skills, and Abilities

  • Demonstrated expertise in Microsoft environments, including Entra, Azure, Exchange, SharePoint, Teams, and Power Platform.
  • Experience and/or certifications in Salesforce, NetSuite/Oracle, and Stova (or similar event management platforms).
  • Working knowledge of multiple operating systems (Windows, macOS, Linux/Unix variants).
  • Strong understanding of networking, identity and access management, endpoint security, and ticketing systems.
  • Proficiency with protocols and technologies such as TCP/IP, DNS, HTTP, SAML, OAuth, APIs, and ServiceNow.
  • Knowledge of at least one computer programming or scripting language.
  • Understanding of cloud security principles and best practices.
  • Excellent organizational, time management, communication, and problem-solving skills.
  • Strong attention to detail and commitment to service excellence.

Minimum Education and Experience

  • Associate’s degree, bachelor’s degree, or equivalent experience in computer science, information systems, or a related field.
  • Minimum of five (5) years of relevant IT support or systems administration experience.

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