DO THE RIGHT THING | GROW OR DIE | PASSION FOR OUR WORK |HUMBLY CONFIDENT | WE LOVECUSTOMER SERVICE WE CAN'T DO WHAT WE DO WITHOUT YOU We are looking for a full-time Service Desk Technician (Level 1) ...
DO THE RIGHT THING | GROW OR DIE | PASSION FOR OUR WORK |HUMBLY CONFIDENT | WE LOVECUSTOMER SERVICE WE CAN'T DO WHAT WE DO WITHOUT YOU We are looking for a full-time Service Desk Technician (Level 1) ...
IT Service Desk Tech
Portage, MI · On-site
DO THE RIGHT THING | GROW OR DIE | PASSION FOR OUR WORK | HUMBLY CONFIDENT | WE LOVE CUSTOMER SERVICE WE CAN'T DO WHAT WE DO WITHOUT YOU We are looking for a full-time Service Desk Technician (Level ...
IT Service Desk Tech
Portage, MI · On-site
DO THE RIGHT THING | GROW OR DIE | PASSION FOR OUR WORK | HUMBLY CONFIDENT | WE LOVE CUSTOMER SERVICE WE CAN'T DO WHAT WE DO WITHOUT YOU We are looking for a full-time Service Desk Technician (Level ...
Front Desk Clerk (FT/PT)
$13.50 - $16.50/hr
We're looking for a dependable, friendly, and organized Front Desk Associate to help create a ... Flexible full-time or part-time scheduling * Friendly team atmosphere
Front Desk Clerk (FT/PT)
$13.50 - $16.50/hr
We're looking for a dependable, friendly, and organized Front Desk Associate to help create a ... Flexible full-time or part-time scheduling * Friendly team atmosphere
Front Desk Clerk (FT/PT)
Benzonia, MI · On-site
$13.50 - $16.50/hr
We're looking for a dependable, friendly, and organized Front Desk Associate to help create a ... Flexible full-time or part-time scheduling * Friendly team atmosphere
Front Desk Clerk (FT/PT)
Benzonia, MI · On-site
$13.50 - $16.50/hr
We're looking for a dependable, friendly, and organized Front Desk Associate to help create a ... Flexible full-time or part-time scheduling * Friendly team atmosphere
Medical Receptionist (Metro Detroit Area)
$15 - $18.25/hr
Inspire EPIC experiences between team members and patients by creating an atmosphere of patient ... Preform all opening and closing duties inside the lobby and front desk area including filing ...
Medical Receptionist (Metro Detroit Area)
$15 - $18.25/hr
Inspire EPIC experiences between team members and patients by creating an atmosphere of patient ... Preform all opening and closing duties inside the lobby and front desk area including filing ...
Front Desk Agent
Muskegon, MI · On-site
$12.75 - $16.25/hr
... Front Desk Agent Full-Time/Part-Time Full-Time Number of Openings 1 Req Number GUE-26-00003 ... Knowledgeable service and helpful guidance will assure guests have a great experience and meet high ...
Front Desk Agent
Muskegon, MI · On-site
$12.75 - $16.25/hr
... Front Desk Agent Full-Time/Part-Time Full-Time Number of Openings 1 Req Number GUE-26-00003 ... Knowledgeable service and helpful guidance will assure guests have a great experience and meet high ...
IT Support Technician (Full-Time Onsite)
Center Line, MI · On-site
$20.25 - $27.75/hr
Help Desk: Provides Tier I support in a timely manner, utilizing escalation to Tier II as required. * Utilize help desk software to resolve entry-level issues. * Update helpdesk tickets to include ...
IT Support Technician (Full-Time Onsite)
Center Line, MI · On-site
$20.25 - $27.75/hr
Help Desk: Provides Tier I support in a timely manner, utilizing escalation to Tier II as required. * Utilize help desk software to resolve entry-level issues. * Update helpdesk tickets to include ...
IT Support Technician (Full-Time Onsite)
$20.25 - $27.75/hr
Help Desk: Provides Tier I support in a timely manner, utilizing escalation to Tier II as required. * Utilize help desk software to resolve entry-level issues. * Update helpdesk tickets to include ...
IT Support Technician (Full-Time Onsite)
$20.25 - $27.75/hr
Help Desk: Provides Tier I support in a timely manner, utilizing escalation to Tier II as required. * Utilize help desk software to resolve entry-level issues. * Update helpdesk tickets to include ...
Front Desk Hospitality Agent
$14 - $17.75/hr
It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope ... tables, help serve and take care of the breakfast and to respect HACCP Who We Look For:
Front Desk Hospitality Agent
$14 - $17.75/hr
It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope ... tables, help serve and take care of the breakfast and to respect HACCP Who We Look For:
Front Desk Hospitality Agent
Detroit, MI · On-site
$14 - $17.75/hr
It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope ... tables, help serve and take care of the breakfast and to respect HACCP Who We Look For:
Front Desk Hospitality Agent
Detroit, MI · On-site
$14 - $17.75/hr
It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope ... tables, help serve and take care of the breakfast and to respect HACCP Who We Look For:
Investigate and resolve IT Help Desk tickets. * Perform core system maintenance as needed. Qualifications: * Associates degree or equivalent in the Computer Science/Information field, from an ...
Investigate and resolve IT Help Desk tickets. * Perform core system maintenance as needed. Qualifications: * Associates degree or equivalent in the Computer Science/Information field, from an ...
(K1) Front Desk Receptionist
Sterling Heights, MI · On-site
$14 - $16/hr
... full-time Front Desk Receptionist ! Earn a competitive hourly wage of $14-$16 , plus a ... Not only do we help our students, but we also give back to our community by offering scholarships ...
Quick apply
(K1) Front Desk Receptionist
Sterling Heights, MI · On-site
$14 - $16/hr
... full-time Front Desk Receptionist ! Earn a competitive hourly wage of $14-$16 , plus a ... Not only do we help our students, but we also give back to our community by offering scholarships ...
Front Desk Coordinator
$14.75 - $19/hr
Location: Family Gentle Dentists - Woodhaven, MI Job Type: Full-time About Us At our practice ... Your organization, professionalism, and ability to multitask will help keep our office running ...
Front Desk Coordinator
$14.75 - $19/hr
Location: Family Gentle Dentists - Woodhaven, MI Job Type: Full-time About Us At our practice ... Your organization, professionalism, and ability to multitask will help keep our office running ...
Dental Front Desk
$19 - $24/hr
We are seeking a dental front desk to help answer phones, make appointment, do recall, check ... Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Opportunities for ...
Quick apply
Dental Front Desk
$19 - $24/hr
We are seeking a dental front desk to help answer phones, make appointment, do recall, check ... Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Opportunities for ...
Dental Front Desk
$19 - $24/hr
We are seeking a dental front desk to help answer phones, make appointment, do recall, check ... Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Opportunities for ...
Quick apply
Dental Front Desk
$19 - $24/hr
We are seeking a dental front desk to help answer phones, make appointment, do recall, check ... Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Opportunities for ...
Front Desk Coordinator
$15.25 - $19.75/hr
Refresh Dental - Center Line, MI Job Type: Full-time About Us At our practice, patient care isn't ... Your organization, professionalism, and ability to multitask will help keep our office running ...
Front Desk Coordinator
$15.25 - $19.75/hr
Refresh Dental - Center Line, MI Job Type: Full-time About Us At our practice, patient care isn't ... Your organization, professionalism, and ability to multitask will help keep our office running ...
Front Desk Coordinator
Garden City, MI · On-site
$15.25 - $19.75/hr
Dental Care of Michigan - Garden City, MI Job Type: Full-time About Us At our practice, patient ... Your organization, professionalism, and ability to multitask will help keep our office running ...
Front Desk Coordinator
Garden City, MI · On-site
$15.25 - $19.75/hr
Dental Care of Michigan - Garden City, MI Job Type: Full-time About Us At our practice, patient ... Your organization, professionalism, and ability to multitask will help keep our office running ...
Front Desk Coordinator
$15.25 - $19.75/hr
Dental Care of Michigan - Garden City, MI Job Type: Full-time About Us At our practice, patient ... Your organization, professionalism, and ability to multitask will help keep our office running ...
Front Desk Coordinator
$15.25 - $19.75/hr
Dental Care of Michigan - Garden City, MI Job Type: Full-time About Us At our practice, patient ... Your organization, professionalism, and ability to multitask will help keep our office running ...
Front Desk Coordinator
Shelby Township, MI · On-site
$14.75 - $19.25/hr
Dental Care of Michigan - Shelby Twp., MI Job Type: Full-time About Us At our practice, patient ... Your organization, professionalism, and ability to multitask will help keep our office running ...
Front Desk Coordinator
Shelby Township, MI · On-site
$14.75 - $19.25/hr
Dental Care of Michigan - Shelby Twp., MI Job Type: Full-time About Us At our practice, patient ... Your organization, professionalism, and ability to multitask will help keep our office running ...
Front Desk Coordinator
Center Line, MI · On-site
$15.25 - $19.75/hr
Refresh Dental - Center Line, MI Job Type: Full-time About Us At our practice, patient care isn't ... Your organization, professionalism, and ability to multitask will help keep our office running ...
Front Desk Coordinator
Center Line, MI · On-site
$15.25 - $19.75/hr
Refresh Dental - Center Line, MI Job Type: Full-time About Us At our practice, patient care isn't ... Your organization, professionalism, and ability to multitask will help keep our office running ...
Full Time Epic Help Desk information
What is the difference between Full Time Epic Help Desk vs Epic Support Analyst?
| Aspect | Full Time Epic Help Desk | Epic Support Analyst |
|---|---|---|
| Certifications | Epic certifications, Help Desk certifications | Epic certifications, IT support certifications |
| Work Environment | Help desk, support center, healthcare IT | Healthcare IT, support teams, hospital settings |
| Employer & Industry Usage | Hospitals, healthcare organizations, IT service providers | Healthcare providers, Epic software users, IT departments |
| Common Search & Comparison | Yes | Yes |
The Full Time Epic Help Desk primarily focuses on providing technical support and troubleshooting for Epic software users, often in a help desk or support center environment. The Epic Support Analyst also supports Epic systems but typically involves more in-depth analysis, issue resolution, and system optimization within healthcare IT teams. Both roles require Epic certifications and are vital in healthcare settings, but the Help Desk role emphasizes frontline support, while the Support Analyst involves more technical problem-solving and system analysis.
Job description
ABOUT US
Our mission is to provide complete hardware, software and support solutions, enabling clients to operate their businesses more successfully. In 1994, Omega Computer Services started as a small I.T. consulting firm and transformed over the years into a complete managed I.T. service provider. Now, Omega is one of the top managed I.T. service providers in Michigan. We pride ourselves on a strong company culture, made possible by our staff's commitment to upholding our five core values:
DO THE RIGHT THING | GROW OR DIE | PASSION FOR OUR WORK |HUMBLY CONFIDENT | WE LOVECUSTOMER SERVICE
WE CAN'T DO WHAT WE DO WITHOUT YOU
We are looking for a full-time Service Desk Technician (Level 1) to join our team, Monday - Friday 8:00 AM - 5:00 PM. This position assists with driving our mission by providing support to our clients with any issues they may experience. This position also contributes to our team by implementing best practices for the ultimate benefit of our clients.
KEY RESPONSIBILITIES
- Maintain high-quality end-user support for clients
- Diagnose and troubleshoot issues
- Provide resolutions in a professional and timely manner
- Document processes thoroughly, as a guide for future issues
QUALIFICATIONS
- Detail-oriented and highly organized
- Proven written and oral communication skills
- Possess an inclination for learning new technologies quickly
- Experience with or exposure to: Windows Server, Office365, Local Exchange, Active Directory services, Cloud Services, Multi-platform environments, Remote Access, Firewalls, LANs, WANs, VPNs