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Full Time Epic Adt Elbow Support Jobs (NOW HIRING)

Ohio Health

The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing ... the-elbow support. Manage service requests and incidentsin a timely manner; meet SLAs through ...

Ohio Health

The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing ... the-elbow support. Manage service requests and incidentsin a timely manner; meet SLAs through ...

Ohio Health

The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing ... the-elbow support. Manage service requests and incidentsin a timely manner; meet SLAs through ...

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Full Time Epic Adt Elbow Support information

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How much do full time epic adt elbow support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for full time epic adt elbow support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a full time Epic ADT elbow support?

A Full Time Epic ADT Elbow Support is a healthcare IT professional who assists end-users with questions and troubleshooting related to the Epic ADT (Admission, Discharge, Transfer) module. The 'elbow support' part refers to providing at-the-elbow assistance, meaning they work directly with clinical staff during go-lives, upgrades, or major workflow changes. Their role is to ensure that healthcare staff can efficiently use the Epic ADT system to manage patient admissions, discharges, and transfers. This position typically requires strong knowledge of Epic software, excellent communication skills, and experience in a healthcare environment.

What are the typical challenges faced by someone in a full time Epic ADT elbow support role, and how can they be addressed?

In a Full Time Epic ADT Elbow Support position, common challenges include quickly troubleshooting end-user issues with the Epic ADT (Admission, Discharge, Transfer) module, adapting to frequent system updates, and efficiently communicating solutions to clinical staff with varying technical backgrounds. Success in this role often depends on strong problem-solving skills and the ability to remain calm under pressure, especially during busy hospital shifts. Building rapport with both IT and clinical teams, staying up-to-date with Epic documentation, and participating in ongoing training can help address these challenges and ensure high-quality support.

What are the key skills and qualifications needed to thrive as a full time Epic ADT elbow support?

To thrive as a Full Time Epic ADT Elbow Support, you need a strong understanding of hospital workflows, Epic ADT (Admission, Discharge, Transfer) module functionality, and often a background in healthcare or IT. Familiarity with the Epic EMR system, Epic ADT certification, and ticketing systems like ServiceNow are typically required. Excellent problem-solving skills, patience, and clear communication are crucial for assisting end-users and collaborating with clinical staff. These skills ensure effective support during go-lives or system updates, minimizing downtime and enhancing user satisfaction.
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Full Time Epic Adt Elbow Support jobs near you
Infographic showing various Full Time Epic Adt Elbow Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

Epic Analyst 2 - Cupid Cardiology (Core Scope), Full Time, Days

Public Health Trust of Dade Co

Miami, FL • On-site

Full-time

Re-posted 28 days ago

Job description

Department: Jackson Memorial Hospital - Epic EHR, Cupid Cardiology (Core Scope)
Address: 1611 NW 12th Ave, Miami, Florida, 33136
Shift details: Full-Time, Days
Why Jackson:
Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine.
Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.
Location Perks
  • No State Income Tax - Florida's tax-friendly policies allow individuals and businesses to retain more of their earnings.
  • Multicultural Environment - A rich blend of Latin American, Caribbean, and international cultures creates a vibrant, inclusive community.
  • Year-Round Tropical Weather - With over 248 sunny days annually, Miami offers an ideal climate for outdoor living.
  • Global Connectivity - Miami International Airport offers direct access to major global markets, enhancing business and travel opportunities.

Summary
The Epic Analyst 2 serves as an intermediate-level professional responsible for the build, configuration, testing, and day-to-day support of assigned Epic modules. Operating with moderate independence, this role translates complex clinical or business requirements into efficient system solutions that enhance workflow efficiency, regulatory compliance, and patient care. The Analyst 2 manages standard enhancements and small-to-medium projects, provides advanced troubleshooting beyond basic support, and collaborates closely with operational leaders to ensure system functionality aligns with evidence-based practices.
Responsibilities
  • System Build & Maintenance: Independently performs moderate-complexity build, configuration, and maintenance tasks within the assigned Epic module(s) following established organizational standards and Epic Foundation guidelines.
  • Issue Resolution & Troubleshooting: Serves as a primary point of contact for routine to moderately complex application issues; performs root-cause analysis, executes fixes, and manages ticket queues to ensure timely resolution.
  • Operational Collaboration: Partners with clinical and operational stakeholders (e.g., physicians, nursing, lab, or billing leaders) to gather requirements, analyze workflows, and translate business needs into technical system solutions.
  • Testing & Quality Assurance: Develops and executes comprehensive test scripts for unit, integrated, and user acceptance testing (UAT); validates system functionality during upgrades, patches, and enhancement cycles.
  • Documentation & Training: Maintains accurate build documentation, workflow diagrams, and change control records; assists with the development of end-user training materials and provides "at-the-elbow" support during go-lives or optimization initiatives.
  • Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
  • Perform all other tasks as assigned.
  • Configure Cupid core scope functionality including cardiology-specific procedure catalogs and protocols.
  • Support cardiology-specific clinical documentation for inpatient and outpatient heart centers.
  • Manage integration points between Cupid, Radiant, and cardiac imaging systems.
  • Maintain cardiology preference lists and specialized order sets for cardiac procedures.
  • Support cardiovascular-specific reporting and registry data collection requirements.

Experience
Generally requires 4 to 6 years of experience in healthcare IT, clinical, or related field.
Education
  • High School diploma is required.
  • Bachelor's degree in related field is preferred.

Credentials
Epic certification in assigned specialty area is required.
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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