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Full Time Entry Level Remote It Support Jobs in California

MCM & Associates LLC

Radiology Physician

Novato, CA · Remote

$500K/yr

Diagnostic Radiologist 100% Remote Teleradiology $500K Base 100% Remote Work From Anywhere in the U ... 24/7 IT support, significant protected time off, and the flexibility to choose Full-Time, ...

Lancesoft INC

Radiology Physician

Novato, CA · Remote

$375K - $469K/yr

Nuance PowerScribe 360 24/7 IT Support Provided Location & Residency Requirements * Provider must ... Workstation Provided for remote candidates * Full-time opportunity may be available after contract ...

Vercel

IT Systems Engineer

San Francisco, CA · On-site +1

$116K - $174K/yr

Whether you're building our products, supporting our customers, growing our community, or shaping our story, you'll help define what comes next. About the Role: We're hiring an IT Systems Engineer to ...

ONRAD, inc.

Radiology Physician

Novato, CA · On-site +1

$375K - $469K/yr

Remote reading from your home(s) * Leading-edge reading environment, including AI capabilities * Full Medical Staff Support & 24/7 Operational & IT Support * Stable, Solvent and Profitable ...

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All JobsIt Support JobsFull Time Entry Level Remote It Support JobsFull Time Entry Level Remote It Support Jobs in California

Full Time Entry Level Remote It Support information

What are the key skills and qualifications needed to thrive as a full time entry level remote IT support professional?

To thrive as a Full Time Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and help desk software is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and delivering quality remote support to end-users.

What are some common challenges faced by entry-level remote IT support professionals, and how can they be addressed?

Entry-level remote IT support professionals often face challenges such as effectively troubleshooting issues without direct physical access to devices, managing clear communication with users of varying technical abilities, and handling multiple support tickets simultaneously. To address these challenges, it's important to develop strong remote diagnostic skills, utilize remote access tools efficiently, and maintain organized documentation of each case. Additionally, proactively asking clarifying questions and participating in regular team meetings can help improve communication and problem-solving abilities.

What is the difference between Full Time Entry Level Remote It Support vs Help Desk Technician?

AspectFull Time Entry Level Remote It SupportHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required
Work EnvironmentRemote, home-based setupTypically office or remote, depending on employer
Industry UsageCommon in IT support and tech companiesWidely used across various industries for user support
Search IntentLooking for remote entry-level IT support rolesSearching for help desk roles, often entry-level

Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting users. The main difference is that Full Time Entry Level Remote It Support emphasizes a remote, home-based position, while Help Desk Technician roles can be in-office or remote. Both require similar certifications and serve similar functions in supporting users and maintaining IT systems.

What is a full time entry level remote IT support?

A Full Time Entry Level Remote IT Support job involves assisting users with technical issues related to computer hardware, software, networks, and other IT systems, all while working remotely. Individuals in this role provide troubleshooting, resolve basic technical problems, and escalate more complex issues to higher-level technicians. This position is ideal for those new to the IT field and looking to gain hands-on experience, as it typically requires basic computer knowledge and strong communication skills. Full-time remote roles offer the flexibility to work from home while still being part of a team that supports an organization’s technology needs.
What are popular job titles related to Full Time Entry Level Remote It Support jobs in California? For Full Time Entry Level Remote It Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Full Time Entry Level Remote It Support jobs in California look for? The top searched job categories for Full Time Entry Level Remote It Support jobs in California are:
What cities in California are hiring for Full Time Entry Level Remote It Support jobs? Cities in California with the most Full Time Entry Level Remote It Support job openings:
Full Time Entry Level Remote It Support jobs near you
Infographic showing various Full Time Entry Level Remote It Support job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

IT Specialist (PLCYPLN)

Defense Human Resources Activity

Seaside, CA • On-site, Remote

$121K - $172K/yr

Full-time

Re-posted 7 days ago

Job description

Summary
As an IT Specialist (Policy & Planning) at DMDC, you will lead enterprise infrastructure using ITIL and ITSM (ServiceNow) to resolve challenges, optimize services, and develop SLAs. Lead cross-functional teams, leverage analytics for improvement, and shape IT policies. You will advise senior leadership, manage strategic projects (agile/traditional), and architect IT solutions directly impacting Department of War (DoW) missions.
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Duties
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As a IT Specialist (PLCYPLN) at the GS-2210-13 some of your typical work assignments may include:
  • Resolves the complete range of problems within the scope of the IT infrastructure support and refers problems requiring highly specialized expertise to the appropriate IT specialty office. Also conducts trends analyses to identify areas where additional training and assistance is needed and initiating appropriate action, such as defining new training requirements.
  • Consults with experts in other specialty areas to develop integrated action plans, issues technical bulletins via the intranet to inform customers of problems and to instruct them intaking necessary actions and develops and updates customer support policies and procedures to ensure appropriate responses to future incidents of a similar nature.
  • Reviews technical and design specifications; recommends changes as needed, to address customer support requirements; develops specifications for user instruction manuals based on customer's needs; and defines procedures for providing post-implementation support.
  • Plans, implements, and manages problem management systems designed to effectively recognize, report, track, and resolve problems and evaluate the feasibility of adapting new methods to enhance customer satisfaction.
  • Represents the infrastructure support branch and the IT Operations Division in planning for the installation and implementation of new systems, e.g., to upgrade to a new operating system and lead efforts to define post-implementation support requirements.
  • Develops service level agreements (SLAs) that define requirements and expectations for the delivery of infrastructure support services and develops and implements performance criteria to ensure that requirements are achieved.
  • Prepares and presents briefings to senior agency management on complex/ controversial IT problems and issues.
  • Evaluates and makes recommendations concerning overall plans and proposals for complex agency IT projects impacting the accomplishment of DOD strategic directives, including new interpretations and recommendations for additional policies and interpretive guidance.

Requirements
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Conditions of employment
  • Must be a U.S. Citizen
  • Occasional Travel
  • Work Schedule: Full-time
  • Males born after 12-31-59 must be registered for Selective Service
  • Suitable for Federal employment, determined by a background investigation
  • May be required to successfully complete a probationary period
  • Overtime: Occasionally
  • Tour of Duty: Flexible
  • Recruitment Incentives: May be authorized at management's discretion
  • Fair Labor Standards Act (FLSA): Exempt
  • Financial Disclosure: Not Required
  • Telework Eligibility: This position is telework eligible
  • Certification: Position requires IAT Level 2 professional certification within 6 months or less of entrance on duty. (Certification requirements are in accordance with DoD 8570.01-M, Information Assurance Workforce Improvement Program or DoDD 8140).

Qualifications
You may qualify at the GS-13, if you fulfill the following qualifications:
A. One year of specialized experience at or above the GS-12 grade level or equivalent under other pay systems in the Federal service, military, or private sector:
  • Broad and in-depth knowledge of ITIL Management Practices including the use of ITSM ticketing systems (e.g. ServiceNow) to achieve those best practices
  • Prior experience developing and executing communication plans targeting various customer bases
  • Demonstrated experience using data analytics to inform continuous process improvement.
  • Strong communication and interpersonal skills across all mediums (e.g. written and verbal)
  • Prior experience leading cross functional teams
  • Strong understanding of project management principles (both traditional and agile)

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210 series. Requirements for the 2210 series as listed below: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
This is an open continuous announcement to fill current and future vacancies
RE-EMPLOYED ANNUITANT: This position DOES NOT meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF?ver=LQ7feWw-8-5DI2tceUpmgA%3d%3d
All applicants must meet qualifications and eligibility criteria by the closing date of the announcement.
Males born after 12-31-59 must be registered or exempt from Selective Service (see Who Needs to Register | Selective Service System : Selective Service System (sss.gov))
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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