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Full Time Director User Research Jobs (NOW HIRING)

Home Depot

User Experience Director

Atlanta, GA · On-site

The User Experience Director will lead a team of UX designers, researchers, and principal-level practitioners responsible for shaping experiences across key business domains at The Home Depot. This ...

Smartsheet

Manager, UX Research

$155K - $187K/yr

You will report to our Director, UX Research. This role is fully remote and open to candidates ... Employer subsidized medical/vision and dental coverage for full-time employees * 401k Match to help ...

Lorven Technologies

UX Designer

Alameda, CA · On-site

Our client seeks an UX Designer f or a Full Time project in Alameda, CA Below is the detailed ... Design Systems & UI Standards, Experience conducting user research, surveys, and usability ...

ACI Infotech

UI/UX Designer

Atlanta, GA · On-site

Role: UI/UX Designer Duration: Full Time / Contract -W2 Location: Atlanta, GA ( On-Site) Accepting H1B Transfer Cases. Experiences Required for This Role UX Research - At least 3 years of experience ...

ACI Infotech

UI/UX Designer

Atlanta, GA · On-site

Role: UI/UX Designer Duration: Full Time / Contract -W2 / C2C ( ONLY LOCALS) Location: Atlanta, GA ... Conduct primary and secondary user research * Conduct and evaluate quantitative and qualitative ...

Prysm Technology

UX/UI Designer

Herndon, VA · On-site

... research findings to stakeholders. - Willingness to work onsite full time in McLean, VA. Preferred Qualifications: - Portfolio (website, case studies, or work samples) demonstrating UX research ...

ACI Infotech

UI/UX Designer

Atlanta, GA · On-site

Role: UI/UX Designer Duration: Full Time / Contract -W2 Location: Atlanta, GA ( On-Site) Accepting ... Conduct primary and secondary user research * Conduct and evaluate quantitative and qualitative ...

HSA Bank

Manager, UX & UI Design

Milwaukee, WI · On-site

$114K/yr

The UX Designer is responsible for leading user research, product discovery, interaction design ... Self-directed, proactive, and comfortable working in fast-paced, iterative environments with ...

HSA Bank

Manager, UX & UI Design

Milwaukee, WI · On-site

$114K/yr

The UX Designer is responsible for leading user research, product discovery, interaction design ... Self-directed, proactive, and comfortable working in fast-paced, iterative environments with ...

Prysm Technology

UX/UI Designer

Herndon, VA

User Research & Analysis Plan and conduct user research activities including interviews, usability ... and research findings to stakeholders. Willingness to work onsite full time in McLean, VA.

HSA Bank

Manager, UX & UI Design

Milwaukee, WI · On-site

$114K/yr

The UX Designer is responsible for leading user research, product discovery, interaction design ... Self-directed, proactive, and comfortable working in fast-paced, iterative environments with ...

Photon

UI/UX Designer | Onshore

Dallas, TX · On-site

User Research & Analysis: Conduct user research to understand customer behaviors, needs, and ... available for full time employees. This position is available for independent contractors No ...

NBCUniversal

UX Researcher

Manhattan, NY · Hybrid

Reporting to the Senior Director of User Research and Consumer Insights, they will collaborate with cross functional partners across Product, Design, Analytics, and Product Marketing, and will ...

New

NBCUniversal

UX Researcher

New York, NY · Hybrid

Reporting to the Senior Director of User Research and Consumer Insights, they will collaborate with cross functional partners across Product, Design, Analytics, and Product Marketing, and will ...

New

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Full Time Director User Research information

See salary details

$57.5K

$191.3K

$230.5K

How much do full time director user research jobs pay per year?

As of Aug 1, 2026, the average yearly pay for full time director user research in the United States is $191,320.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,500.00 and $229,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Director User Research vs User Research Manager?

AspectFull Time Director User ResearchUser Research Manager
ResponsibilitiesOversees entire user research strategy, leads teams, sets research goalsManages research projects, supervises research staff, ensures project delivery
Required CredentialsAdvanced degrees (e.g., Master’s, PhD), extensive research experience, leadership skillsBachelor’s or Master’s in relevant fields, experience in user research, team management skills
Work EnvironmentStrategic leadership, cross-department collaboration, executive meetingsProject-focused, team supervision, coordination with product teams

The Full Time Director User Research typically holds a higher strategic leadership role, overseeing research initiatives at an organizational level, while the User Research Manager focuses on managing research projects and teams. Both roles require strong research credentials, but the director position emphasizes leadership and strategic planning.

More about Full Time Director User Research jobs
What job categories do people searching Full Time Director User Research jobs look for? The top searched job categories for Full Time Director User Research jobs are:
Full Time Director User Research jobs near you
Infographic showing various Full Time Director User Research job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $191,320 per year, or $92 per hour.

User Experience Director

Home Depot

Atlanta, GA • On-site

Full-time

Posted 11 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,399 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The User Experience Director will lead a team of UX designers, researchers, and principal-level practitioners responsible for shaping experiences across key business domains at The Home Depot. This leader will leverage their background in user-centered design, research, strategy, and organizational leadership to define and drive experience vision, influence product direction, and deliver measurable business outcomes.
This role leads a large UX organization of approximately 20-30 designers and researchers through a team of leaders, including at least four direct reports. The ideal candidate has experience leading other leaders, building high-performing teams, developing talent, and creating an environment where design excellence, customer focus, and operational effectiveness thrive.
The Director will partner closely with Product Management, Engineering, Operations, Insights, and business stakeholders to identify opportunities, align priorities, and guide teams in solving complex problems through research-informed and data-driven decision making. They will help define long-term experience strategies while ensuring teams are delivering meaningful outcomes for customers, associates, and the business.
Success in this role requires the ability to navigate ambiguity, influence senior leaders, and connect experience strategy to business objectives. The ideal candidate brings experience working in retail, B2B, and/or enterprise environments and has a track record of leading teams responsible for complex systems, workflows, and digital products at scale.
This leader is a strong communicator and storyteller who can translate customer needs, business priorities, and technical constraints into a shared vision that drives alignment and action across the organization.
Key Responsibilities:
  • 50% Experience, Design Strategy and Planning - Consistently monitor and understand customer experience KPIs and Metrics to ensure initiatives deliver value
  • Create and communicate comprehensive end-to-end experience design strategies that are data-informed and evidence-driven
  • Collaborate with all necessary partners and stakeholders to cast a broad vision of where our customer's holistic experience should be and how we get there
  • Leverage and/or create artifacts such as end-to-end customer journey maps to tell the story of where customer friction exists (online, in person, on the phone, etc.)
  • 30% Influence - Activate and conduct competitive and comparative research and analysis to formulate point-of-views on how all customer segments desire to do business with The Home Depot Leverage all available or needed artifacts, assets, studies, insights, and resources to tell the stories that will change mindsets
  • 20% Leadership and Development - Shapes and supports experience design leaders (direct reports) who can strengthen The Home Depot's user experience, improve upon existing capabilities, and develop others who understand and advocate for experience excellence across the enterprise Attracts, retains, develops, and motivates experience design talent Manages and coordinates strategic direction for staff Provides leadership, mentoring, and coaching to direct reports and other senior non-direct report UX leaders

Direct Manager/Direct Reports:
  • This Position typically reports to Sr. Director User Experience
  • This Position typically has 4-5 Direct Reports

Travel Requirements:
  • Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • Proficient in communicating, building influence, and developing relationships with functional and technical leaders across all levels in the organization
  • Proficient in defining, communicating, and driving end-to-end customer journey improvements
  • Ability to communicate, advocate for, and demonstrate the value of user experience design and research concisely, confidently, and effectively.
  • Proficient in shaping, aligning, and guiding the execution of strategic directions
  • Proficient in managing and developing direct reports who lead others
  • Experience leading user experience teams in a fast-paced agile environment

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 10

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • Decision Quality
  • Persuades
  • Optimizes Work Processes
  • Customer Focus
  • Financial Acumen
  • Organizational Savvy
  • Excellent decision-making and problem-solving skills
  • Solid understanding of user-centered design processes and ability to balance customer needs with business goals in developing solutions
  • Proven analytical ability with demonstrated financial business planning skills
  • Ability to effectively negotiate conflict and persuade others on the merits of a design or other user experience solution
  • Demonstrated ability to develop innovative solutions
  • Ability to assess, prioritize, and negotiate across the business, technical, and system constraints
  • Ability to quickly immerse into corporate culture and align with the priorities and needs

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Social media

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