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Full Time Dating Site Chat Moderator Jobs (NOW HIRING)

Fashionphile

Supervisor, Client Concierge

Lehi, UT

Understanding of multi-channel customer service delivery across calls, site chat, video chat, text ... This post may be updated as new market data becomes available and is accurate as of the date of ...

FASHIONPHILE

Supervisor, Client Concierge

Lehi, UT

Understanding of multi-channel customer service delivery across calls, site chat, video chat, text ... This post may be updated as new market data becomes available and is accurate as of the date of ...

Fashionphile

Supervisor, Client Concierge

Lehi, UT

Understanding of multi-channel customer service delivery across calls, site chat, video chat, text ... This post may be updated as new market data becomes available and is accurate as of the date of ...

FASHIONPHILE

Supervisor, Client Concierge

Lehi, UT · On-site

Understanding of multi-channel customer service delivery across calls, site chat, video chat, text ... This post may be updated as new market data becomes available and is accurate as of the date of ...

Ready Contractors

Chat Support Agent

Wilson, NC

$35 - $80/hr

... 25 full-time employees. We specialize in providing affordable, dependable, and high-quality ... site preparation, utility work, grading, and much more. With our own fleet of machinery and ...

New

Lindi Construction Group Inc

$63K - $82K/yr

Let's chat about your project and give you a free estimate. We offer a full range of contracting ... Employment Type: Full Time Salary: $63,630 - $80,000 Annual Bonus/Commission: No

New

Paylocity

Chat Service Representative

Meridian, ID · On-site

$15 - $20.50/hr

Job Type Full-time Description Paylocity is an award-winning provider of cloud-based HR and payroll ... Candidates must be able to work on-site five days per week during designated work hours. Position ...

Steel Service Corporation

SITE MANAGER

Flowood, MS · On-site

Job Status : Full Time Reports To : President/Project Management Amount of Travel Required: 50 ... Ensure all subcontractors are up to date on field use drawings. * Responsible for making decisions ...

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Showing results 21-40

All JobsDating Site Chat Moderator JobsFull Time Dating Site Chat Moderator Jobs

Full Time Dating Site Chat Moderator information

See salary details

$19K

$69K

$113.5K

How much do full time dating site chat moderator jobs pay per year?

As of Aug 9, 2026, the average yearly pay for full time dating site chat moderator in the United States is $69,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $102,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Dating Site Chat Moderator vs Customer Support Agent?

AspectFull Time Dating Site Chat ModeratorCustomer Support Agent
CredentialsBasic customer service skills, online communication experienceCustomer service training, communication skills
Work EnvironmentOnline, chat-based platform, flexible hoursOffice or remote, phone and chat support
Industry UsageOnline dating, social platformsVarious industries including retail, tech, services
Search & Comparison IntentRoles involving moderation, online community managementCustomer service, client support roles

Full Time Dating Site Chat Moderators focus on monitoring and managing online chats to ensure a safe environment, while Customer Support Agents handle client inquiries and resolve issues across various channels. Both roles require strong communication skills but differ in their primary functions and work settings.

What are the most commonly searched types of Dating Site Chat Moderator jobs? The most popular types of Dating Site Chat Moderator jobs are:
What states have the most Full Time Dating Site Chat Moderator jobs? States with the most job openings for Full Time Dating Site Chat Moderator jobs include:
What job categories do people searching Full Time Dating Site Chat Moderator jobs look for? The top searched job categories for Full Time Dating Site Chat Moderator jobs are:
Full Time Dating Site Chat Moderator jobs near you
Infographic showing various Full Time Dating Site Chat Moderator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $69,025 per year, or $33.2 per hour.

Supervisor, Client Concierge

Fashionphile

Lehi, UT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Fashionphile rating

9.1

Company rating: 9.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

FASHIONPHILE is more than just fashion - we're revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.
About the Opportunity
The FASHIONPHILE Contact Center Supervisor is a key leader who guides and inspires a high-performing team of Client Concierges in a busy contact center. This role focuses on delivering exceptional luxury service and fostering client retention and loyalty via calls, site chats, video chats, texts, and emails. The Concierge Supervisor collaborates with cross-functional teams, monitors performance metrics, and champions department goals, while cultivating a culture of excellence and driving continuous improvement to enhance the overall customer experience. Work schedule is Wednesday - Sunday, and must be located in Nevada or Utah.
Responsibilities include
  • Lead and mentor the Concierge team: Guide and inspire a collaborative team environment, promoting exceptional customer service and professional development.
  • Track and analyze performance metrics: Monitor service volume, quality assurance, customer retention, and response timeliness to drive continuous improvement and ensure team goals are met.
  • Develop and implement training programs: Create and execute training programs to 1) onboard new team members and 2) update both the Concierge team and the broader client-facing team members on products, services, customer response and service strategies, and operational procedures, ensuring consistent, high-quality service delivery
  • Address escalated cases: Effectively address and resolve escalated cases, ensuring client satisfaction and swift issue resolution. This includes serving as the second point of contact for customer issues and owning the resolution of BBB complaints and negative customer reviews in partnership with the CX strategy team.
  • Contribute to continuous improvement: Leveraging contact data, identify trends in contact drivers and resolution time to develop and implement service enhancements and customer experience optimizations.
  • Cross-Functional Collaboration: Collaborate with other departments to align team performance with overall company objectives and advocate for a superior client experience.
What We're Looking For
  • 5 years of experience in customer service/contact center/retail
  • 2 years of leadership or supervisor experience
  • Ability to work weekends
  • Proficiency in Salesforce, RingCentral, Powerfront & Google Suite
  • Analytical approach to driving continuous improvements, including a focus on Quality Assurance
  • Experience in eCommerce, luxury retail, or the luxury resale industry
  • Understanding of multi-channel customer service delivery across calls, site chat, video chat, text, and email
  • Proven ability to innovate and develop creative solutions to complex customer challenges
  • Experience in leading teams through periods of change or growth
  • Proven track record in coaching and cultivating team members
  • Thorough familiarity with quality assurance practices
  • Ability to work on-site with flexible shifts, including weekends, holidays, and evenings

What We Offer

  • Medical, Dental and Vision Coverage
  • FSA options for Medical, Dependent Care & Commuter Benefits
  • Paid Time off, Paid Sick Time, and Paid Holidays
  • 401(k) with generous match program
  • Free Life Insurance and AD&D
  • Long Term Disability Insurance
  • Employee Discount
Payscale

FASHIONPHILE reasonably expects the range to be $55,000-$62,000 for this position in our remote location and offers an Annual Bonus Opportunity aligned to our Supervisor level. Offered compensation will vary based on (a) location; (b) individual candidate qualifications; and (c) individual candidate experience. This post may be updated as new market data becomes available and is accurate as of the date of this posting. FASHIONPHILE reserves the right to modify this information at any time, subject to applicable law.

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