Experience in customer success, solutions engineering, technical account management, or support engineering at a B2B technology company. * Excellent communication skills-able to explain complex ...
Experience in customer success, solutions engineering, technical account management, or support engineering at a B2B technology company. * Excellent communication skills-able to explain complex ...
Customer Success Engineer
$120K - $140K/yr
Role We are looking for a Customer Success Engineer to join our growing team and support our customers! In this role, you will support our mid-market customer base by understanding their technical ...
Customer Success Engineer
$120K - $140K/yr
Role We are looking for a Customer Success Engineer to join our growing team and support our customers! In this role, you will support our mid-market customer base by understanding their technical ...
About the Opportunity A Customer Success Engineer (CSE) for Cortex XDR ensures customers maximize value from their security investment through technical guidance, troubleshooting, and deployment ...
About the Opportunity A Customer Success Engineer (CSE) for Cortex XDR ensures customers maximize value from their security investment through technical guidance, troubleshooting, and deployment ...
The Role This is a unique opportunity for a technically minded operator operate as one of the first customer success engineers in the company. You'll partner closely with product, design, engineering ...
The Role This is a unique opportunity for a technically minded operator operate as one of the first customer success engineers in the company. You'll partner closely with product, design, engineering ...
Customer Success Engineer
$140K - $180K/yr
... Customer Success Engineer to be the technical owner of that relationship from day one. This is a ... Generous Medical, Dental, and Vision coverage for full-time employees * Flexible time off * 401k to ...
Customer Success Engineer
$140K - $180K/yr
... Customer Success Engineer to be the technical owner of that relationship from day one. This is a ... Generous Medical, Dental, and Vision coverage for full-time employees * Flexible time off * 401k to ...
Customer Success Engineer
San Francisco, CA · On-site
$190/hr
Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...
Customer Success Engineer
San Francisco, CA · On-site
$190/hr
Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...
Customer Success Engineer
Denver, CO · On-site
$100K - $140K/yr
We are looking for a technically fluent, commercially minded Customer Success Engineer to join our team. In this hybrid role, you will serve as the technical lead and primary point of contact ...
Customer Success Engineer
Denver, CO · On-site
$100K - $140K/yr
We are looking for a technically fluent, commercially minded Customer Success Engineer to join our team. In this hybrid role, you will serve as the technical lead and primary point of contact ...
The Role This is a unique opportunity for a technically minded operator operate as one of the first customer success engineers in the company. You'll partner closely with product, design, engineering ...
Quick apply
The Role This is a unique opportunity for a technically minded operator operate as one of the first customer success engineers in the company. You'll partner closely with product, design, engineering ...
Customer Success Engineer
Salt Lake City, UT · On-site
$190/hr
Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...
Customer Success Engineer
Salt Lake City, UT · On-site
$190/hr
Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...
Customer Success Engineer
New York, NY · On-site
$190/hr
Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...
Customer Success Engineer
New York, NY · On-site
$190/hr
Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...
Customer Success Engineer
$110K - $180K/yr
... developers. What you'll do * Troubleshoot and resolve issues our customers encounter with our product * Able to communicate technology in a simple manner * Writing tests and automation are a plus
Quick apply
Customer Success Engineer
$110K - $180K/yr
... developers. What you'll do * Troubleshoot and resolve issues our customers encounter with our product * Able to communicate technology in a simple manner * Writing tests and automation are a plus
Customer Success Engineer (Americas)
$140K - $175K/yr
... Engineer Our Customer Success team - The Heartbeat of Deepgram - sits at the intersection of customers, product, and growth. We don't just "manage accounts." We make Deepgram succeed inside our ...
Customer Success Engineer (Americas)
$140K - $175K/yr
... Engineer Our Customer Success team - The Heartbeat of Deepgram - sits at the intersection of customers, product, and growth. We don't just "manage accounts." We make Deepgram succeed inside our ...
Customer Success Engineer
Los Altos, CA · On-site
$110K - $160K/yr
Descope is a developer-first identity provider for customers, partners, and AI agents. Our drag & drop approach to identity enables developers to easily deploy authentication, MFA, SSO, and MCP / AI ...
Customer Success Engineer
Los Altos, CA · On-site
$110K - $160K/yr
Descope is a developer-first identity provider for customers, partners, and AI agents. Our drag & drop approach to identity enables developers to easily deploy authentication, MFA, SSO, and MCP / AI ...
Customer Success Engineer
Rockville, MD · On-site
$100K - $120K/yr
In this role, you'll be on the front lines of customer success--troubleshooting technical issues, supporting production environments, and partnering closely with engineering, product, and customer ...
Customer Success Engineer
Rockville, MD · On-site
$100K - $120K/yr
In this role, you'll be on the front lines of customer success--troubleshooting technical issues, supporting production environments, and partnering closely with engineering, product, and customer ...
Customer Success Engineer
Greenwood Village, CO · On-site
$70K - $115K/yr
Description The Customer Success Engineer is responsible for providing high-quality, comprehensive technical support for the Pathify platform. In this dynamic role, you'll need to demonstrate ...
Quick apply
Customer Success Engineer
Greenwood Village, CO · On-site
$70K - $115K/yr
Description The Customer Success Engineer is responsible for providing high-quality, comprehensive technical support for the Pathify platform. In this dynamic role, you'll need to demonstrate ...
Customer Success Engineer, Chicago
Chicago, IL · On-site +1
Louis Why You'll Love This Role The Customer Success Engineer (CSE) is the primary post-sales customer advocate. As a CSE you are hyper-focused on ensuring adoption is achieved and value is realized ...
Customer Success Engineer, Chicago
Chicago, IL · On-site +1
Louis Why You'll Love This Role The Customer Success Engineer (CSE) is the primary post-sales customer advocate. As a CSE you are hyper-focused on ensuring adoption is achieved and value is realized ...
Customer Success Engineer/Devops
Boston, MA · On-site
$150K - $200K/yr
About the Role We're building out the Customer Success Engineering team at Postman, and we need business-minded engineers who can solve real problems at scale. You will partner closely with Customer ...
Customer Success Engineer/Devops
Boston, MA · On-site
$150K - $200K/yr
About the Role We're building out the Customer Success Engineering team at Postman, and we need business-minded engineers who can solve real problems at scale. You will partner closely with Customer ...
Optical Customer Success Engineer
Coppell, TX · On-site
$126K - $285K/yr
At Nokia, our Optical Customer Success Engineers (CSEs) are based right in the same country as our customers, so they're always close at hand to provide expert support. CSEs are true subject matter ...
Optical Customer Success Engineer
Coppell, TX · On-site
$126K - $285K/yr
At Nokia, our Optical Customer Success Engineers (CSEs) are based right in the same country as our customers, so they're always close at hand to provide expert support. CSEs are true subject matter ...
At Nokia, our Optical Customer Success Engineers (CSEs) are based right in the same country as our customers, so they're always close at hand to provide expert support. CSEs are true subject matter ...
At Nokia, our Optical Customer Success Engineers (CSEs) are based right in the same country as our customers, so they're always close at hand to provide expert support. CSEs are true subject matter ...
Customer Success Engineer, Enterprise Engineering
Los Angeles, CA · On-site
$170K - $190K/yr
This Customer Success Engineer will operate at the intersection of engineering, product, and customer partnership-working directly with enterprise sellers and their technical teams to design ...
Customer Success Engineer, Enterprise Engineering
Los Angeles, CA · On-site
$170K - $190K/yr
This Customer Success Engineer will operate at the intersection of engineering, product, and customer partnership-working directly with enterprise sellers and their technical teams to design ...
Full Time Customer Success Engineer information
See salary details
$11.54 - $14.79
9% of jobs
$17.60 is the 25th percentile. Wages below this are outliers.
$14.79 - $18.05
19% of jobs
The median wage is $20.90 / hr.
$18.05 - $21.31
26% of jobs
$24.09 is the 75th percentile. Wages above this are outliers.
$21.31 - $24.56
26% of jobs
$24.56 - $27.82
11% of jobs
$27.82 - $31.08
4% of jobs
$31.08 - $34.33
3% of jobs
$34.33 - $37.59
2% of jobs
$37.59 - $40.84
0% of jobs
$40.84 - $44.10
0% of jobs
$44.10 - $47.36
1% of jobs
$11
$24
$47
How much do full time customer success engineer jobs pay per hour?
What engineer makes $500,000 a year?
What engineers make $300,000 a year?
What is a typical CSM salary?
What engineers make $200,000 a year?
Job description
Today, we build video sensors with state-of-the-art AI agents that answer any question, anywhere in their environments. Our systems can automatically detect and reason about any physical activity captured on camera, from security incidents (e.g. perimeter intrusion, theft, LPR), to safety monitoring (e.g. PPE detection, injured people), to operational efficiency (e.g. material tracking, congestion monitoring). We offer both long range wireless (1km range) and wired sensor variants to suit any deployment.
Our co-founders Xerxes and Philip are passionate about empowering our partners in the fast approaching world of physical AI and robotics. We are a small, fast growing team who hail from Anduril, Tesla, Uber, and the U.S. Special Forces.
The RoleSpecter is hiring a customer success manager to own the post-deployment experience for every customer on the platform. You'll manage the handoff of new accounts from business development and deployments into steady-state operations, ensure customers are getting full value from the Specter platform, and serve as the voice of the customer inside engineering. This role sits at the intersection of technical support, relationship management, and product feedback-you'll be the person who makes sure customers succeed, and that their feedback reaches the right engineers with the right context to act on it.
Responsibilities:
- Manage the handoff of new customer accounts from BD and deployments into ongoing operations, with clear documentation and defined success criteria.
- Own the health and utilization of the Specter platform across all active customers, proactively identifying underutilization or emerging issues.
- Serve as the primary ongoing technical point of contact for customers-fielding questions, troubleshooting issues, and coordinating escalations to engineering.
- Route and contextualize customer feedback to engineering teams, helping prioritize feature requests and bug reports alongside existing engineering requirements.
- Collaborate with BD to support account reviews, renewals, and expansion conversations with data-driven usage insights.
- Identify recurring customer pain points and work with product and engineering to develop scalable solutions.
- Build and maintain customer-facing documentation, training materials, and onboarding playbooks.
Qualifications:
- Strong technical aptitude-ability to troubleshoot across web applications, APIs, cloud infrastructure, and data pipelines.
- Experience in customer success, solutions engineering, technical account management, or support engineering at a B2B technology company.
- Excellent communication skills-able to explain complex technical concepts to non-technical stakeholders and translate vague customer complaints into actionable engineering tickets.
- Highly organized with a systematic approach to account management, documentation, and cross-functional coordination.
- Comfort with data analysis and dashboards that track customer health and platform utilization.
- A proactive, ownership-driven mindset-identifies and addresses issues before customers escalate.
- Interest in physical AI, IoT, or large-scale distributed sensing systems.