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Full Time Customer Service Manufacturing Jobs in Silver Spring, MD

Fresh Creative Cuisine

Customer Service

Baltimore, MD · On-site

$18 - $24/hr

Customer Service Agent needed for rapidly growing food manufacturing company in a fast paced, dynamic office environment. Responsibilities: Customer Service and Order Processing: * Answer main ...

Fresh Creative Cuisine

Customer Service

Baltimore, MD · On-site

$18 - $24/hr

Customer Service Agent needed for rapidly growing food manufacturing company in a fast paced, dynamic office environment. Responsibilities: Customer Service and Order Processing: * Answer main ...

Level One Personnel

Customer Service

Rockville, MD · On-site

Pay: $20 Hours: Full-Time. Responsibilities * Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and ...

Shopexim

Customer Service

Baltimore, MD

$16 - $20/hr

Baltimore, Maryland Employment Type: Full-Time Position Summary At Shopexim Pack & Ship, we believe every customer deserves a five-star experience. We are looking for a friendly, dependable, and ...

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Full Time Customer Service Manufacturing information

See Silver Spring, MD salary details

$10

$19

$27

How much do full time customer service manufacturing jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for full time customer service manufacturing in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is customer service in manufacturing?

Customer service in manufacturing involves supporting clients by addressing inquiries, resolving issues, and providing product information to ensure customer satisfaction. It often requires communication skills, product knowledge, and coordination with production or sales teams to meet customer needs effectively.

What are the most commonly searched types of Customer Service Manufacturing jobs in Silver Spring, MD?

The most popular types of Customer Service Manufacturing jobs in Silver Spring, MD are:

What are popular job titles related to Full Time Customer Service Manufacturing jobs in Silver Spring, MD?

For Full Time Customer Service Manufacturing jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Full Time Customer Service Manufacturing jobs in Silver Spring, MD look for?

The top searched job categories for Full Time Customer Service Manufacturing jobs in Silver Spring, MD are:

Full Time Customer Service Manufacturing jobs near you
Infographic showing various Full Time Customer Service Manufacturing job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Customer Service Representative-2nd shift

Roto-Rooter Services Company

Linthicum, MD

$17 - $19/hr

Full-time, Contractor, Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Roto-Rooter rating

6.6

Company rating: 6.6 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

201st of 281 rated repair and maintenance companies

Job description

Call Center Customer Service Representative, 2nd Shift 

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.

If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits.

Hiring immediately for Customer Service Representative for second shift, which may include Saturdays and Sundays. Bilingual skills preferred, but not required. This is a full-time customer service position at Roto-Rooter’s Baltimore-area call center, located in Linthicum, MD, operating on the evening shift (until 10:00 p.m.).  The hourly pay rate for this position is $17.00-$19.00, depending on experience.


  • Be the first point of contact with our customers.
  • Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
  • Data entry, including customer contact information and relevant details concerning their plumbing problems.
  • Schedule a service call based on customer’s availability and convenience.
  • Discuss additional services and products we have available that may be helpful.
  • Be a trusted informational resource for Roto-Rooter customers.

  • Bilingual skills are a plus!
  • Highschool diploma or equivalent 
  • Strong customer service focus
  • AS400 knowledge is preferred
  • Prior call center experience is helpful
  • Able to work in a fast-paced environment
  • Excellent oral and written communication skills
  • A Working knowledge of Microsoft Word and Excel programs
  • Self-starter who is organized and thorough with attention to detail

At Roto-Rooter, we believe our most significant investment is in our employees.  We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:

  • Medical insurance with a Prescription Drug Card
  • Accident and Critical Illness Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Training
  • Life Insurance
  • Matching 401K Retirement Savings Plan
  • Tuition Reimbursement
  • Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.


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