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Full Time Customer Service Manufacturing Jobs in Rochester, NY

Gerber Collision & Glass

CSR

Rochester, NY · On-site

$16 - $22/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work ...

The Boyd Group

CSR

Rochester, NY · On-site

$16 - $22/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work ...

Agiliti

Customer Service Technician

Rochester, NY · On-site

$17.35 - $26.72/hr

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including ... Customer Service Technician I Company: Agiliti Location City: Rochester Location State: Minnesota ...

The Boyd Group

CSR

Rochester, NY · On-site

$16 - $22/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a ...

Agiliti

Customer Service Technician

Rochester, NY

$17.35 - $26.72/hr

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including ... Customer Service Technician I Company: Agiliti Location City: Rochester Location State: Minnesota ...

The Boyd Group

CSR

Rochester, NY · On-site

$16 - $22/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work ...

Domino's

Customer Service Representative

Newark, NY · On-site

$16 - $18.50/hr

... or full time. You'll have plenty of time left over for school, hanging with your friends, or ... We are searching for qualified customer service reps with personality and people skills. We're ...

Wegmans

Produce Customer Service

Canandaigua, NY · On-site

$16.50 - $17/hr

Wegmans Food Manufacturing Discover the dynamic teams that work together to produce high-quality ... Customer Service (Video, Opens in Modal) Our store employees are the very heart of Wegmans. Learn ...

Carmax

Sales Consultant - Customer Service

Rochester, NY · On-site

$19 - $28.50/hr

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Carmax

Sales Consultant - Customer Service

Rochester, NY · On-site

$19 - $28.50/hr

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

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All JobsCustomer Service Manufacturing JobsFull Time Customer Service Manufacturing JobsFull Time Customer Service Manufacturing Jobs in Rochester, NY

Full Time Customer Service Manufacturing information

See Rochester, NY salary details

$9

$18

$26

How much do full time customer service manufacturing jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for full time customer service manufacturing in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Customer Service Manufacturing jobs in Rochester, NY? The most popular types of Customer Service Manufacturing jobs in Rochester, NY are:
What are popular job titles related to Full Time Customer Service Manufacturing jobs in Rochester, NY? For Full Time Customer Service Manufacturing jobs in Rochester, NY, the most frequently searched job titles are:
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What cities near Rochester, NY are hiring for Full Time Customer Service Manufacturing jobs? Cities near Rochester, NY with the most Full Time Customer Service Manufacturing job openings:
Full Time Customer Service Manufacturing jobs near you
Infographic showing various Full Time Customer Service Manufacturing job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

CSR

Gerber Collision & Glass

Rochester, NY • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Gerber Collision & Glass rating

6.9

Company rating: 6.9 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

181st of 365 rated vehicle maintenance

Job description

Company: Gerber Collision & Glass

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.


Ready to grow with a team that’s built for your success? Apply today.


Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.


Job Description:

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.

Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.

  • Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and  proper scripting. (CCC One is our repair management system)

  • Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.

  • Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).

  • Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type. 

  • Confirms car rental information and updates CCC One with rental car usage information.

  • Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.

Education and/or Experience Required ​

  • High School Diploma or GED (General Education Diploma)

  • Minimum: 1 year experience in a similar role such as administration assistant.

  • Preferred: 1 year in an auto body or similar work environment including previous customer service experience.

Required Skills/Abilities

  • Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.

  • Strong attention to detail with a high degree of accuracy.

  • Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Other Requirements

  • Valid driver’s license.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Annual Paid Time Off (PTO) plans

  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

  • 6 paid holidays annually

  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

  • 401(k) Retirement Plan with company match

  • Employer Paid Short-Term Disability & Life Insurance

  • Additional Voluntary Life Insurance

  • Continuing Education Opportunities

  • Free Prescription or Non-Prescription Safety Glasses annually

  • Annual Voluntary Uniform Stipend

  • Voluntary Daily Pay option available 

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

Hourly $16 - $22

Compensation is commensurate with skill, education, and experience. 

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