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Full Time Collections Specialist Jobs (NOW HIRING)

S&ME, Inc.

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Collections Specialist Requisition Number: 2026-2910-03 Are you detail-oriented, enjoy working ... This full-time role offers competitive pay based on experience. Candidates must comply with our ...

Safgard

Collections Specialist

Greensboro, NC · On-site

$18 - $24.25/hr

Collections Specialist Greensboro, NC | Full-Time | Finance | Saf-Gard Safety Shoe Company About the Role If you've worked in collections, accounts receivable, or billing, you know the job is about ...

National Service Bureau

Collections Specialist

Bothell, WA · Remote

$20 - $23.50/hr

Company provided EAP (Employee Assistance Program) * Full time, Monday to Friday schedule National Service Bureau (NSB) is seeking experienced Collections Specialists to join our growing team. NSB is ...

DOCUmation

Collections Specialist

San Antonio, TX · On-site

$16.75 - $22.50/hr

DOE FLSA Status : Full-Time / Non-Exempt / Hourly Location : San Antonio, TX Description The Collections Specialist will manage the receivables aging, collect on delinquent accounts, and process ...

City of New York

Collections Specialist

Manhattan, NY · On-site +1

$20.25 - $27.50/hr

... full-time professional experience working with a collections agency or similar; or An associate ... Specialist Designation (PCS)", offered by the Association of Credit and Collections Professionals ...

City of New York

Collections Specialist

Manhattan, NY · On-site +1

$20.25 - $27.50/hr

... full-time professional experience working with a collections agency or similar; or An associate ... Specialist Designation (PCS)", offered by the Association of Credit and Collections Professionals ...

City of New York

Collections Specialist

Manhattan, NY · On-site

$60K - $70K/yr

... full-time professional experience working with a collections agency or similar; or An associate ... Specialist Designation (PCS)", offered by the Association of Credit and Collections Professionals ...

SOUL PROVIDER INC

Collections Specialist

Westfield, IN · On-site

$52K - $56K/yr

The Collections Specialist is a full-time, in-office position responsible for ensuring the timely recovery of outstanding debts while maintaining positive member relationships. This role supports and ...

Airgas

Collections Specialist

Independence, OH · On-site

$22/hr

R10069038 Collections Specialist (Evergreen) (Open) Location: Independence, OH - Rockside Woods ... full-time employees. Additionally, we offer our eligible employees a 401k plan with company ...

Byrider

Collections Specialist

Appleton, WI · On-site

$50K - $70K/yr

Career growth to Manager or Specialist * Industry-best customer program * 36 years in business ... Work with consumer finance software Hours for Collections Account Manager: * Full-time (40 hours ...

Airliquidehr

Collections Specialist

Independence, OH · Hybrid

$22/hr

R10069038 Collections Specialist (Evergreen) (Open) Location: Independence, OH - Rockside Woods ... full-time employees. Additionally, we offer our eligible employees a 401k plan with company ...

S&ME, Inc.

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

S&ME is looking for a Collections Specialist to support company-wide collection efforts from our ... This full-time role offers competitive pay based on experience. Candidates must comply with our ...

Byrider

Collections Specialist

Appleton, WI · On-site

$50K - $70K/yr

Career growth to Manager or Specialist * Industry-best customer program * 36 years in business ... Work with consumer finance software Hours for Collections Account Manager: * Full-time (40 hours ...

Cover Care

Collections Specialist

Westfield, IN · On-site

$17.75 - $24/hr

The Collections Specialist is a full-time, in-office position responsible for ensuring the timely recovery of outstanding debts while maintaining positive member relationships. This role supports and ...

Byrider

Collections Specialist

Appleton, WI · On-site

$50K - $70K/yr

Career growth to Manager or Specialist * Industry-best customer program * 36 years in business ... Work with consumer finance software Hours for Collections Account Manager: * Full-time (40 hours ...

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Full Time Collections Specialist information

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How much do full time collections specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for full time collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What does a full time collections specialist do?

A Full Time Collections Specialist is responsible for contacting individuals or businesses to collect payments on overdue accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve billing issues, and update account information. Collections Specialists also maintain accurate records of all interactions and work closely with other departments to ensure accounts are properly managed. The role requires strong communication, negotiation, and organizational skills to handle sensitive financial matters professionally.

What are some common challenges faced by full time collections specialists, and how can they be addressed?

Full Time Collections Specialists often encounter challenges such as handling difficult conversations with customers, managing high call volumes, and meeting collection targets within tight deadlines. To address these challenges, specialists typically rely on strong communication skills, empathy, and effective negotiation techniques. Many organizations provide ongoing training, access to customer account management tools, and support from supervisors or team leads to help specialists navigate complex situations and achieve their goals.

What are the key skills and qualifications needed to thrive as a full time collections specialist, and why are they important?

To thrive as a Full Time Collections Specialist, you need a strong foundation in finance or accounting principles, attention to detail, and typically a high school diploma or associate degree. Familiarity with collections software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are commonly required. Excellent negotiation, problem-solving, and communication skills help in building rapport and resolving payment issues effectively. These skills and qualities are essential to maximize debt recovery while maintaining positive client relationships and ensuring compliance with regulations.

What is the difference between Full Time Collections Specialist vs Part Time Collections Specialist?

AspectFull Time Collections SpecialistPart Time Collections Specialist
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; some roles may prefer experience in collectionsSimilar credentials, often entry-level
Work EnvironmentOffice setting, fast-paced collections departmentSimilar office environment, flexible scheduling
Employer UsageCommon in financial institutions, healthcare, and utility companiesLess common, often used for part-time staffing needs

Full Time Collections Specialists work standard hours and handle a higher volume of accounts, often with more responsibilities. Part Time Collections Specialists have flexible schedules with fewer hours, suitable for those seeking part-time work or supplemental income. Both roles require similar skills and credentials but differ mainly in hours and workload.

What cities are hiring for Full Time Collections Specialist jobs?

Cities with the most Full Time Collections Specialist job openings:

What are the most commonly searched types of Collections Specialist jobs?

The most popular types of Collections Specialist jobs are:

Full Time Collections Specialist jobs near you

Collections Specialist

S&ME, Inc.

Raleigh, NC • On-site

$18 - $24.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Collections Specialist
Requisition Number: 2026-2910-03
Are you detail-oriented, enjoy working across teams to strengthen client relationships with customer service experience? S&ME is looking for a Collections Specialist to support company-wide collection efforts from our headquarters in Raleigh, North Carolina. This hybrid position offers the best of both worlds: collaborative in-office time with our Finance team and the flexibility of remote work.
At S&ME, we have a history of delivering innovative geotechnical, civil, environmental, and construction material testing for over 50 years. Over the decades, we have grown into a trusted partner for clients across various industries, including transportation, energy, water, waste management, education, government, commercial, industrial, and more. Our commitment to technical excellence and integrity has established us as a leader in our field.
Why Work at S&ME?
  • Career Growth: We invest in your success with mentorship, training, and leadership opportunities.
  • Exciting Projects: Big or small, simple or complex, we do it all. Our projects are as diverse as they are exciting, so every day brings something new.
  • Supportive Culture: Collaboration, respect, and positivity fuel our team environment.
  • Flexibility: Work-life balance matters to us, helping you thrive inside and outside the office.
  • Community Impact: Your work will directly improve the communities where we live, work, and play.

About The Role:
As a Collections Specialist, you will play a critical support role in ensuring the company's financial health by managing and pursuing collections for past-due invoices. Your experience in customer service, organization, and attention to detail will directly impact the efficiency of our accounts receivable process. This position requires strong interpersonal skills to collaborate with Operations, Shared Services, and clients, while maintaining professionalism in challenging situations. By leveraging your ability to communicate effectively and stay organized, you will help accelerate collections, improve cash flow, and support the overall success of the company.
  • Pursue Collections: Contact clients regarding past-due invoices in alignment with contract terms and collaborate with project managers to resolve issues.
  • Document Efforts: Accurately record all collection activities and client interactions in the Credit and Collections module in AEC360 for transparency and tracking.
  • Follow Up Consistently: Maintain regular communication with project managers and clients until overdue invoices are paid.
  • Provide Backup Support: Assist with daily cash receipt processing and monitoring of the AR mailbox.
  • Escalate Accounts: Identify and accelerate collection efforts for clients with excessive past-due balances.

About You:
  • You have a High School Diploma or GED
  • You have an Associate degree in accounting, a plus, OR equivalent combination of education and experience
  • You have a minimum of 3 years of customer service and collections experience
  • You have good organization and data entry skills with minimal errors
  • You have a general understanding of the double-entry record-keeping system
  • You have basic knowledge of Microsoft Office

Grow With Us:
At S&ME, your career growth matters. You'll receive professional training, work on exciting projects, and be part of a company that truly invests in its people. This is more than a job; it's a chance to build a long-term career in the engineering and construction industry. S&ME provides a comprehensive benefits package to support you and your family, as well as career development resources. Come grow and thrive with us at S&ME!
  • Medical, Dental & Vision Plans with HSA and FSA options
  • 100% Employee Stock Ownership Plan (ESOP) with a 5% company contribution
  • 401(k) Retirement Plan
  • Paid Holidays and Paid Time Off (PTO) - with rollover options
  • Paid Maternity/Parental Leave
  • Employee Recognition Program
  • Credential Incentive Program
  • Tuition Reimbursement
  • Company Vehicle with Fuel Card for Project-Based Work
  • $2,000 Referral Bonuses & More!

Join us at S&ME!
This full-time role offers competitive pay based on experience. Candidates must comply with our Fleet Management, Substance Policy, and Reference Check requirements. Only candidates with valid employment eligibility (I-9) will be considered. Visa assistance is not available. S&ME reserves the right to hire internally or externally at any time. No candidate/recruiter calls, personal calls, or walk-ins are accepted.

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