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Full Time Call Center Jobs in Racine, WI (NOW HIRING)

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Full Time Call Center information

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How much do full time call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for full time call center in Racine, WI is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents at companies that serve high-value clients or specialized industries, such as finance or technology, tend to earn higher salaries. Additionally, roles requiring bilingual skills or technical knowledge often offer increased pay. Salaries can also vary based on location, experience, and company size.
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What cities near Racine, WI are hiring for Full Time Call Center jobs? Cities near Racine, WI with the most Full Time Call Center job openings:
Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in Racine, WI as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,935 per year, or $16.8 per hour.

Call Center Representative - Full Time

Penzeys Spices

Wauwatosa, WI • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Love people, cooking and making a difference?
Visit our About Us Page - and read how together we are making the world a better place."
Help us grow the kindness and compassion of Cooks into an ongoing movement for positive change. Come be a part of creating a more equitable world.
We are looking for dynamic, sincere, and kind individuals to join our call center staff Full Time!
We work closely with our customers building relationships over the phone, providing support, and assisting in the day-to-day operations of a call center.
Some of the day to day tasks include...
  • Placing spice orders for our customers
  • Having great conversations
  • Picking and packing customer orders
  • Effectively communicating current and upcoming promotions
  • Resolving customer service concerns
  • Basic computer navigation
  • Accessing email

and other duties and projects as needed.
Hours of operation are: Monday - Friday 8am - 5pm, Saturdays 9am - 3pm, and Sundays 11am - 4pm.The ability to work weekends and some evenings, as well as a valid driver's license are required .
Pay is $17.00 an hour. We are located at our Brookfield office location,19300 Janacek Ct, Brookfield, WI 53045.
Full Time Benefits
Medical, Dental and Vision Insurance Available
• Paid Time Off
• Paid Holidays
• 401K
• Employee Assistance Program
• On site Health Services Available
Additional Employee Benefits:
• Paid breaks
• Penzeys complimentary home cooked meals, served to our employees twice weekly
• Employee Discount
• And more!
At the very heart of cooking is the bedrock belief that when we give of ourselves and take time to care for others the world becomes a better place. This is the job. If this sounds like what you're looking for, we would love for you to fill out an application
Please complete an online application or contact Lexi with questions at 262-785-7689

Apply