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Full Time Call Center Jobs in Boca Raton, FL (NOW HIRING)

Coastal Debt Resolve

Be Seen First

Outbound Call Center Representative

Fort Lauderdale, FL · On-site

$60K - $80K/yr

Utilize CRM tools to track call outcomes, schedule follow-ups, and manage client data efficiently ... Monday - Friday - full-time position. * 8-hour shifts (9:30 am - 6:30 pm) Work Location: On-site ...

Altegra Health

Sr. Member Services Rep

Weston, FL

$18.25 - $25.25/hr

The Advocate role is a full-time position based in our Miami Lakes, Florida call center and reports to the Supervisor of Member Engagement for Altegra Health in the Eligibility & Enrollment division.

Altegra Health

Sr. Member Services Rep

Weston, FL · On-site

$18.25 - $25.25/hr

The Advocate role is a full-time position based in our Miami Lakes, Florida call center and reports to the Supervisor of Member Engagement for Altegra Health in the Eligibility & Enrollment division.

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All JobsCall Center JobsFull Time Call Center JobsFull Time Call Center Jobs in Boca Raton, FL

Full Time Call Center information

See Boca Raton, FL salary details

$10

$16

$23

How much do full time call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for full time call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents at companies that serve high-value clients or specialized industries, such as finance or technology, tend to earn higher salaries. Additionally, roles requiring bilingual skills or technical knowledge often offer increased pay. Salaries can also vary based on location, experience, and company size.
What are the most commonly searched types of Call Center jobs in Boca Raton, FL? The most popular types of Call Center jobs in Boca Raton, FL are:
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What job categories do people searching Full Time Call Center jobs in Boca Raton, FL look for? The top searched job categories for Full Time Call Center jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Full Time Call Center jobs? Cities near Boca Raton, FL with the most Full Time Call Center job openings:
Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in Boca Raton, FL as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 18% Part Time, 1% Temporary, and 12% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Customer Service Representative - Call Center

Answering Service Care

Margate, FL • On-site

$16/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 29 days ago

Job description

Customer Service Representative - Inbound Call Center
Answering Service Care is hiring Customer Service Representatives for our FL, NJ and NC offices! In this role, you will answer calls, take accurate messages, schedule appointments, transfer calls, and help customers from industries such as medical, legal, home services, real estate, and business services.
This is a good fit if you have experience as a customer service representative, receptionist, front desk associate, medical receptionist, call center agent, dispatcher, or office assistant.
Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay)
Pay
  • Starting at
    • Margate, FL = $16.00/hr + Weekly performance bonus (starting at $2.75/hr)
    • Rocky Mount, NC = $15.00/hr + Weekly performance bonus (starting at $2.75/hr)
    • Hamilton Township, NJ = $18.00/hr + Weekly performance bonus (starting at $2.75/hr)
  • + $0.50/hr after 4 months
  • Weekly direct deposit

Location
  • On-site in our offices in Margate, FL, Hamilton Township, NJ and Rocky Mount, NC

Why Join Answering Service Care
ASC has served businesses for more than 50 years and supports thousands of clients nationwide. We train our agents to handle calls across multiple industries and provide a path to grow into senior agent, quality, training, team lead, and operations roles.
Walk-ins are welcome Monday-Friday, 9:00 AM-5:00 PM, or you can apply online today.
A Legacy of Excellence in Customer Service
For over 50 years, Answering Service Care (ASC) has been a trusted live answering service for more than 4,000 businesses nationwide. From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.
As a third-generation family business, ASC is built on a people-first culture, where long-term relationships-with both clients and employees-are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:
  • Warm, professional call handling
  • Lead intakes
  • Appointment scheduling
  • Call transfers and accurate message relay
  • Live chat, SMS, and email support

At ASC, we get it, so our clients don't have to, and we want you to be part of our growing team.
What You'll Do
  • Answer inbound calls with professionalism, warmth, and accuracy
  • Take messages, gather details, and document information clearly
  • Schedule appointments and route calls to the right person or business
  • Follow client-specific instructions and call scripts
  • Use multiple computer systems while staying focused on the caller
  • Support calls, live chat, SMS, and email when needed
  • Stay calm and helpful during urgent or high-volume situations

What We're Looking For
  • Strong phone voice and written communication
  • Customer service, receptionist, front desk, call center, or office experience preferred
  • Comfortable typing, using computers, and moving between systems
  • Detail-oriented and able to follow instructions accurately
  • Patient, empathetic, and steady under pressure
  • Reliable attendance and a professional attitude

Benefits
  • Health, dental, and vision coverage for full-time employees
  • PTO starts accruing on day one
  • Employee Assistance Program
  • Training and development resources
  • Childcare reimbursement
  • Gym membership reimbursement
  • Advancement opportunities

Core Values
  • Professionalism: Our foundation is built upon the pillars of integrity, respect, and a dedication to uphold the highest standards in every interaction.
  • Always Improving - We navigate an evolving business landscape with agility, adapting swiftly to meet our clients' needs.
  • T.E.A.M. (Together Everyone Achieves More) - As a third-generation, family-owned business operated by the Shooster Family, we foster a work environment where our team is family, and our family is ever-growing.
  • Innovation - We embrace cutting-edge solutions to continuously enhance customer experiences and streamline operations.
  • Growth Opportunities: Here, career paths are illuminated with possibilities. We believe in nurturing the potential of every individual and offer tailored growth trajectories, ensuring your professional journey aligns with your aspirations.

Join Our Team
Ready to work for a company that values your talent and hard work? Apply now and take the next step in your career with Answering Service Care.

Apply