ZipRecruiter

Log In

2

Full Time Call Center Jobs in Kentucky (NOW HIRING)

next page

Showing results 1-20

All JobsCall Center JobsFull Time Call Center JobsFull Time Call Center Jobs in Kentucky

Full Time Call Center information

See Kentucky salary details

$9

$15

$21

How much do full time call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for full time call center in Kentucky is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $16.68 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents in high-paying industries such as technology, finance, or healthcare tend to earn the most, often with salaries ranging from $40,000 to over $60,000 annually. Factors like experience, certifications, and the complexity of the support provided can also influence pay rates.

What are the most commonly searched types of Call Center jobs in Kentucky?

The most popular types of Call Center jobs in Kentucky are:

What are popular job titles related to Full Time Call Center jobs in Kentucky?

For Full Time Call Center jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center jobs in Kentucky look for?

The top searched job categories for Full Time Call Center jobs in Kentucky are:

What cities in Kentucky are hiring for Full Time Call Center jobs?

Cities in Kentucky with the most Full Time Call Center job openings:

Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in Kentucky as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $32,359 per year, or $15.6 per hour.

Inbound Call Center

Mortenson Dental Partners

Louisville, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Mortenson Dental Partners rating

6.2

Company rating: 6.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Inbound Call Center
Job ID: 852
Location: Must live in one of the following states (Utah, Nebraska, Iowa, Georgia, South Carolina, Texas, Indiana, Ohio, or Kentucky)
Job Type: Full-time Remote
Weekly hours: 40
The primary role of the Call Center (Patient Services Team) is to take inbound calls and assist new and existing patients in scheduling appointments at our dental offices.
Previous customer service experience and the ability to multitask while communicating on the phone and in writing with patients are a must. We are searching for applicants who have a "smile in their voice", a warm, professional & friendly disposition, attention to detail, and excellent communication skills. Dental knowledge is a plus.
The start date for this training class will be October 7, 2026. New hires must be available to meet virtually to provide I-9 documents before the start date provided on the offer. In-state hires will have one in-person day to pick up equipment. Out-of-state hire equipment will be shipped after I-9 documents are confirmed.
What You'll Love About Us:
  • A Positive, Team-Oriented Culture: We believe in supporting one another and celebrating successes, big or small.
  • Opportunities for Growth: We're committed to helping you advance your skills and reach your career goals.
  • Work-Life Balance: Flexible scheduling and an environment that respects your personal time.
  • Your voice matters: We encourage feedback and innovation at every level.

Benefits of being part of the Mortenson Dental Partners Team
  • Benefits are available after 60 days of employment
  • Medical, dental, and vision insurance with company contribution
  • Life Insurance
  • Flexible spending (health and dependent care) account
  • Paid Time Off & 6 paid holidays off
  • Employee Stock Ownership Plan
  • 401K
  • Daily Pay
  • Professional development assistance
  • FREE continuing education opportunities
  • Employee assistance program

Responsibilities
  • Personally strives to delight patients and families by creating a kind, gracious, and caring environment.
  • Ensures telephone is answered in a timely and professional capacity.
  • Maintains quality while consistently maintaining minimum expectation levels.
  • Accurately schedules and cancels patient appointments and inputs correct patient data into appropriate systems to ensure manageable and profitable schedules for dentists and hygienists.
  • Follows scheduling guidelines to ensure manageable and profitable schedules for dentists and hygienists.
  • Promotes a "team first" attitude by demonstrating positive and caring relationships and communication with coworkers.

Qualifications
  • High School diploma or equivalent
  • Basic computer skills

Desirables
  • 1 year dental experience
  • Genesys, Google Workspace, Advanced computer skills, telephone

Any offer of employment is contingent upon the Company's determination that the candidate has successfully passed a background check, including a drug screen.
We are an equal-opportunity employer and consider all qualified candidates equally.

What Mortenson Dental Partners employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply