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Full Time Call Center Directv Jobs in Riverside, CA

Mechanics Bank

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

Mechanics Bank is currently searching for a full-time Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term ...

Appsolutely Media LLC

Sales Opener

Santa Ana, CA · On-site

... call center ) (Santa Ana) Appsolutely Media Map data © OpenStreetMap google map compensation: hourly vs Commission plus daily and weekly bonus employment type: full-time experience level ...

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All JobsCall Center Directv JobsFull Time Call Center Directv JobsFull Time Call Center Directv Jobs in Riverside, CA

Full Time Call Center Directv information

See Riverside, CA salary details

$11

$18

$28

How much do full time call center directv jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for full time call center directv in Riverside, CA is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.05 per hour, depending on experience, location, and employer.

What does a full time call center DIRECTV employee do?

A Full Time Call Center DIRECTV employee is responsible for handling customer inquiries, providing technical support, processing service requests, and resolving billing or account issues over the phone. They serve as the primary point of contact between customers and DIRECTV, ensuring a positive customer experience. These employees are typically expected to handle a high volume of calls in a fast-paced environment while maintaining professionalism and meeting performance goals. Full time roles generally require a set schedule of 40 hours per week and may include evenings, weekends, or holidays.

What are the key skills and qualifications needed to thrive as a full time call center DIRECTV employee?

To thrive as a Full Time Call Center DirecTV Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and DirecTV product knowledge are typically required. Patience, problem-solving abilities, and a positive attitude help you excel in handling customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to the company's reputation and retention goals.

What are some common challenges faced by full time call center DIRECTV employees, and how can they be addressed?

Full Time Call Center employees at DIRECTV often encounter challenges such as handling high call volumes, navigating complex customer issues, and maintaining service quality under pressure. To overcome these, it’s important to become familiar with company resources and scripts, actively listen to customers, and utilize support from team leads or supervisors. Regular training and open communication with colleagues can also help employees stay updated on product changes and improve their problem-solving skills, making the work environment more collaborative and supportive.

What is the difference between Full Time Call Center Directv vs Full Time Customer Service Representative?

AspectFull Time Call Center DirectvFull Time Customer Service Representative
CredentialsHigh school diploma or equivalent; training on Directv productsHigh school diploma or equivalent; general customer service skills
Work EnvironmentCall center setting, handling Directv-related inquiriesCall center or retail environment, handling various customer issues
Industry UsageTelecommunications, satellite TV servicesVarious industries including retail, telecom, and service providers
Common Search/ComparisonYesYes

Full Time Call Center Directv roles focus specifically on satellite TV services, requiring product-specific training. In contrast, Full Time Customer Service Representatives handle a broader range of customer issues across multiple industries. Both roles involve call center work and require strong communication skills, but Directv positions are more specialized in telecommunications and satellite services.

What are popular job titles related to Full Time Call Center Directv jobs in Riverside, CA?

For Full Time Call Center Directv jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center Directv jobs in Riverside, CA look for?

The top searched job categories for Full Time Call Center Directv jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Full Time Call Center Directv jobs?

Cities near Riverside, CA with the most Full Time Call Center Directv job openings:

Full Time Call Center Directv jobs near you

Collections Call Center

Glidewell Dental

Irvine, CA

$22/hr

Full-time

Re-posted 18 days ago

Glidewell Laboratories rating

7.0

Company rating: 7.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Essential Functions:
  • Maintains appropriate systems; updates payment information.
  • Inputs receivable payments within an allotted time frame.
  • Generates and prints monthly customer statements and past due letters.
  • Provides excellent customer service with requests regarding current and previous account balances, collection issues, processing customer refunds, reviewing and processing account adjustments, and resolving client discrepancies.
  • Monitors and maintains assigned accounts to ensure calls, account adjustments, and customer reconciliations are completed in a timely manner.
  • Accurately recodes all payments received to provide correct balance data.
  • Maintains a high volume outbound call quota to assigned delinquent customers and responsible for reducing the number of assigned delinquencies.
  • Answers inbound calls to assist with accounting inquiries, payments, and disputes.
  • Reconciles customer disputes pertaining to payment of outstanding balances due.
  • Communicates, interfaces, and troubleshoots with accounting department and outside vendors as needed.
  • Communicates and follows up with internal call centers, supervisors, and department managers regarding customer accounts and discrepancies.
  • Provides administrative support and excellent customer service to all internal and external customers such as but not limited to answering inbound telephone calls, making outbound collection calls, updating related account information, researching accounts, and inputting call notes in order to establish and maintain effective and cooperative working relationships.
  • Meets defined department goals and expectations.
  • Performs other related duties and projects as business needs require at direction of management.
Education and Experience:
  • High School diploma or equivalent.
  • Minimum one (1) year of customer service experience.
  • General knowledge of accounting terminology.
  • General knowledge of billing procedures and collections.
Pay Range:$22.00/hr-24.00/hr
Employment Type: full-time

What Glidewell Laboratories employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Glidewell

Sourced by ZipRecruiter

Glidewell, based in Newport Beach, California, is an Industry Leading Provider of high quality, low cost dental lab products and services. Celebrating its 50 year Anniversary in 2020, Glidewell is more than an Industry Leading Dental lab. We are also a global education provider dedicated to developing Innovative Dental Technologies and Promoting Dental industry growth. The continued growth and success of our company allows us to give our employees the opportunity to build meaningful, engaging careers. Having a career at Glidewell means you will be working alongside our highly talented dental industry experts, with an opportunity to build a career path that matches your interests, Complements your strengths, and meets your professional goals. Exciting job opportunities exist across all areas of our vertically integrated company for experienced professionals and those looking for an entry level position.

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Newport Beach, CA, US

Year founded

1970

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