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Full Time Army Enterprise Service Desk Jobs (NOW HIRING)

The Enterprise Service Desk role involves supporting IT services, troubleshooting technical issues, and managing incidents. Responsibilities : • Conduct operations in support of the Enterprise ...

Army PEO STRI * Missile Defense Agency * Special Operations Command * Ft. Belvoir Mark Center ... Under direct supervision: • Conduct operations in support of the Enterprise Service Desk and ...

Army PEO STRI * Missile Defense Agency * Special Operations Command * Ft. Belvoir Mark Center ... Conduct operations in support of the Enterprise Service Desk and existing non-local Service Desks ...

XTIUM's 24/7 global Enterprise Service Desk is a collaborative team of IT professionals dedicated to providing exceptional end user technical support. We are striving to be more than just a high ...

XTIUM's 24/7 global Enterprise Service Desk is a collaborative team of IT professionals dedicated to providing exceptional end user technical support. We are striving to be more than just a high ...

... and service while also saving significant dollars by focusing efforts under one enterprise network. What will you do as a Help Desk Support Representative? You will serve as the initial point of ...

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Full Time Army Enterprise Service Desk information

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How much do full time army enterprise service desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for full time army enterprise service desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the full time Army Enterprise Service Desk?

The full-time Army Enterprise Service Desk is a centralized support team that provides IT assistance to Army personnel, handling issues related to hardware, software, and network systems. It typically operates during standard business hours and requires knowledge of enterprise IT tools and troubleshooting procedures.

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Infographic showing various Full Time Army Enterprise Service Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.

Enterprise Service Desk

Marathon TS

Kansas City, MO • On-site

Full-time

Re-posted 19 days ago


Job description

Job Summary:
Marathon TS is seeking qualified and skilled individuals to join their NGEN team, which is responsible for maintaining and modernizing the global network of the Navy and Marine Corps. The Enterprise Service Desk role involves supporting IT services, troubleshooting technical issues, and managing incidents.
Responsibilities:
• Conduct operations in support of the Enterprise Service Desk.
• Execute scripts and answer calls.
• Troubleshoot, resolve, and/or escalate technical issues.
• Correlate events and incidents for management of Information Technology (IT) Services.
Qualifications:
Required:
• High School Diploma or GED and 1 year of experience (Mid Level)
• Conduct operations in support of the Enterprise Service Desk.
• Execute scripts and answer calls.
• Troubleshoot, resolve, and/or escalate technical issues.
• Correlate events and incidents for management of Information Technology (IT) Services.
• Experience in IT required including at least one (1) year of customer service experience in IT.
• Must possess Security+ CE
• Active Secret Clearance
• High School Diploma or GED and 3 years experience (Senior Level)
• Experience in IT customer service including two (2) years of IT ticketing system
• Experience and one (1) year of experience in remote desk takeover tools and usage.
• Experience meeting service level goals and targets.
Company:
Marathon TS provides a full range of consulting & manpower services for clients that needs support from skilled and experienced individuals. Founded in 2009, the company is headquartered in Sterling, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Marathon TS logo

About Marathon TS

Sourced by ZipRecruiter

Marathon TS provides a full range of professional services for clients that require support from professionals with specialized skills and experience in a specific technical area or subject matter. Marathon TS also provides IT solutions, including strategy, operations, transformation and mission support.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Sterling, VA, US

Year founded

2009

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