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Full Time Amex Customer Service Jobs in Rochester, MN

Mayo Clinic

Spa Service Specialist

Rochester, MN · On-site

$20.98 - $28.19/hr

Responsibilities The Service Specialist-HLP plays an integral role in creating a premium customer ... Benefits Eligible No Schedule Full Time Hours/Pay Period 0-80 Schedule Details Minimum of 16 hours ...

Jambalaya Group

Client Service Coordinator

Rochester, MN · On-site

$17.50 - $23/hr

Client Service Coordinator - Potential Path to Associate Financial Advisor Rochester, MN Full-Time ... Learn and utilize Ameriprise technology, including CRM, Client Viewer, MoneyGuide, and other ...

Jambalaya Group

Client Service Coordinator

Rochester, MN · On-site

$17.50 - $23/hr

... MN | Full-Time | In Office Build Your Career in Financial Services Are you looking for an ... Learn and utilize Ameriprise technology, including CRM, Client Viewer, MoneyGuide, and other ...

The UPS Store #7077

Full-Time Center Associate

Rochester, MN · On-site

$16 - $17.50/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment ...

The UPS Store #7077

Full-Time Center Associate

Rochester, MN · On-site

$15.25 - $16.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment ...

The UPS Store #7077

Full-Time Center Associate

Rochester, MN · On-site

$15.25 - $16.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment ...

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All JobsAmex Customer Service JobsFull Time Amex Customer Service JobsFull Time Amex Customer Service Jobs in Rochester, MN

Full Time Amex Customer Service information

See Rochester, MN salary details

$10

$17

$23

How much do full time amex customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for full time amex customer service in Rochester, MN is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.80 per hour, depending on experience, location, and employer.

What is the difference between Full Time Amex Customer Service vs Full Time Bank Customer Service?

AspectFull Time Amex Customer ServiceFull Time Bank Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-site, financial services industryCall centers, branch offices, financial institutions
Employer & Industry UsageAmerican Express, financial servicesBanks, credit unions, financial institutions
Common Search & ComparisonCustomer service roles in credit card companiesCustomer service roles in banking institutions

Both roles involve assisting customers with financial products, but Full Time Amex Customer Service focuses on credit card and rewards services within American Express, while Full Time Bank Customer Service typically involves banking products like accounts and loans at various financial institutions. The credentials, work environment, and industry usage are similar, making these roles comparable for those seeking careers in financial customer support.

What are popular job titles related to Full Time Amex Customer Service jobs in Rochester, MN?

For Full Time Amex Customer Service jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Full Time Amex Customer Service jobs in Rochester, MN look for?

The top searched job categories for Full Time Amex Customer Service jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Full Time Amex Customer Service jobs?

Cities near Rochester, MN with the most Full Time Amex Customer Service job openings:

Full Time Amex Customer Service jobs near you
Infographic showing various Full Time Amex Customer Service job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,182 per year, or $17.4 per hour.

Customer Success Agent

Hayfield Window and Door

Hayfield, MN • On-site

$41K/yr

Full-time

Re-posted 27 days ago

Job description

Job Type
Full-time
Description
Customer Success Agent (CSA)Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
Compensation: Starting salary of $41,600 annually (non-negotiable), plus eligibility for a 0.25% commission on paid invoices.
Company Overview- For more than 65 years, Hayfield Window & Door Company has been an innovator in the window and door industry. Founded in 1951 as an aluminum storm window fabricator, Hayfield has continually evolved-introducing wood interiors, vinyl products, and expanding into both residential and commercial markets. Our commitment to sustainability began in the 1970s and continues today through our reduce, reuse, recycle philosophy.Operating in a 190,000-square-foot manufacturing facility on 55 acres in Southern Minnesota, our products exceed industry standards while offering countless design possibilities. Acquired by Drum Capital in 2019, Hayfield continues to grow its brand, territory, and dealer support while maintaining a strong commitment to quality, innovation, and customer satisfaction.
The Customer Success Agent (CSA) supports both outside sales representatives and a dedicated portfolio of key customers by managing order entry, responding to inquiries, and providing ongoing daily support in a fast-paced, high-volume environment. This role partners closely with assigned sales representatives to build strong customer relationships, drive customer satisfaction, and promote retention and loyalty.Using a consultative, multi-channel customer success approach, the CSA helps customers maximize the value of Hayfield Window & Door products and services while ensuring timely issue resolution and a positive overall experience. This position offers an opportunity to contribute to a respected manufacturer with a long-standing commitment to quality, innovation, and customer satisfaction.
Essential Functions
  • Respond to customer inquiries via phone, email, web submissions, mail, fax, chat, and other communication channels with professionalism and urgency.
  • Work closely with outside sales representatives to deliver a high level of customer satisfaction and support.
  • Process customer orders accurately and efficiently to ensure timely turnaround.
  • Validate customer requests and order information.
  • Educate customers on Hayfield Window & Door products, programs, policies, and services.
  • Maintain customer accounts and detailed records of interactions, inquiries, complaints, and resolutions.
  • Identify customer needs and provide appropriate product and service solutions.
  • Escalate complex or non-routine issues to the appropriate supervisor or department.
  • Ensure customer concerns are resolved promptly and effectively.
  • Communicate customer developments, concerns, and opportunities to management.
  • Report service issues or process concerns that may impact customer satisfaction.
  • Support customer retention initiatives through proactive relationship management.
  • Perform other duties as assigned.

Requirements
Preferred Education
  • Technical Degree or Associate of Arts Degree preferred.

Experience
  • 4-5 years of customer service experience required.
  • Experience supporting customers in a fast-paced, high-volume environment preferred.

Knowledge, Skills, and Abilities
  • Strong relationship-building and customer service skills.
  • Ability to assess customer needs, analyze situations, and make sound decisions.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to prioritize tasks and adapt to changing priorities while managing interruptions.
  • Self-motivated, quick learner, and able to perform effectively under pressure.
  • Positive, professional, and team-oriented attitude.
  • Strong listening, problem-solving, and negotiation skills.
  • High energy level with superior follow-through and accountability.
  • Proficiency with computer systems and order-entry processes.

Physical Requirements
  • Prolonged periods of sitting and working at a computer.
  • Must be able to occasionally lift up to 15 pounds.

Disclaimer: This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to modify, add, or remove duties and responsibilities at any time, with or without notice.

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