Tempe, AZ · On-site
$15.75 - $21/hr
We are looking for innovative problem-solvers with strong administrative and customer service ... a full-time, hourly, in-person position based at the Amazon One Medical Customer Care Center in ...
Tempe, AZ · On-site
$15.75 - $21/hr
We are looking for innovative problem-solvers with strong administrative and customer service ... a full-time, hourly, in-person position based at the Amazon One Medical Customer Care Center in ...
Tempe, AZ · On-site
$15.75 - $21/hr
We are looking for innovative problem-solvers with strong administrative and customer service ... a full-time, hourly, in-person position based at the Amazon One Medical Customer Care Center in ...
Tempe, AZ · On-site
$15.75 - $21/hr
We are looking for innovative problem-solvers with strong administrative and customer service ... a full-time, hourly, in-person position based at the Amazon One Medical Customer Care Center in ...
Phoenix, AZ · On-site
$50 - $55/hr
Are you a problem solver who is motivated and a team player? Do you strive to deliver outstanding patient care? If yes, then we are looking for you! We are looking for a full-time and part-time ...
Quick apply
Phoenix, AZ · On-site
$50 - $55/hr
Are you a problem solver who is motivated and a team player? Do you strive to deliver outstanding patient care? If yes, then we are looking for you! We are looking for a full-time and part-time ...
Phoenix, AZ · On-site
$50 - $55/hr
Are you a problem solver who is motivated and a team player? Do you strive to deliver outstanding patient care? If yes, then we are looking for you! We are looking for a full-time and part-time ...
Quick apply
Phoenix, AZ · On-site
$50 - $55/hr
Are you a problem solver who is motivated and a team player? Do you strive to deliver outstanding patient care? If yes, then we are looking for you! We are looking for a full-time and part-time ...
Tempe, AZ · On-site
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... problem solving and root cause analysis Amazon is an equal opportunity employer and does not ...
Tempe, AZ · On-site
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... problem solving and root cause analysis Amazon is an equal opportunity employer and does not ...
Surprise, AZ · On-site
$63K - $81K/yr
... time problem resolution. What Do We Offer? Amazon offers competitive compensation packages ... 3P) Full Time experience - Work flexible schedule including weekends, nights, and holidays - 4+ ...
Surprise, AZ · On-site
$63K - $81K/yr
... time problem resolution. What Do We Offer? Amazon offers competitive compensation packages ... 3P) Full Time experience - Work flexible schedule including weekends, nights, and holidays - 4+ ...
Tempe, AZ · On-site
$16.25 - $21/hr
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... problem solving and root cause analysis Amazon is an equal opportunity employer and does not ...
Tempe, AZ · On-site
$16.25 - $21/hr
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... problem solving and root cause analysis Amazon is an equal opportunity employer and does not ...
Tempe, AZ · On-site
$16.25 - $21/hr
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... problem solving and root cause analysis Amazon is an equal opportunity employer and does not ...
Tempe, AZ · On-site
$16.25 - $21/hr
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... problem solving and root cause analysis Amazon is an equal opportunity employer and does not ...
Amazon is looking for a Program Manager with a strong delivery record and proven project management ... problem-solving skills. - Foster collaboration with internal and external partners to optimize ...
New
Amazon is looking for a Program Manager with a strong delivery record and proven project management ... problem-solving skills. - Foster collaboration with internal and external partners to optimize ...
New
Phoenix, AZ · On-site
... time problem resolution. What Do We Offer? Amazon offers competitive compensation packages ... 3P) Full Time experience - Work a flexible schedule/shift/work area, including weekends, nights ...
Phoenix, AZ · On-site
... time problem resolution. What Do We Offer? Amazon offers competitive compensation packages ... 3P) Full Time experience - Work a flexible schedule/shift/work area, including weekends, nights ...
Amazon is looking for a Program Manager with a strong delivery record and proven project management ... problem-solving skills. - Foster collaboration with internal and external partners to optimize ...
New
Amazon is looking for a Program Manager with a strong delivery record and proven project management ... problem-solving skills. - Foster collaboration with internal and external partners to optimize ...
New
Tempe, AZ · On-site
$16.25 - $21/hr
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... Amazon.com strives to be Earth's most customer-centric company where people can find and discover ...
Tempe, AZ · On-site
$16.25 - $21/hr
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... Amazon.com strives to be Earth's most customer-centric company where people can find and discover ...
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... Amazon.com strives to be Earth's most customer-centric company where people can find and discover ...
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... Amazon.com strives to be Earth's most customer-centric company where people can find and discover ...
Tempe, AZ · On-site
$16.25 - $21/hr
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... Amazon.com strives to be Earth's most customer-centric company where people can find and discover ...
Tempe, AZ · On-site
$16.25 - $21/hr
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... Amazon.com strives to be Earth's most customer-centric company where people can find and discover ...
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... Amazon.com strives to be Earth's most customer-centric company where people can find and discover ...
This is a full-time, 5 working days in office, role requirement. We value in-person collaboration ... Amazon.com strives to be Earth's most customer-centric company where people can find and discover ...
Monday thru Thursday: 10PM-8AM Operating with professional expertise and deep care for our clients, you are a natural problem solver and self-starter. You enjoy working in fast-paced environments ...
Quick apply
Monday thru Thursday: 10PM-8AM Operating with professional expertise and deep care for our clients, you are a natural problem solver and self-starter. You enjoy working in fast-paced environments ...
Monday thru Thursday: 10PM-8AM Operating with professional expertise and deep care for our clients, you are a natural problem solver and self-starter. You enjoy working in fast-paced environments ...
Quick apply
Monday thru Thursday: 10PM-8AM Operating with professional expertise and deep care for our clients, you are a natural problem solver and self-starter. You enjoy working in fast-paced environments ...
Monday thru Thursday: 10PM-8AM Operating with professional expertise and deep care for our clients, you are a natural problem solver and self-starter. You enjoy working in fast-paced environments ...
Quick apply
Monday thru Thursday: 10PM-8AM Operating with professional expertise and deep care for our clients, you are a natural problem solver and self-starter. You enjoy working in fast-paced environments ...
You'll balance proactive planning with real-time problem resolution while fostering a culture of ... of Amazon RME (BB/3P) Full Time Exempt experience PREFERRED QUALIFICATIONS - Work flexible ...
You'll balance proactive planning with real-time problem resolution while fostering a culture of ... of Amazon RME (BB/3P) Full Time Exempt experience PREFERRED QUALIFICATIONS - Work flexible ...
Amazon is looking for a Program Manager with a strong delivery record and proven project management ... The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and ...
Amazon is looking for a Program Manager with a strong delivery record and proven project management ... The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and ...
$10.9K - $15.7K
0% of jobs
$15.7K - $20.5K
0% of jobs
$20.5K - $25.3K
0% of jobs
$25.3K - $30.1K
0% of jobs
$30.1K - $34.8K
0% of jobs
$34.8K - $39.6K
0% of jobs
$39.6K - $44.4K
0% of jobs
$44.4K - $49.2K
0% of jobs
$49.2K - $54K
0% of jobs
$54K - $58.8K
0% of jobs
$60K is the 25th percentile. Wages below this are outliers.
$58.8K - $63.5K
100% of jobs
$10.9K
$63.5K
| Aspect | Full Time Amazon Problem Solver | Full Time Amazon Customer Service Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; problem-solving skills | High school diploma or equivalent; customer service skills |
| Work Environment | Office or remote; focus on troubleshooting and resolving issues | Call centers or online chat; assisting customers with inquiries |
| Employer & Industry Usage | Amazon logistics, tech support, and operations | Amazon retail and customer support |
| Common Search & Comparison | Problem-solving, troubleshooting, technical support | Customer service, support, inquiries |
In summary, Full Time Amazon Problem Solvers focus on resolving technical and operational issues within Amazon, requiring strong problem-solving skills. In contrast, Full Time Amazon Customer Service Associates primarily handle customer inquiries and support, emphasizing communication skills. Both roles are essential in Amazon's service ecosystem but differ in daily tasks and skill requirements.
For Full Time Amazon Problem Solver jobs in Phoenix, AZ, the most frequently searched job titles are:
The top searched job categories for Full Time Amazon Problem Solver jobs in Phoenix, AZ are:
Cities near Phoenix, AZ with the most Full Time Amazon Problem Solver job openings:
$15.75 - $21/hr
Full-time
Re-posted yesterday
7.4
Based on 7,154 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
Amazon One Medical is a human-centered, technology-powered primary care organization dedicated to making high-quality healthcare more accessible, affordable, and convenient. We deliver care through a national network of 214 medical offices across more than 20 U.S. markets, alongside 24/7 on-demand virtual services
Our membership-based model serves both individual consumers and employees at over 7,000 companies. Since becoming a publicly traded company in 2020, Amazon One Medical has continued to grow and innovate. We are committed to building a diverse and inclusive team while fostering a collaborative environment focused on delivering exceptional care to our patients, providers, and partners.
We are seeking passionate, service-oriented individuals to support our mission of transforming the primary care experience
As a Healthcare Associate, you will play a key role in delivering high-quality, patient-centered support by managing inquiries through phone and web-based tools using our CI-CARE communication framework. In this role, you will help ensure patients receive timely, compassionate, and effective assistance with scheduling, billing, and navigating the healthcare system. We are looking for innovative problem-solvers with strong administrative and customer service skills who are eager to make a meaningful impact in healthcare.
This is a full-time, hourly, in-person position based at the Amazon One Medical Customer Care Center in Tempe, AZ.
Key job responsibilities
- Follow HIPAA rules to protect patient privacy in all interactions and communications.
- Handle incoming and outgoing patient calls and messages related to insurance, billing, appointment scheduling, and fax management.
- Manage medical records, prior authorizations, referrals, and coordinate care with pharmacies, labs, specialists, and insurance providers.
- Work with providers and operations teams to complete urgent patient care tasks and escalate critical issues to the virtual medical team when necessary.
- Communicate clearly and kindly to ensure a positive patient experience and calmly resolve any concerns.
- Use technology tools like phone systems (NICE), Slack, G Suite, Zoom, and the 1Life Electronic Medical Record System to manage communication and daily tasks.
- Support team growth by actively participating in meetings and huddles, helping solve problems, and assisting in-office providers with urgent patient needs.
A day in the life
Imagine a workday where your communication skills and empathy directly impact patient well-being. You'll be the supportive voice guiding patients through scheduling, billing, and healthcare navigation, using cutting-edge communication tools to deliver exceptional service.
About the team
We are a collaborative, patient-centered group committed to making healthcare more accessible and compassionate
Our team values innovation, inclusivity, and the power of human connection in delivering outstanding medical support.
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
10,000+ Employees
Seattle, WA, US
